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[Hardware] ServiceNow CIS-PA Exam Dumps Collection, CIS-PA Test Tutorials

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【Hardware】 ServiceNow CIS-PA Exam Dumps Collection, CIS-PA Test Tutorials

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ServiceNow CIS-PA Exam Syllabus Topics:
TopicDetails
Topic 1
  • Perform Diagnostics and Troubleshooting
Topic 2
  • Administration and Solutions: This domain covers administrative tasks using the Admin Console and accelerating deployment with pre-built Content Packs.
Topic 3
  • Data Collection: This domain explains how Performance Analytics gathers and processes data, including collection flow, configuration properties, and troubleshooting collection issues.
Topic 4
  • This section addresses identifying and resolving issues using Spotlight diagnostic tools to monitor system health and performance.
Topic 5
  • Configure Breakdowns and Breakdown Sources: This section covers setting up breakdowns to analyze indicators across different dimensions, including breakdown mappings, matrices, exclusions, scripted mappings, and bucket groups.
Topic 6
  • Architecture and Deployment: This domain covers the foundational components of the Performance Analytics solution and the proper deployment sequence in ServiceNow environments.
Topic 7
  • Configure Indicators and Indicator Sources: This domain addresses creating and configuring indicators (performance metrics), including source conditions, fact tables, indicator types, properties, and aggregation scripts.

ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions (Q51-Q56):NEW QUESTION # 51
Which type of Indicator allows enablingShow real-time score?
  • A. Scripted Automated Indicator
  • B. Non-scripted Automated Indicator
  • C. Manual Indicator
  • D. Formula Indicator
Answer: B
Explanation:
TheShow real-time scoreoption is available only fornon-scripted Automated Indicators. These indicators are based on standard indicator sources and conditions that can be safely recalculated on demand without scripting complexity.
Scripted automated indicators and formula indicators depend on stored historical values and custom logic, which cannot be reliably recalculated in real time. Manual indicators rely on user-entered values and also do not support real-time calculation. ServiceNow documentation explicitly limits real-time scoring to non- scripted automated indicators to preserve performance and data integrity. Therefore, option D is the correct answer.

NEW QUESTION # 52
When using aBucket Groupas a Breakdown Source, which is the required Breakdown SourceFacts table?
  • A. The Indicator Facts table
  • B. Bucket [pa_buckets]
  • C. Bucket Group [pa_bucket_groups]
  • D. Choice [sys_choice]
Answer: B
Explanation:
When aBucket Groupis used as a Breakdown Source in Platform Analytics, the requiredFacts tableisBucket
[pa_buckets]. Bucket Groups define how numeric or duration values (such as age, time, or cost ranges) are grouped, but they do not store analytics facts themselves. The actual bucketed values generated during data collection are stored in thepa_bucketstable, which makes it the authoritative facts table for bucket-based breakdowns.
Thepa_bucket_groupstable only stores configuration metadata for bucket definitions. Thesys_choicetable is used exclusively for choice list values and is unrelated to bucket analytics. The Indicator Facts table stores indicator scores but does not contain bucket-level breakdown data. ServiceNow documentation explicitly states that any breakdown based on bucket groups must reference thepa_bucketstable to ensure accurate historical analysis and proper breakdown rendering. Therefore, option C is the only correct answer.

NEW QUESTION # 53
Which method in ServiceNow can be used to calculate therate of performance per reporting periodusing time series aggregations?
  • A. pa.getChange()
  • B. gs.getDuration()
  • C. pa.getRate()
  • D. pa.getIndicator()
Answer: C
Explanation:
The pa.getRate() method is used in Platform Analytics to calculaterates of performance over time, such as incidents resolved per day, requests closed per week, or changes per reporting period. This method works on time series dataand applies aggregation logic to derive a rate rather than a raw count or sum.
pa.getChange() is used to calculate the difference between two data points, not a rate. pa.getIndicator() retrieves indicator metadata and does not perform calculations. gs.getDuration() is a general-purpose GlideSystem utility for calculating durations and is unrelated to analytics time series processing. ServiceNow documentation clearly identifies pa.getRate() as the appropriate API for rate-based calculations using historical indicator scores, making option D the correct answer.

NEW QUESTION # 54
What determines thecolor of the scorein aScore widget?

  • A. Field styles on the field used to calculate the Indicator
  • B. Chart color defined for the base table
  • C. Relationship to the target and the Direction setting of the Indicator
  • D. Widget settings
Answer: C
Explanation:
In ServiceNow Platform Analytics, thecolor of the score displayed in a Score widgetis determined by the Indicator's relationship to its targetin combination with theDirection setting(Maximize or Minimize) of the Indicator. This behavior is part of the KPI evaluation logic and is consistent across dashboards and KPI Details.
When an indicator has a defined target, Platform Analytics compares thecurrent scoreagainst that target.
Based on whether the indicator is configured tomaximize(higher is better) orminimize(lower is better), the platform automatically assigns a visual status-such as green (on track), yellow (warning), or red (off track).
This status directly controls thecolor of the score valueshown in the widget.
Chart colors, field styles, or widget-specific settings donotinfluence the score color. Those options may affect line charts or visual styling, but not KPI status coloring. ServiceNow documentation clearly states that KPI status and score coloring are driven bytarget evaluation logic, makingoption Athe correct and verified answer.

NEW QUESTION # 55
Which of the following accurately describes howFormula Indicatorsare calculated in ServiceNow?
  • A. They are pre-calculated and stored for future use
  • B. They are calculated and displayed in real time without being stored
  • C. They are calculated in real time but stored as temporary data
  • D. They are calculated daily and stored in the main database
Answer: A
Explanation:
Formula Indicators in Platform Analytics arepre-calculated during data collectionand their results arestored in the Indicator Facts table, just like automated indicators. They are not calculated in real time when a dashboard is viewed. Instead, they use the previously collected scores of their component indicators to compute a derived value at collection time.
This design ensures consistent historical analysis, predictable performance, and accurate trending. Real-time calculation would undermine historical integrity and dashboard performance, which is why ServiceNow explicitly avoids it for formula indicators. The stored results can then be reused across dashboards and reports without recalculation. ServiceNow documentation clearly states that formula indicators behave like other indicators in that they arepersisted for future analysis, making option C correct.

NEW QUESTION # 56
......
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