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[Hardware] Quiz Pegasystems - PEGACPDC25V1 - Certified Pega Decisioning Consultant 25 Perfe

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【Hardware】 Quiz Pegasystems - PEGACPDC25V1 - Certified Pega Decisioning Consultant 25 Perfe

Posted at 1/12/2026 15:14:47      View：25 | Replies：0        Print      Only Author   [Copy Link] 1#
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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 2
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 3
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 4
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 5
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 6
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 7
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q75-Q80):NEW QUESTION # 75
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to Improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
  • A. Business weighting
  • B. Business value
  • C. Propensity
  • D. Context weighting
Answer: D

NEW QUESTION # 76
U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created.
As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best- Action Designer? (Choose Two)
  • A. Enable a web channel.
  • B. Define the starting population.
  • C. Map the real-time container to a business structure level.
  • D. Add contact policy rules.
Answer: A,C
Explanation:
To achieve this requirement, you need to ensure that two tasks are complete in the Channel tab of the Next- Best-Action Designer: enable a web channel and map the real-time container to a business structure level. A web channel is a type of channel that allows you to deliver actions and treatments to your customers through your website or web app. You need to enable a web channel and configure its settings, such as authentication, security, and response format. A real-time container is a configuration that defines how to deliver actions and treatments to a specific channel. You need to map the real-time container that contains the Reward Card offer to a business structure level, such as Top-level or Issue-level, so that it can be available for delivery through the web channel. Verified References: [Pega Academy - Decisioning Consultant - Configuring channels],
[Pega Academy - Decisioning Consultant - Configuring real-time containers]

NEW QUESTION # 77
To access a property from an unconnected component, you use the
  • A. property value
  • B. component-dot-property construct
  • C. customer-dot-property construct
  • D. dot-property value directly
Answer: B
Explanation:
To access a property from an unconnected component, you use the component-dot-property construct. For example, if you want to access the property .Rank from an unconnected component named ActionRanking, you use ActionRanking.Rank. Verified References: Pega Academy - Decisioning Consultant - Accessing properties from unconnected components

NEW QUESTION # 78
MyCo, a mobile company, uses Pega Customer Decision Hub'" to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning architect, what must you do to present offers from the two groups'
  • A. Set contact limits for both the groups.
  • B. Map a real-time container to the Top-level or Issue-level.
  • C. Enable an engagement policy for the second group.
  • D. Create a decision strategy at the Issue-level.
Answer: B

NEW QUESTION # 79
Myco Bank, a retail bank, uses the Customer Engagement Blueprint to design personalized customer journeys. The bank wants to better understand its diverse customer base to create more targeted engagement strategies.
What key achievement does the Personas stage provide for Myco Bank when implementing with Customer Engagement Blueprint?
  • A. Creating representative customer segments that enable targeted and personalized engagement strategies.
  • B. Establishing consistent communication standards and visual identity across all customer touchpoints.
  • C. Configuring the technical data structure required for personalized customer interactions.
  • D. Defining the overall business objectives and strategic framework for customer engagement.
Answer: A

NEW QUESTION # 80
......
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