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[General] Information-Technology-Management Valid Exam Tips & Information-Technology-M

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【General】 Information-Technology-Management Valid Exam Tips & Information-Technology-M

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WGU Information Technology Management QGC1 Sample Questions (Q21-Q26):NEW QUESTION # 21
A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?
  • A. Customer relationship management (CRM)
  • B. Supply chain management (SCM)
  • C. Distribution management (DM)
  • D. Operations management (OM)
Answer: A
Explanation:
* Understanding the Scenario:
* The company is shifting focus from mass marketing to personalized marketing, targeting individual customers with tailored offerings.
* Role of CRM:
* CRM systems gather and analyze customer data, including purchase history, preferences, and interactions, to personalize marketing strategies.
* CRM tools help businesses cross-sell and upsell products effectively by understanding customer needs.
* Why Other Options Are Incorrect:
* Option A (DM)istribution management focuses on the logistics of product delivery.
* Option C (SCM):Supply chain management optimizes production and delivery, not marketing.
* Option D (OM):Operations management focuses on internal processes rather than customer interactions.
References:
* "The Role of CRM in Modern Marketing" - Forrester
* CRM Best Practices Guide - Salesforce

NEW QUESTION # 22
Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?
  • A. Discovery prototyping
  • B. Rapid application development (RAD)
  • C. Joint application development (JAD)
  • D. Loose coupling
Answer: A
Explanation:
Definition of Discovery Prototyping:
Discovery prototyping is an iterative design approach that builds a working model or prototype of a system to gather feedback and ensure it meets user and business requirements.
The goal is to refine the system iteratively based on feedback before full development begins.
Key Characteristics:
Helps identify gaps between user expectations and design early in the process.
Reduces risks of rework and enhances user satisfaction.
Incorrect Options Analysis:
A . Rapid Application Development (RAD): Focuses on faster delivery of applications through iterative development but not solely on prototyping.
B . Joint Application Development (JAD): Refers to collaborative sessions for gathering requirements, not iterative prototyping.
D . Loose Coupling: Refers to software design principles, not prototyping.
and Documents of Information Technology Management:
"Iterative Design and Prototyping Best Practices" (Gartner).
ITIL Systems Design Guidelines (Axelos).

NEW QUESTION # 23
Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?
  • A. Rational unified process (RUP)
  • B. Iterative
  • C. Prototyping
  • D. Waterfall
Answer: C
Explanation:
* Prototyping in Software Development:
* Prototyping involves creating a working model of the system to validate that it meets user and business requirements.
* It is an iterative approach where users interact with the prototype and provide feedback for improvements.
* Why Other Options Are Incorrect:
* Option A (Waterfall):Follows a linear approach without iterative feedback.
* Option B (RUP):A structured iterative approach but not focused solely on prototyping.
* Option C (Iterative):While iterative development involves cycles, it does not specifically focus on building prototypes.
References:
* Prototyping and Agile Development Practices - Agile Alliance
* "rototyping in Systems Development" - IEEE

NEW QUESTION # 24
What is a benefit of in-house development and maintenance of information technology systems?
  • A. Increases financial savings because it costs less than outsourcing the work
  • B. Utilizes state-of-the-art technological resources without having to acquire and maintain them
  • C. Allows for the fastest development time and ability to scale to new demand levels
  • D. Creates a better quality workforce by combining both technical and business skills
Answer: D
Explanation:
* Benefits of In-House Development and Maintenance:
* In-house teamsgain deep knowledgeof the organization's business processes, enabling better alignment between IT systems and business needs.
* Combinestechnical expertise with business insights, resulting in a workforce that understands the company's unique challenges and opportunities.
* Why Other Options are Incorrect:
* A. Financial savings:In-house development often incurs higher costs due to salaries, training, and infrastructure.
* B. Utilizing state-of-the-art resources:This is typically a benefit of outsourcing, not in-house development.
* D. Fastest development time:In-house development is often slower compared to outsourcing due to limited resources.
References and Documents of Information Technology Management:
* "In-House vs. Outsourced Development: A Comparative Analysis" (Forrester).
* ITIL Service Design and Workforce Development (Axelos).

NEW QUESTION # 25
What is the function of a primary key in a database table?
  • A. To identify each record in a table
  • B. To manage user access for each table row
  • C. To connect tables to external systems
  • D. To improve storage efficiency for large tables
Answer: A
Explanation:
A primary key in a relational database table is used to uniquely identify each record in that table. It enforces entity integrity by ensuring that each row can be distinguished from every other row. A primary key must contain unique values and it cannot contain NULL values. This guarantees that every record is distinct and can be retrieved, updated, or related to other records efficiently.
The primary key serves as the central reference point when creating relationships between tables through the use of foreign keys, thus enabling referential integrity within the database. Without a primary key, it would not be possible to maintain consistent and reliable relationships across different tables.
Option A is incorrect because connecting tables to external systems is not the role of a primary key; this function is handled through integration tools or middleware.
Option B is incorrect because managing user access is controlled by database access control mechanisms, not primary keys.
Option D is incorrect because improving storage efficiency is related to data normalization, indexing, and storage optimization, not primary key assignment.
Therefore, the correct function of a primary key is to identify each record in a table uniquely, ensuring data integrity and reliable referencing across the database.

NEW QUESTION # 26
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