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[General] New Salesforce FS-Con-101 Test Format | New FS-Con-101 Test Labs

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【General】 New Salesforce FS-Con-101 Test Format | New FS-Con-101 Test Labs

Posted at 1/19/2026 08:02:45      View：39 | Replies：1        Print      Only Author   [Copy Link] 1#
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Salesforce Certified Field Service Consultant Sample Questions (Q142-Q147):NEW QUESTION # 142
Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the Consultant recommerd to meet the requirement?
Choose 2 answers
  • A. Ensure that Status Transitions are configured to prevent the up3Ste from "Cannot Complete" to
  • B. Define "Cannot Complete" as a Pinned Status for Scneduling and Optimization Services
  • C. Ensure that Status Transitions are configured to allow the status update from "CannotComplete" to
    "Scheduled."
  • D. Define "Cannot Complete" as a Pinned Starus for Auto-Dispatch Services
Answer: A,B
Explanation:
Status Transitions are settings that define which status updates are allowed or restricted for service appointments[205]. Pinned Statuses are settings that prevent service appointments from being rescheduled or unscheduled by scheduling or optimization services[206]. Ensuring that Status Transitions are configured to prevent the update from "Cannot Complete" to "Scheduled" and defining "Cannot Complete" as a Pinned Status for Scheduling and Optimization Services wouldallow Universal Containers to ensure that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes by restricting the status change from "Cannot Complete" to "Scheduled" and preventing scheduling or optimization services from moving or removing service appointments with the "Cannot Complete" status
[207]. Defining "Cannot Complete" as a Pinned Status for Auto-Dispatch Services would not affect whether Service Appointments in a "Cannot Complete" status are able to be rescheduled or unscheduled. Auto- Dispatch Services are settings that automatically assign service appointments to resources based on predefined criteria[208]. Ensuring that Status Transitions are configured to allow the status update from
"Cannot Complete" to "Scheduled" would not ensure that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled. It would enable the status change from "Cannot Complete" to "Scheduled". References: https://help.salesforce.com/s/articleView?id=sf.
fs_status_transitions_overview.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_pinned_statuses_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_status_transitions_create_edit_delete.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_auto_dispatch_overview.htm&type=5

NEW QUESTION # 143
Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?
  • A. A serviceresource can only be a member of a single Crew.
  • B. Capacity-based scheduling is supported for Service Crews.
  • C. Salesforce Field Service considers the Recommended Crew Size when assigning appointments.
  • D. The Preferred Resource service objective is ignored for active Crew Members.
Answer: B
Explanation:
Capacity-based scheduling is a feature that allows the system to schedule service appointments based on the capacity of the resources. This feature is supported for service crews, which are groups of resources that worktogether on service appointments.
References: https://help.salesforce.com/s/ar ... ling.htm&type=5

NEW QUESTION # 144
AW Computing uses a private record access model in the sales, support, and field service organizations.
How should the systemadministrator ensure that the technicians have the appropriate access to the service appointments dispatched to them?
  • A. Create a user territory for the technicians' primary and secondary territories.
  • B. Create a process to change the owner of the serviceappointment to the assigned technician.
  • C. Configure a sharing rule to share dispatched service appointments with the assigned resource.
  • D. Enable the sharing features in the Field Service settings in the Setup menu.
Answer: D
Explanation:
Enabling the sharing features in the Field Service settings in the Setup menu allows sharing dispatched service appointments with assigned resources regardless of the private record access model in sales, support, and field service organizations[50]. Creating a user territory for thetechnicians' primary and secondary territories would not ensure that they have access to the service appointments dispatched to them. Creating a process to change the owner of the service appointment to the assigned technician would not work if multiple resources are assigned to the same service appointment. Configuring a sharing rule to share dispatched service appointments with the assigned resource would not work if multiple resources are assigned to different crews or teams. References:https://help.salesforce.com/s/ar ... view.htm&type=5

NEW QUESTION # 145
AW Computing groups its technicians based on seniority. The newest techs comprise Tier 1, move to Tier 2 after a year on the job, and get assigned to Tier 3 after 3 years on the job. Resources with more seniority should be considered for a job over resources with less seniority.
How should the field service administrator ensure this corporate policy is enforced considering the Customer First scheduling policy is utilized consistently except in emergency situations?
  • A. Use the Priority field on the service resource assigning Tier 3 techs the lowest number and Tier1 techs with the highest number.
  • B. Create a queue for each tier group within each territory on the Service Appointment object.
  • C. Create a custom number field to capture the tier number on the service resource.
  • D. Make a relevance group on the work rule to filter based on the tier number and add the rule to the policy.
Answer: D
Explanation:
A relevance group is used to filter resources based on a custom field value. By creating a relevancegroup on the work rule to filter based on the tier number, the system can prioritize resources with higher seniority for a service appointment.
References: https://help.salesforce.com/s/ar ... ules.htm&type=5

NEW QUESTION # 146
An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?
  • A. Global optimization
  • B. Customer First scheduling
  • C. Resource Schedule Optimization
  • D. Emergency scheduling
Answer: A
Explanation:
Global optimization is a feature that allows rescheduling multiple service appointments at once based on predefined criteria such asemergency priority, travel time, or skills[194]. Global optimization would allow Universal Containers to realign available resources with open work by running an optimization job that prioritizes emergency work and assigns it to the best available resources[195]. Resource Schedule Optimization is a feature that allows scheduling service appointments for individual resources based on their availability and preferences[196]. Resource Schedule Optimization would not allow Universal Containers to realign available resources with open work because it does not consider multiple resources or service appointments at once. Emergency scheduling is a feature that allows creating and assigning emergency service appointments to the best available resources[197]. Emergency scheduling would not allow Universal Containers to realign available resources with open work because it does not reschedule existing service appointments. Customer First scheduling is a feature that allows prioritizing customer preferences and satisfaction when scheduling service appointments[198]. Customer First scheduling would not allow Universal Containers to realign available resources with open work because it does not prioritize emergency work or reschedule existing service appointments. References: https://help.salesforce.com/s/articleView?id=sf.
fs_optimization_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_optimization_global_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_resource_schedule_optimization_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_scheduling_emergency_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_scheduling_customer_first_overview.htm&type=5

NEW QUESTION # 147
......
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Pass Guaranteed Quiz 2026 Authoritative Salesforce FS-Con-101: New Salesforce Certified Field Service Consultant Test FormatOur goal is to help you successfully pass relevant exam in an efficient learning FS-Con-101 Discount Code style, The exam simulator comes with a detailed explanation to every correct and incorrect option, thus helps you clear the concepts and doubts as well.
Plenty of concepts get mixed up together due to which student feel FS-Con-101 difficult to identify them, What we collect: We may collect the following information: Full nameEmail address What we do with the information we gather: We require this information to understand New FS-Con-101 Test Format your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping.
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Posted at yesterday 21:32        Only Author  2#
I’m so grateful I read that article. Sending positive vibes for the New L4M7 practice test fee exam – wish me luck!
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