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[General] AP-204 Reliable Practice Materials, New AP-204 Dumps Ppt

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【General】 AP-204 Reliable Practice Materials, New AP-204 Dumps Ppt

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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions (Q59-Q64):NEW QUESTION # 59
Universal Containers sells B2B products, including service plans (Basic, Standard, Premium), that customers can modify during a MACD order. The commercial product representing these service offerings is a single product with an attribute used to model the three service plans. There is a requirement to identify the existing plan during the orchestration plan.
What option should a Consultant recommend to identify the existing plan?
  • A. Order Management can make a callout to retrieve the latest service plan from the downstream system.
  • B. Custom objects can be created to capture the specific use case requirements.
  • C. Order management can retrieve the value from the Inventory Items object.
  • D. The commercial product should store both the existing and new values of the service plan in the Change order.
Answer: C
Explanation:
In Communications Cloud, during a MACD (Modify/Add/Change/Disconnect) order, Order Management must determine which service plan the customer currently has. For asset-based ordering, Salesforce stores the current state of a service in the Inventory Items object. This includes all attribute values associated with the existing commercial product instance.
Because the commercial product is modeled with a plan attribute (Basic, Standard, Premium), the active value is part of the customer's Inventory Item record.
During MACD decomposition, Order Management retrieves the current state of the service-including all attribute values-from the Inventory Item. This allows the orchestration plan to compare:
"Existing value" (from Inventory Items)
vs.
"New value" (from the Change Order)
This is core to Salesforce's "Inventory-Driven MACD" design.
Option A is incorrect because the Change Order only stores the new values-Order Management must pull the existing value from Inventory.
Option C (custom objects) is unnecessary and not recommended.
Option D (callout to downstream system) defeats the purpose of asset-based ordering and introduces latency.

NEW QUESTION # 60
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
  • A. Visit Execution
  • B. Assessment Task Plan
  • C. Visit Planning
  • D. Industries
Answer: A
Explanation:
The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.

NEW QUESTION # 61
United Telecom's (UT) current architecture has two systems, one which is sales facing (internal) and the other which is external facing (web channels). Currently, the product catalog is maintained separately in both systems. As part of their digital transformation, UT has introduced Communications Cloud.
What approach should a Consultant recommend for maintaining the product catalog during their digital transformation?
  • A. Introduce a new product catalog primary application that will synchronize both Communications Cloud and the web channels when updates occur.
  • B. Maintain the product catalog in Communications Cloud Enterprise Product Catalog and use Digital Commerce APIs to extract the catalog to the web channels.
  • C. Manage the product catalog internally using Communications Cloud and use Cart APIs to expose the product catalog to web via OmniOut.
  • D. Maintain the product catalog in Communications Cloud and periodically synchronize to the web channels automatically.
Answer: B
Explanation:
As part of digital transformation, Salesforce strongly recommends consolidating all product definitions into a single Enterprise Product Catalog (EPC) within Communications Cloud. EPC becomes the system of record for all commercial and technical products across channels.
To expose this single catalog to external sales channels, Salesforce provides Digital Commerce APIs, which deliver:
Product discovery
Attribute & configuration rules
Pricing & Promotions
Availability & context-driven offerings
These APIs allow web channels, portals, mobile apps, and external systems to retrieve catalog data in real time without duplicating product definitions. This removes the need for separate catalog maintenance and guarantees consistency across channels.
Option A uses Cart APIs, which only apply once a product is already in the cart. It does not expose catalog discovery.
Option C (periodic sync) is not recommended-Salesforce discourages dual catalogs.
Option D (new catalog system) adds unnecessary complexity.

NEW QUESTION # 62
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
  • A. Retail Store KPIs must be created
  • B. Products must be associated to retail stores
  • C. Retail Visit KPIs must be created
  • D. Promotions must be created and associated to retail store locations
Answer: B
Explanation:
A data requirement to support successful creation of the Tableau CRM app for Consumer Goods Cloud is that products must be associated to retail stores. This is because the Tableau CRM app analyzes the sales performance and product distribution across different stores and segments, and identifies opportunities and gaps for product placement and availability. Without associating products to retail stores, the app cannot provide accurate and meaningful insights. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

NEW QUESTION # 63
Which step is required to link an Action Plan to a Visit record?
  • A. Activate the Action Plan.
  • B. Create an Action Plan based on the template where the template owners are the Sales Reps.
  • C. Create an Action Plan Template by specifying Visit' as the target object and publish it.
  • D. Activate the Visit to generate Action Plan Tasks.
Answer: C
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.

NEW QUESTION # 64
......
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