実用的なITIL-4-Foundation参考書勉強試験-試験の準備方法-最高のITIL-4-Foundation試験情報ITIL-4-Foundation認定資格を取得して認定資格を取得すると、将来の雇用と開発がある程度決まるため、ITIL-4-Foundation試験ガイドは競争力のある従業員になるために尽力しています。家に戻っても問題ありません。実際、ITIL-4-Foundation試験に合格するための最良の方法は近視であるとITIL-4-Foundationのテスト準備を考えてください。彼らはこれを達成できるだけでなく、より多くのコンテンツを同時に覚えることができます。 ITIL 4 Foundation Exam 認定 ITIL-4-Foundation 試験問題 (Q104-Q109):質問 # 104
What is the purpose of the 'deployment management' practice?
A. To make new and changed services and features available for use
B. To move new or changed components to live environments
C. To plan and manage the full lifecycle of all IT assets.
D. To protect the information needed by the organization to conduct its business
正解:B
質問 # 105
What defines the requirements for a service and takes responsibility for the outcomes of service consumption?
A. An IT asset
B. A configuration item (CI)
C. A customer
D. A user
正解:C
質問 # 106
Which type of change is MOST LIKELY to be initiated as part of the 'service request management' practice?
A. An emergency change
B. A standard change
C. A change model
D. A normal change
正解:B
解説:
Explanation/Reference:
質問 # 107
What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?
A. Increasing collaboration and visibility for the improvement.
B. Engaging every stakeholder group in the same way, with the same communication.
C. Involving customers after all planning has been completed.
D. Restricting information about the improvement to essential stakeholders only.
正解:C
質問 # 108
When using the ITIL continual improvement model, which information should be produced by an organization in order to understand where the organization is now?