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[General] Latest C-OCM-2503 Test Dumps & Latest C-OCM-2503 Test Questions

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【General】 Latest C-OCM-2503 Test Dumps & Latest C-OCM-2503 Test Questions

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SAP Certified Associate - Organizational Change Management Sample Questions (Q68-Q73):NEW QUESTION # 68
What are the special characteristics of SAP's organizational change management framework? Note: There are
3 correct answers to this question.
  • A. It is aligned with the SAP Activate implementation methodology
  • B. It is targeted at fostering fast and sustainable user adoption
  • C. It contains activities that help to enhance system performance
  • D. It is only suitable for large-scale, complex cloud deployments
  • E. It supports an agile way of working
Answer: A,B,E
Explanation:
SAP's OCM framework is designed to support cloud implementations effectively. Option A is correct because it supports agility-e.g., iterative planning and adjustments (like refining communication post-wave) mirror SAP Activate's flexible approach, adapting to project shifts. Option B is correct as it's tightly aligned with SAP Activate, mapping OCM activities (e.g., stakeholder analysis in Prepare) to its phases, ensuring seamless integration with technical delivery. Option E is correct because fostering fast, sustainable adoption- e.g., through enablement and adoption metrics in Run-is the framework's core goal, ensuring users embrace the system long-term, not just at go-live.
Option C is incorrect-it's versatile, not limited to large-scale projects; small or mid-size implementations also benefit from its principles. Option D is incorrect; enhancing systemperformance is a technical task (e.g., IT optimization), not OCM's focus, which is people-centric. SAP OCM's unique blend of agility, methodology alignment, and adoption focus sets it apart.
"SAP's OCM framework is agile, aligned with SAP Activate, and targets fast, sustainable user adoption to maximize cloud implementation success" (SAP OCM Framework, Key Characteristics).

NEW QUESTION # 69
What are possible options for setting up organizational change management in the project organization? Note:
There are 3 correct answers to this question.
  • A. As a cross-topic
  • B. As part of the functional sub-projects
  • C. As a subproject
  • D. As a staff unit
  • E. As a separate project
Answer: A,C,E

NEW QUESTION # 70
What are typical strategies for aligning leadership in an SAP cloud project? Note: There are 3 correct answers to this question.
  • A. Offer opportunities for leaders to openly address issues and concerns, for example Q&A sessions with the project managers
  • B. Align the business goals and incentives with the project objectives for business leaders to avoid goal conflicts
  • C. Involve business leaders in workshops to identify change impacts and to derive activities to allow a smooth transition
  • D. Involve business leaders actively in key communication activities, such as roadshows, townhalls, or testimonials to enhance their visibility
  • E. Reduce the bonus pay-out for resistant business leaders to foster a more positive attitude and change supportive behavior
Answer: A,B,D
Explanation:
Aligning leadership in SAP OCM ensures top-down support for cloud projects. Option B is correct because Q&A sessions with project managers allow leaders to voice concerns (e.g., about standardization), fostering trust and alignment through dialogue. Option C is correct as involving leaders in communication (e.g., speaking at townhalls) leverages their authority to promote the project, boosting visibility and credibility.
Option D is correct because aligning goals and incentives (e.g., tying performance metrics to project success) minimizes conflicts, ensuring leaders prioritize the implementation.
Option A is incorrect-reducing bonuses is punitive, risks escalating resistance, and isn't an SAP OCM practice; positive reinforcement is preferred. Option E is incorrect; while leaders might join workshops, identifying impacts is typically for process owners/SMEs-leadership focuses on sponsorship, not derivation.
SAP OCM stresses engagement and alignment over coercion.
"Align leadership through Q&A opportunities, active communication roles, and goal alignment to secure their support and influence" (SAP Activate, Leadership Alignment Strategies).

NEW QUESTION # 71
In the SAP Activate Prepare phase, the cloud project is set up and officially launched. Which change management activities are usually started in this phase? Note: There are 3 correct answers to this question.
  • A. Facilitate the role mapping process
  • B. Conduct a detailed change impact analysis
  • C. Identify the key stakeholders and conduct a stakeholder analysis
  • D. Develop and align the change network strategy
  • E. Develop an initial change plan for the cloud project
Answer: C,D,E
Explanation:
The SAP Activate Prepare phase is the foundational stage where the project is initiated, and change management begins laying the groundwork for success. Option A is correct because developing an initial change plan establishes the roadmap for OCM activities, outlining scope, timelines, and key interventions aligned with the project plan. This plan is high-level at this stage, focusing on setting direction rather than granular details, which come later. Option B is correct as identifying key stakeholders and conducting a stakeholder analysis is a critical early step to understand who will be impacted, their influence, and their attitudes (e.g., supporters or opponents). This analysis informs subsequent engagement strategies. Option D is correct because developing and aligning the change network strategy involves planning how change agents will support the project, ensuring early buy-in from influential individuals across the organization.
Option C is incorrect because a detailed change impact analysis (CIA) typically occurs in the Explore phase, where process gaps are identified during fit-to-standard workshops. In Prepare, only a high-level CIA might begin, but the question specifies "detailed," which doesn't align here. Option E is incorrect as role mapping (assigning SAP roles to users) is a technical and enablement activity that happens later, often in the Realize phase, not Prepare. The Prepare phase focuses on readiness and planning, not execution-level tasks like role mapping. In SAP OCM, these activities ensure a proactive start, aligning people-related efforts with the project's kickoff.
"In the Prepare phase, change management initiates activities such as developing an initial change plan, conducting stakeholder analysis, and defining the change network strategy to establish a solid foundation for the project" (SAP Activate Methodology, Change Management Workstream, Prepare Phase).

NEW QUESTION # 72
Which dimensions are suitable for analyzing individual stakeholders of a cloud implementation in a 2x2 matrix? Note: There are 2 correct answers to this question.
  • A. Attitude towards the project, distinguishing between negative and positive
  • B. Level of influence on the project success, distinguishing between low and high
  • C. Extent of expected change impacts, distinguishing between few and many
  • D. Degree of resistance, distinguishing between low and high
Answer: A,B
Explanation:
A 2x2 matrix in SAP OCM stakeholder analysis plots individuals for strategic engagement. Option B is correct-attitude (negative vs. positive) gauges support level-e.g., a positive VP vs. a negative clerk- guiding communication focus. Option C is correct as influence (low vs. high) measures impact potential-e.
g., a high-influence director can sway outcomes more than a low-influence user-prioritizing effort. Together, they create a matrix (e.g., high-influence/positive = "champions") for tailored strategies.
Option A is incorrect-"degree of resistance" overlaps with attitude; it's a symptom, not a distinct axis.
Option D is incorrect; change impact extent is group-level (e.g., unit-wide), not individual-specific in a 2x2.
SAP OCM uses attitude/influence for precision.
"Analyze stakeholders in a 2x2 matrix using attitude (positive/negative) and influence (low/high) toprioritize engagement effectively" (SAP Activate, Stakeholder Analysis Tools).

NEW QUESTION # 73
......
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