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[Hardware] Quiz 2026 Efficient Certified-Business-Analyst: Latest Test Salesforce Certified

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【Hardware】 Quiz 2026 Efficient Certified-Business-Analyst: Latest Test Salesforce Certified

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Salesforce Certified Business Analyst certification is a valuable credential for professionals who want to advance their careers in the Salesforce ecosystem. It demonstrates a professional's expertise in analyzing and documenting business processes and requirements in the Salesforce environment, which is a critical skill for any organization that uses Salesforce. Additionally, the certification validates a professional's ability to work with stakeholders to identify business needs, gather and analyze requirements, design solutions, and implement changes in Salesforce.
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Salesforce Certified Business Analyst Exam Sample Questions (Q116-Q121):NEW QUESTION # 116
The executive director of Universal Containers (UC) plans to purchase additional Salesforce Iicenses. The director recently hired a business analyst (BA) to lead a series of journey mapping sessions. The director wants the Journey mapping sessions to be tailored to the features and capabilities that are currently available in UC's Salesforce environment.
Which information does the BA need to determine the features and functionality UC can implement while avoiding additional costs?
  • A. Number of active users and license type
  • B. Storage capacity and license type
  • C. Organization edition and license type
Answer: C
Explanation:
This answer states that organization edition and license type are the information that the BA needs to determine the features and functionality that UC can implement without additional costs for purchasing additional Salesforce licenses. Organization edition is a version of Salesforce that provides a set of features and functionality based on the needs and size of an organization, such as Essentials, Professional, Enterprise, Unlimited, etc. License type is a category of user access that determines what features and functionality a user can access within an organization, such as Salesforce Platform, Salesforce, Customer Community Plus, etc.
Organization edition and license type are the information that the BA needs to determine the features and functionality that UC can implement without additional costs because they define the limits and capabilities of UC's Salesforce environment, and they affect the pricing and availability of additional licenses. References:
https://trailhead.salesforce.com ... yst-quick-look/use- stakeholder-engagement-skills

NEW QUESTION # 117
Which of the following User Management terms is best described by this definition: " Record created to identify a new employee that starts accessing Salesforce"
  • A. Profiles
  • B. Users
  • C. Roles
  • D. Salesforce characters
Answer: B
Explanation:
Explanation
Users is the User Management term that is best described by this definition: "Record created to identify a new employee that starts accessing Salesforce". Profiles are User Management terms that define what users can do within an organization based on their job function and responsibilities. Roles are User Management terms that control data visibility and reporting hierarchy within an organization based on users' positions. Usernames are User Management terms that identify users when they log in to Salesforce. References:
https://help.salesforce.com/s/ar ... _def.htm&type=5

NEW QUESTION # 118
Cloud Kicks leadership wants to improve the new customer onboarding experience. There are a number of complex handoffs between teams. Service managers have been tasked with working with the operating team to improve the handoff between salesforce and internal systems. The business (BA) wants to break down the onboarding processing and sub-processes into simpler steps.
What should the BA create to engage stakeholders?
  • A. Value Stream Map
  • B. Capability Model
  • C. Universal Process Notation
Answer: A
Explanation:
This answer states that creating a value stream map is what the BA should do to engage stakeholders for improving the new customer onboarding experience at Cloud Kicks which involves complex handoffs between teams. A value stream map is a type of process map that shows how value flows from a customer request to a product or service delivery across different teams or departments. Creating a value stream map means that the BA works with stakeholders from different teams or departments to identify and visualize their inputs, outputs, activities, roles, etc. related to customer onboarding. Creating a value stream map is what the BA should do to engage stakeholders for improving customer onboarding because it helps them to collaborate and communicate their perspectives and expectations, and to discover and eliminate waste or inefficiencies in customer onboarding. References:
https://trailhead.salesforce.com ... look/use-process-ma

NEW QUESTION # 119
Universal Containers recently kicked off a project to build an Experience Cloud solution for partners. Partners need to upload their monthly sales reports to this account portal.
Which option should the business analyst use as the functional requirement specification?
  • A. The portal should allow for partners to upload monthly sales reports.
  • B. The portal should allow for partners to access monthly sales reports.
  • C. Partners need to submit monthly sales reports.
Answer: A
Explanation:
Explanation
A functional requirement specification is a statement that describes what a product or service must do or provide to meet user needs or business objectives. It should be clear, concise, testable, and measurable. The option B is an example of a functional requirement specification because it describes what the portal should do (allow for partners to upload monthly sales reports) without specifying how it should do it or why it should do it.
References:https://trailhead.salesforce.com ... certification-prep/

NEW QUESTION # 120
A business analyst has been tasked with leading prototype efforts for a Salesforce project.
What is a prototype?
  • A. A model of a final proposed product
  • B. A polished, proven solution
  • C. A first pass, simple sketch of an idea
Answer: C

NEW QUESTION # 121
......
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