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[General] WGU Information-Technology-Management Brain Dumps & Exam Information-Technol

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【General】 WGU Information-Technology-Management Brain Dumps & Exam Information-Technol

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WGU Information Technology Management QGC1 Sample Questions (Q177-Q182):NEW QUESTION # 177
Which prototyping method demonstrates how a solution operates using various data and business rules as inputs?
  • A. Storyboards
  • B. Static modeling
  • C. Simulation
  • D. Workflow modeling
Answer: C
Explanation:
Simulation is a prototyping method that replicates how a system or solution would function in real-world scenarios. It allows businesses to test various data inputs, business rules, and operational conditions before full implementation. This method helps identify potential issues and optimize decision-making.
References:
* Banks, J., Carson, J. S., Nelson, B. L., & Nicol, D. M. (2010). Discrete-Event System Simulation.
Prentice Hall.
* Pidd, M. (2004). Computer Simulation in Management Science. John Wiley & Sons.

NEW QUESTION # 178
What should an IT leader consider when creating a presentation that will be delivered to the board of directors?
  • A. Know the audience and speak to their level of knowledge
  • B. Brevity is key because of time constraints
  • C. Focus on problems rather than solutions
  • D. Be through and provide all the technical details
Answer: A

NEW QUESTION # 179
Which system supports front-line retail teams in real-time decision-making by updating sales and inventory information as activity occurs?
  • A. Customer relationship management system
  • B. Decision support system
  • C. Management information system
  • D. Online transaction processing system
Answer: D
Explanation:
An Online Transaction Processing (OLTP) system supports real-time processing of sales and inventory data.
In retail, OLTP systems update information immediately as transactions occur, enabling front-line employees to make accurate, real-time decisions on sales, stock, and customer service.
Option B: Decision support systems (DSS) help managers with complex analysis, not real-time retail decisions.
Option C: Management information systems (MIS) provide summaries and reports, not live updates.
Option D: CRM systems manage customer relationships, not transaction-level sales and inventory.
Thus, the system is Online Transaction Processing (OLTP).
Reference:
WGU Information Technology Management - Information Systems, section on OLTP Systems.

NEW QUESTION # 180
A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?
  • A. Operations management (OM)
  • B. Supply chain management (SCM)
  • C. Distribution management (DM)
  • D. Customer relationship management (CRM)
Answer: D
Explanation:
* Understanding the Scenario:
* The company is shifting focus from mass marketing to personalized marketing, targeting individual customers with tailored offerings.
* Role of CRM:
* CRM systems gather and analyze customer data, including purchase history, preferences, and interactions, to personalize marketing strategies.
* CRM tools help businesses cross-sell and upsell products effectively by understanding customer needs.
* Why Other Options Are Incorrect:
* Option A (DM)istribution management focuses on the logistics of product delivery.
* Option C (SCM):Supply chain management optimizes production and delivery, not marketing.
* Option D (OM):Operations management focuses on internal processes rather than customer interactions.
References:
* "The Role of CRM in Modern Marketing" - Forrester
* CRM Best Practices Guide - Salesforce

NEW QUESTION # 181
What is the expert system type of artificial intelligence?
  • A. The longest identified stretch of dependent activities measured from start to finish
  • B. Knowledge-based information system that accomplishes specific tasks on behalf of its users
  • C. A system that imitates the reasoning processes used by skilled humans
  • D. A system that attempts to emulate the way a typical human brain works
Answer: C

NEW QUESTION # 182
......
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