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CIPS L4M5 (Commercial Negotiation) Certification Exam is a globally recognized certification program that provides professionals with the necessary knowledge and skills to effectively negotiate in commercial environments. Commercial Negotiation certification is designed for individuals who are seeking to advance their careers in procurement, supply chain management, and related fields. The CIPS L4M5 certification program is offered by the Chartered Institute of Procurement and Supply (CIPS), which is a professional body that represents the interests of procurement and supply chain professionals worldwide.
CIPS L4M5 Certification Exam covers a wide range of topics related to commercial negotiation, including negotiation strategies, tactics, and techniques. Commercial Negotiation certification is an excellent way for professionals to learn and master various negotiation techniques, such as win-win negotiation, distributive negotiation, integrative negotiation, collaborative negotiation, and more. The CIPS L4M5 certification provides professionals with a comprehensive understanding of negotiation theory and helps them develop a practical skillset that they can apply in their day-to-day work.
CIPS Commercial Negotiation Sample Questions (Q74-Q79):NEW QUESTION # 74
Which of the following tactics would be appropriate in an integrative negotiation?
- A. Lowball/Highball
- B. Take it or leave it
- C. Mother Hubbard
- D. Expanding the pie
Answer: D
Explanation:
"Expanding the pie" is a strategy used in integrative negotiations where both parties collaborate to increase the total value available before dividing it. This leads to mutual gains and supports long-term, strategic relationships.
Reference: L4M5 Commercial Negotiation 2nd edition (CORE), Section 3.5 - Integrative and Distributive Bargaining Tactics
NEW QUESTION # 75
Which of the following are variable costs?
- A. Insurance
- B. Loan repayments
- C. Rent
- D. Packaging
Answer: D
Explanation:
Packaging is considered a variable cost because it fluctuates with the level of production or sales activity.
Variable costs change directly in relation to the volume of output or service. In contrast:
Rent (A), Loan repayments (B), and Insurance (C) are fixed costs, as they generally do not vary with production levels within a certain range. These are recurring costs that remain constant over time, aligning with CIPS's cost classification in procurement.
NEW QUESTION # 76
Which of the following are most likely to help buyer become preferred customer in supplier's perspective?
Select TWO that apply.
- A. Onerous supplier terms and conditions
- B. Reduction in delivery errors
- C. Ensuring an increased number of repeat orders
- D. Shorter payment period
- E. Compliance with agreed repair lead time
Answer: C,D
Explanation:
Explanation
Becoming a preferred customer to supplier's perspective can increase the purchaser's leverage in negotiation.
Beside the size of buying organisation or its spend, the following may be sufficient to differentiate the buyer from other buying organisations:
- Simple procurement processes
- Simple contracting processes
- Clear and concise documentation
- Absence of onerous supplier terms and conditions (onerous supplier terms and conditions mean that obligations imposed on suppliers are greater than their gains)
- On-time payment: The reduction in hassle for both supplier and the buyer, if bills are paid on time, is significant. From the customer's perspective it could also be the opener to agreeing preferential payment terms. A supplier may weigh up that payment on time at 60 days is worth taking, over the current 30-day terms that slip to 90 days and beyond.
-Transparent processes
- Ethical behavior
LO 1, AC 1.3
NEW QUESTION # 77
A negotiation meeting between a buyer and supplier has taken several hours. Both parties believe the negotiation is starting to reach a close. Before the supplier takes steps to make their closing statements, they are most likely to be doing which of the following?
- A. Raising last-minute objections
- B. Watching for verbal and visual buying signals
- C. Establishing connections and building rapport
- D. Gathering information and data
Answer: B
Explanation:
As a negotiation nears theclosure stage, experienced negotiators look forbuying signals- both verbal (e.g., positive affirmations) and non-verbal (e.g., nodding, leaning in). These cues indicate readiness to agree and allow the negotiator to move confidently into closing the deal.
"At the closing stage, negotiators should observe both verbal and non-verbal buying signals. These cues can indicate readiness to commit, helping to time the final proposal or acceptance effectively." (L4M5 Commercial Negotiation, 2nd edition, Section 3.2 - Closing the Negotiation)
NEW QUESTION # 78
At which stage in a negotiation would questions be asked to obtain missing information?
- A. The bargaining stage
- B. The opening stage
- C. The testing stage
- D. The proposing stage
Answer: C
Explanation:
There are 5 key phases of negotiation:
The opening phase: confirm understanding and get the issue on the table The testing phase: check assumption and confirm understanding The proposing phase: asking 'if' The bargaining phase: using tradeables The agreement and closing phase The testing could take the form of questions following a presentation by either side or questions on a tender or proposal document received by the buyer from the potential supplier. The testing phase is necessary to confirm that your approach and objectives are appropriate for the negotiation situation you now find yourself in. Careful listening, observation and interpretation of TOP's responses may give indication of the following:
Areas where TOP is willing and unwilling to make concessions
What factors or issues TOP places a high value on
If there are any non-commercial or emotional factors that may be pertinent TOP's underlying interests - why they are taking the position they are.
NEW QUESTION # 79
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The L4M5 desktop practice test is accessible after software installation on Windows computers. However, you can take the web-based L4M5 practice test without prior software installation. All operating systems such as Mac, iOS, Windows, Linux, and Android support the web-based Commercial Negotiation L4M5 Practice Exam. Since it is an online Commercial Negotiation L4M5 practice exam, therefore, you can take it via Chrome, Opera. Internet Explorer, Microsoft Edge, and Firefox. You can try free demos of L4M5 practice test and Commercial Negotiation L4M5 PDF before buying to test their authenticity.
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