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Assume you would like to create a model describing a loan request process in a bank.
The loan request process starts when the customer submits a loan application. The bank then reviews the application. Regardless of whether the loan request is approved or not, a letter is sent to inform the customer of the decision. If the request is approved, the loan contract is created.
You have drawn the following business process model using BPMN 2.0.
Which one of the following sentences is true with respect to this process model?
A. Creating the loan contract is defined as a sub-process.
B. Performing title search and requesting credit report are sequential tasks.
C. A review credit report is optional when reviewing the loan application.
D. Verifying employment is not done when the loan status is rejected.
Answer: A
Explanation:
Comprehensive Detailed Explanation (Approx. 200-220 words):
In the first BPMN diagram (Loan Request Process), the process starts with the receipt of a loan application.
Then, parallel gateways (indicated by the "+" symbols) are used to trigger three separate evaluations:
verifying employment, requesting and reviewing a credit record, and performing and reviewing a title search.
These are executed concurrently, not sequentially.
After all checks are completed, the loan application is reviewed. A decision gateway (diamond with an "X") checks whether the loan is approved. Depending on the decision:
If approved: a loan approval letter is sent, and a sub-process is triggered (represented by the rectangle with a
"+" symbol inside), which is the creation of the loan contract. This is what identifies it as a BPMN "sub- process." If rejected: a rejection letter is sent.
In both cases, the process ends after customer notification.
Evaluation of answer options:
A: Incorrect - the verification steps occur before the loan status is determined.
B: Correct - the "Create the loan contract" activity has a "+" symbol, indicating a sub-process.
C: Incorrect - the parallel gateway means these tasks are executed concurrently, not sequentially.
D: Incorrect - all review activities are mandatory prior to application review.
Therefore, B is the correct answer.
NEW QUESTION # 23
Which tool fits the mentioned acceptance test activities BEST?
A. Test management and automation tools for business process model-based acceptance test generation.
B. Requirements management tools for managing acceptance test execution campaigns.
C. Business process management tools for modeling business processes and rules.
D. Model-based testing tools for managing incidents.
Answer: C
NEW QUESTION # 24
The project team is currently facing a difficult situation originating from their difficulty in envisioning the future and the necessary steps to reach it together with a certain loss of motivation due to a strong feeling of stagnation. You try to unlock the situation by proposing a workshop. Which one would fit the best?
A. You organize a day out with challenging physical exercises practiced in teams followed by an afterwork dinner and drink. After all, nothing is best for motivation than hard times together, strong common objectives and a promise of good time.
B. You ask two volunteers to play a part in front of the team. One will try to defend the project and propose positive arguments and ways forward. The other will do the opposite. You then recapitulate the major arguments of both sides and debate them openly with the team.
C. You visualize all remaining major milestones of the project, starting with today and ending with project release. Then, you ask the team to identify and discuss the necessary actions to move forward from the present situation and to reach the milestones.
D. You draw a staircase with 11 steps, each of them representing a major milestone of the project. The bottom of the stairs corresponds to the first day of the project and the upper step means that the project is released. You locate the present situation in the middle of the stairs. The team is asked to identify and discuss the major steps down and up.
Answer: D
NEW QUESTION # 25
Which one of the following statements describes the relation between business goals, business needs and requirements BEST?
A. Business goals, business needs and requirements describe at different levels of abstraction, what shall be achieved.
B. Business goals and business needs are synonyms.
C. Business needs address the business solution whereas business requirements define the business problem or opportunity.
D. To derive the business needs, the business analyst first has to understand the business goals and requirements.
Answer: A
Explanation:
According to ISTQB and the Business Analysis Body of Knowledge (BABOK) standards, the terms business goals, business needs, and requirements are related but represent different levels of abstraction in defining what an organization aims to achieve.
* Business Goals represent the high-level strategic objectives an organization wants to accomplish.
These are broad statements of intent and typically reflect long-term ambitions.
* Business Needs specify what the business must address to meet its goals; these are more focused descriptions of the problems or opportunities that justify the business change. They provide a rationale for why a project or initiative is undertaken.
* Requirements are detailed specifications that describe the features, functions, or qualities the solution must have to fulfill the business needs.
The relationship is hierarchical and increasingly specific: business goals set the overarching purpose, business needs interpret these goals into actionable problem statements or opportunities, and requirements specify the solution details.
ISTQB glossary and syllabus excerpts confirm this layered approach, clarifying that these terms are not synonymous but instead describe the same concept at varying levels of detail and abstraction. Therefore, option B best captures this nuanced relationship.
Exact Extract from ISTQB Foundation Level Syllabus (Business Analysis Section):
"Business goals, business needs, and requirements describe, at different levels of abstraction, what shall be achieved by the business change. Business goals are high-level statements; business needs are statements of problems or opportunities to be addressed, and requirements define the detailed attributes of the solution to meet those needs."
NEW QUESTION # 26
During acceptance test execution, testers and business analysts closely work together during test execution. Of the following statements, which two statements are MOST likely?
A. Business analysts gather information from development to evaluate the risk of further actions on other workflows
B. Testers verify the effectiveness of corrective actions and document their verdict in the defect report
C. Testers decide on the defect's priority depending on its impact on system usage
D. Testers systematically record the actual outcome they observe during test execution in a defect
E. Business analysts compare the test execution result to the acceptance criteria of the requirement / user story
Answer: B,E
Explanation:
In acceptance testing, close collaboration between testers and business analysts ensures that test results are properly interpreted and aligned with business expectations.
A). Testers verify the effectiveness of corrective actions and document their verdict in the defect report - Correct. When a defect is resolved, testers retest the system and record whether the issue is fixed. This is a common testing activity during acceptance test execution.
E). Business analysts compare the test execution result to the acceptance criteria of the requirement / user story
- Correct. This ensures the functionality fulfills business needs and determines whether the criteria have been met for acceptance.
Incorrect options:
B: Testers do record actual results, but not necessarily "in a defect" unless a defect is found.
C: Priority is usually assigned by business analysts or stakeholders, not testers alone.
D: Business analysts do consider the impact of changes, but evaluating development risks is more a joint task with architects or developers.
NEW QUESTION # 27
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