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Updated Valid L5M15 Test Pattern–Practical Exam Vce Format Provider for L5M15
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CIPS L5M15 Exam Syllabus Topics:| Topic | Details | | Topic 1 | - Understand negotiation relationships and ethics: This section of the exam measures skills of Supply Chain Professionals and covers the role of relationships, trust, and ethics within negotiations. It explains how honesty and long-term partnerships contribute to effective outcomes and examines how situational assessment affects negotiation tone and results. The section also introduces ethical considerations, including the differences between positional and principled negotiation, separating personal factors from issues, and pursuing win-win solutions. It highlights the importance of cultural sensitivity, transparency, and the avoidance of unethical practices such as bribery, corruption, or fraud within professional negotiations.
| | Topic 2 | - Understand methods and behavioural factors which can influence others: This section of the exam measures skills of Category Managers and covers the influence of behavioural and interpersonal dynamics in negotiation and collaboration. It explores methods to influence individuals and groups by building trust, creating alliances, and managing conflict, ambiguity, and resistance effectively. Learners examine how attitudes, motivation, and organisational behaviour affect outcomes, including the influence of leadership style, empowerment, participation, and communication. The section emphasizes understanding how organisational structures and informal networks shape negotiation power and decision-making processes within procurement and supply environments.
| | Topic 3 | - Understand the key stages which impact on the negotiation process and outcomes: This section of the exam measures skills of Procurement Managers and covers the major phases of negotiation, from preparation to conclusion. It includes understanding how pre-negotiation planning influences success, analyzing whether to negotiate individually or as a team, and preparing with clear objectives, strategies, and intelligence. It also explores structuring a negotiation agenda, applying effective negotiation tools and tactics, handling concessions, understanding opponent motivations, managing deadlocks, and ensuring successful conclusion and documentation of agreements. Post-negotiation focus is on implementing agreements, selling outcomes to stakeholders, and monitoring performance for continuous improvement.
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CIPS Advanced Negotiation Sample Questions (Q24-Q29):NEW QUESTION # 24
Why is it important to build rapport during a negotiation?
- A. It allows you to deviate from the agenda.
- B. It is the process of building a relationship of mutual trust and understanding.
- C. It is a hard influencing technique that will help secure the desired outcome.
- D. It demonstrates power and influence in the negotiation.
Answer: B
Explanation:
In negotiation, rapport is about creating a foundation of mutual trust, respect, and understanding so that information flows more freely, misinterpretations are reduced, and collaborative problem-solving becomes easier. Strong rapport supports effective communication and smoother movement toward agreement.
Reference:CIPS Level 5, Advanced Negotiation (L5M15) - Topic: Building Rapport (Communication and Interpersonal Skills).
NEW QUESTION # 25
Which of the following is anegativebody-language signal?
- A. Smiling
- B. Eye contact
- C. Mirroring the other person's body language
- D. Crossed arms
Answer: D
Explanation:
Crossed arms are commonly read as closed/defensive, which can hinder rapport. In contrast, natural smiling, appropriate eye contact, and subtle mirroring generally support openness and trust.
Reference:CIPS L5M15 - Communication and rapport: non-verbal behaviours.
NEW QUESTION # 26
Holding a meeting is the best way to communicate outcomes of negotiation withKey Playerstakeholders. Is this correct?
- A. No - you should not over-communicate with key players.
- B. No - key players have a lot of power and won't have time for meetings.
- C. Yes - this is a good way to engage their active support.
- D. Yes - key players need to receive regular communication.
Answer: C
Explanation:
Key playersin Mendelow's Stakeholder Matrix (high power, high interest) must beactively engagedand involved in important decisions. Meetings are an effective way to build commitment, gain input, and secure their ongoing support.
Reference:CIPS L5M15 -Stakeholder Mapping and Communication Methods (Domain 1.3).
NEW QUESTION # 27
TYD is a furniture manufacturer with various customers. One of them is considered a "nuisance customer." What approach should TYD take with this customer?
- A. Exploit
- B. Develop relationship
- C. Minimise input
- D. Partner
Answer: C
Explanation:
"Nuisance" customers in theSupplier Preferencing Matrixare low-value and low-attractiveness accounts.
The recommended strategy is to minimise investment of time and resources-maintaining transactional efficiency but avoiding over-engagement.
Reference:CIPS L5M15 -Supplier Preferencing and Relationship Strategies.
NEW QUESTION # 28
Jonathan is a procurement manager who has been asked to gatherprimary datafor an upcoming negotiation.
He sends out a survey. Was this correct?
- A. No - surveys do not provide suitable information.
- B. No - the survey will produce secondary data.
- C. Yes - the survey will provide primary data.
- D. Yes - the survey will ensure Jonathan wins the negotiation.
Answer: C
Explanation:
Primary datais original information gathered firsthand for a specific purpose-such as surveys, interviews, or focus groups. By contrast,secondary datacomes from existing sources. A survey, therefore, is an appropriate primary data-gathering tool.
Reference:CIPS L5M15 -Intelligence Gathering for Negotiation (Domain 1.1).
NEW QUESTION # 29
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