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SPHR PDF Questions, Test SPHR Cram Review
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The Professional in Human Resources (SPHR) certification exam is a globally recognized credential that is designed for HR professionals who have extensive experience in the field. The Professional in Human Resources (SPHR) certification is offered by the HR Certification Institute (HRCI), which is the world’s largest HR certification organization. The SPHR Certification is designed to validate the skills and knowledge of HR professionals who are responsible for strategic planning and policy development in their organizations.
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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q78-Q83):NEW QUESTION # 78
Which of the following serves to motivate employees to work safely, reduce workers compensation costs, and encourage improvements to safety programs?
- A. Strategic Protection Program
- B. Strategic Partnership Program
- C. Voluntary Protection Program (VPP)
- D. Health and Safety Program
Answer: C
Explanation:
Answer option B is correct.
Chapter: Risk Management
Objective: Risk Assessment
NEW QUESTION # 79
Which one of the following best describes Progressive discipline?
- A. Series of documents of employee's substandard performance prior to each step of discipline or termination.
- B. Discussion of substandard performance, verbal warning, written warning, and final written warning.
- C. Series of documents of employee's incompetence or insubordination that precedes an employee's termination.
- D. Discussion of substandard performance, written warning, final written warning, termination.
Answer: B
Explanation:
Explanation/Reference:
Answer option A is correct.
Progressive discipline usually follows a series of steps of discipline, where each step is slightly more serious than the previous step. The most common steps are: Discussion of substandard performance, verbal warning, written warning, and final written warning.
Answer options B, C, and D are incorrect. These are'nt valid descriptions of progressive discipline.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Seven: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-
586-44149-4, Section III, The US HR Body of Knowledge.
Chapter: Human Resource Development
Objective: Talent Management
NEW QUESTION # 80
Which of the following is illegal except in the construction industry?
- A. Closed shop clause
- B. Union shop clause
- C. Common shop clause
- D. Agency shop clause
Answer: A
Explanation:
Section: Volume G
Explanation/Reference:
Answer option B is correct.
The closed shop clause is illegal except in the construction industry. The closed shop clause requires that all new hires be members of the union before they are hired.
Answer option C is incorrect. The agency shop clause specifies that all employees must either join the union or pay union dues if they choose not to join the union.
Answer option A is incorrect. The union shop clause requires that all employees join the union within a grace period specified by the contract.
Answer option D is incorrect. There is no such term as common shop clause.
Chapter: Employee and Labor Relations
Objective: Union Organization
NEW QUESTION # 81
Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?
- A. Structure
- B. Fact-finding
- C. Options
- D. Negotiating
Answer: C
Explanation:
Section: Volume A
Explanation/Reference:
Answer option A is correct.
There are six stages of mediation: structure, introductions, fact-finding, options, negotiating, and writing the agreement. The options stage identifies all possible alternative solutions to the problem.
Answer option B is incorrect. Fact-finding allows both sides to present their case and for the mediator to identify the facts.
Answer option C is incorrect. Negotiating helps the parties come to an agreement based on the identified options.
Answer option D is incorrect. Structure describes how and when the mediation process will occur.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Dispute Resolution
NEW QUESTION # 82
The human resource professional fulfills three core roles in any organization. These three roles help propel the company's success. Which of the following statements best describes the roles of an HR professional?
- A. Human resource professionals fulfill strategic, operational, and logistical roles.
- B. Human resource professionals fulfill legal, operational, and administrative roles.
- C. Human resource professionals fulfill functional, operational, and logistical roles.
- D. Human resource professionals fulfill strategic, operational, and administrative roles.
Answer: D
Explanation:
Explanation/Reference:
Answer option A is correct.
Human resource professionals help an organization achieve its goals through strategic, operational, and administrative roles. The strategic role builds on employee strengths. The operations role manages the employee relations and recruiting functions. The administrative role describes compliance with regulations, employee records, and confidentiality of employee information.
Answer option B is incorrect. Legal isn't a role of the HR professional; compliance with regulations is part of the administrative role.
Answer option C is incorrect. Logistical is not one of the three roles of an HR professional.
Answer option D is incorrect. Functional and logistical are not roles of an HR professional.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: Organizations
NEW QUESTION # 83
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