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[Hardware] Actual PL-200 Test Pdf | PL-200 Latest Exam Pdf

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【Hardware】 Actual PL-200 Test Pdf | PL-200 Latest Exam Pdf

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Microsoft PL-200 exam is designed for individuals who want to demonstrate their skills and knowledge in Microsoft Power Platform. Microsoft Power Platform is a suite of tools that enable users to build custom business applications, automate workflows, and analyze data. The PL-200 Exam is one of the certification exams that Microsoft offers for Power Platform, and it is specifically intended for functional consultants.
Microsoft Power Platform Functional Consultant Sample Questions (Q40-Q45):NEW QUESTION # 40
Drag and Drop Question
A company plans to create a Power Virtual Agents chatbot.
The bot has the following requirements:
- Prompt for a location of the customer and the call must be routed to
a support agent for the location.
- Transfer support calls at each location to a support bot that uses
the Bot Framework.
You need to configure the bot.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct select is worth one point.

Answer:
Explanation:

Explanation:
1) "Topics" to prompt for the location of the customer and route the call to the appropriate support agent.
2) "Skills" to transfer support calls at each location to a support bot that uses the Bot Framework.

NEW QUESTION # 41
A customer has a support website that includes FAQ pages, knowledge articles, and support content.
You plan to leverage an existing Power Virtual Agents bot to enhance and streamline existing support functionality for the existing support portal.
You need to create topics from existing website content. The process must minimize human errors during topic creation.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:
Explanation:

Explanation
* Select Suggest topics on the Topics page to extract content from FAQ/support pages or online files.
* Add the suggested topics to your bot.
* Enable the topics.
https://docs.microsoft.com/en-us ... ate-topics-from-web

NEW QUESTION # 42
You plan to automate several different processes by using Power Automate.
Each process has unique characteristics.
You need to recommend components for each process.
Which components should you recommend? To answer, drag the appropriate components to the correct processes. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:
Explanation:


NEW QUESTION # 43
You are designing a chatbot for a sports outlet.
You need to complete the chatbot.
Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE Each correct selection is worth one point.

Answer:
Explanation:

Explanation
Graphical user interface, text, application, email Description automatically generated

Box 1: Entities
Out of the box, Power Virtual Agents comes with a set of prebuilt entities, which represent the most commonly used stereotype information in real-world dialogs, such as age, colors, numbers, and names.
With the knowledge granted by entities, a bot can smartly recognize the relevant information from a user input and save it for later use.
Box 2: Topics
In Power Virtual Agents, a topic defines a how a bot conversation plays out.
You can author topics by customizing provided templates, create new topics from scratch, or get suggestions from existing help sites.
A topic has trigger phrases - these are phrases, keywords, or questions that a user is likely to type that is related to a specific issue - and conversation nodes - these are what you use to define how a bot should respond and what it should do.
Box 3: Variables
Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the conversation.
For example, you can save a customer's name in a variable called UserName. The bot can then address the customer by name as the conversation continues.
You can use variables to create logical expressions that dynamically route the customer down different conversation paths.
Reference:
https://docs.microsoft.com/en-us ... tities-slot-filling
https://docs.microsoft.com/en-us ... -create-edit-topics
https://docs.microsoft.com/en-us ... gents/advanced-flow
https://docs.microsoft.com/en-us ... authoring-variables

NEW QUESTION # 44
You set up a new instance of Dynamics 365 for Customer Service.
Users report a variety of issues working with cases on mobile devices.
You need to configure the mobile app to be able to view cases.
NOTE: Each correct selection is worth one point.

Answer:
Explanation:


NEW QUESTION # 45
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