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[General] SAP C-BCSCX-2502 Questions: Fosters Your Exam Passing Skills [2026]

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【General】 SAP C-BCSCX-2502 Questions: Fosters Your Exam Passing Skills [2026]

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SAP C-BCSCX-2502 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
Topic 2
  • Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
Topic 3
  • Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q23-Q28):NEW QUESTION # 23
Which of the following are steps in the a typical Lead to Cash journey?
Note: There are 3 correct answers to this question.
  • A. Lead to Opportunity
  • B. Source to Pay
  • C. Hire to Retire
  • D. Opportunity to Quote
  • E. Quote to Order
Answer: A,D,E

NEW QUESTION # 24
Which application would you recommend to manage the customer consent and preference lifecycle?
  • A. SAP Commerce Cloud
  • B. SAP Sales Cloud Version 2
  • C. SAP Emarsys
  • D. SAP Customer Data
Answer: D

NEW QUESTION # 25
Your customer wants to sell their products and services through the internet.
Which application would you recommend?
  • A. SAP Commerce Cloud
  • B. SAP Service Cloud Version 2
  • C. SAP Business Technology Platform
  • D. SAP Sales Cloud Version 2
Answer: A

NEW QUESTION # 26
Which of the following actions can you perform in SAP Customer Data Cloud?
  • A. You can analyze customer preferences for communication.
  • B. You can manage customer segments.
  • C. You can migrate data using the Data Workbench.
  • D. You can record all master data (customer, products, organization) in a central database.
Answer: A

NEW QUESTION # 27
Which of the following is a feature of SAP Customer Data Platform?
  • A. Unique customer database
  • B. Product Workbench
  • C. Al customer overview
  • D. Payload customer error messages
Answer: A

NEW QUESTION # 28
......
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