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[General] CITM Exam Engine & CITM Latest Exam Preparation

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【General】 CITM Exam Engine & CITM Latest Exam Preparation

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EXIN CITM Exam Syllabus Topics:
TopicDetails
Topic 1
  • Vendor Selection
  • Management: This section measures the expertise of a Vendor Manager and covers the process of selecting and managing third-party providers. It addresses evaluating vendor capabilities, negotiating contracts, monitoring performance, and maintaining productive relationships to ensure service quality and value.
Topic 2
  • Information Security Management: This section targets an Information Security Manager and focuses on protecting information assets from threats. It covers policy development, security controls implementation, incident response, data protection, and compliance with legal and regulatory requirements to maintain confidentiality, integrity, and availability.
Topic 3
  • Application Management: This section of the exam evaluates an Application Manager’s skills in overseeing the lifecycle of IT applications. It covers application development support, maintenance, upgrades, user support, and ensuring that applications meet functional and performance standards aligned with business needs.
Topic 4
  • Risk Management: This domain evaluates the capabilities of an IT Risk Manager and involves identifying, assessing, and mitigating IT-related risks. It addresses developing risk frameworks, compliance management, and proactive measures to safeguard IT assets and operations.
Topic 5
  • IT Strategy: This section of the exam measures the skills of an IT Strategy Manager and covers the development and alignment of IT strategy with business objectives. It emphasizes creating strategic plans to support organizational goals, understanding emerging technologies, and ensuring that IT investments contribute to competitive advantage and operational efficiency.
Topic 6
  • Project Management: This domain is aimed at an IT Project Manager and encompasses planning, executing, and controlling IT projects. It includes managing scope, time, cost, quality, and risks, applying project methodologies, engaging stakeholders, and delivering projects that meet business requirements.
Topic 7
  • IT Organization: This domain targets an IT Operations Manager and focuses on the design and management of IT organizational structures. It includes defining roles and responsibilities, establishing governance frameworks, managing resources effectively, and fostering collaboration to support IT service delivery and business needs.

CITM Pass4sure Questions & CITM Actual Test & CITM Practice TrainingDo you want to pass your EXIN EPI Certified Information Technology Manager exam? If so, PDFBraindumps is the ideal place to begin. PDFBraindumps provides comprehensive CITM exam questions preparation in two simple formats: a pdf file format and an EXIN CITM online practice test engine. If you fail your EXIN EPI Certified Information Technology Manager (CITM) Exam, you can obtain a full refund and a 20% discount! Continue reading to discover more about the essential aspects of these excellent CITM exam questions.
EXIN EPI Certified Information Technology Manager Sample Questions (Q12-Q17):NEW QUESTION # 12
When selecting a new vendor, continuity needs to be guaranteed as much as possible. At a minimum, which criteria are considered?
  • A. Price, training, and support
  • B. Scope, maintenance, and price
  • C. Head count, support, and financial stability
  • D. Terms and conditions, maintenance, and terms of engagement
Answer: C
Explanation:
To ensurecontinuityin vendor selection, the key criteria includehead count(vendor's staffing capacity to deliver services),support(availability of ongoing technical and operational support), andfinancial stability (ensuring the vendor remains viable to provide services long-term). These factors directly impact the vendor's ability to maintain service delivery without interruptions, which is critical for business continuity.
* Scope, maintenance, and price (A):Scope and price are important but don't directly ensure continuity; maintenance is a subset of support.
* Terms and conditions, maintenance, and terms of engagement (B):These are contractual elements, but they don't fully address operational continuity like staffing or financial stability.
* Price, training, and support (C):Training is less critical for continuity compared to staffing capacity or financial health.
According tovendor management frameworks, continuity is ensured by evaluating the vendor's operational capacity and long-term reliability, making head count, support, and financial stability the minimum criteria.
Reference:EPI CITM study guide, under Vendor Selection/Management, likely covers vendor evaluation criteria, emphasizing continuity factors. Check sections on vendor due diligence or service continuity.

NEW QUESTION # 13
Before the marketing department will decide on a new advertising campaign, it wants to be able to gain more insights into the customer, being able to predict the products customers will purchase in the near future. What is a 'must-have' criterion in terms of the technology the marketing department is interested in?
  • A. Business Intelligence (BI)
  • B. Ad hoc analysis
  • C. Advanced analytics
  • D. Records Management System (RMS)
Answer: C
Explanation:
To predict future customer purchases, the marketing department requiresadvanced analytics(B), which involves sophisticated data analysis techniques, such as predictive modeling, machine learning, and data mining. These technologies enable the department to analyze customer behavior, identify patterns, and forecast purchasing trends, supporting targeted advertising campaigns.
* Records Management System (RMS) (A):Focuses on managing and storing records, not predictive analysis.
* Ad hoc analysis (C):Allows for on-demand, one-off queries but lacks the predictive capabilities of advanced analytics.
* Business Intelligence (BI) (D)rovides reporting and historical data analysis but is less focused on predictive modeling compared to advanced analytics.
Advanced analytics aligns withIT strategygoals of leveraging data for competitive advantage, as it supports predictive insights critical for marketing decisions.
Reference:EPI CITM study guide, under IT Strategy, likely discusses data-driven technologies like advanced analytics for business decision-making. Refer to sections on emerging technologies or data analytics.

NEW QUESTION # 14
During financial year closing, a processing error in a critical financial system occurs. Senior management demands a change to be implemented in order to not further delay the business processes. Which sort of change is applied?
  • A. Standard
  • B. Emergency
  • C. Normal
  • D. Exceptional
Answer: B
Explanation:
InITIL(Information Technology Infrastructure Library), anemergency changeis implemented to address urgent issues that significantly impact business operations, such as a processing error during financial year closing. Emergency changes are fast-tracked to restore service or prevent further disruption, bypassing some standard change management processes while still requiring approval.
Normal changes (A) follow the full change management process, standard changes (B) are pre-approved and routine, and exceptional (C) is not a standard ITIL term. Emergency change (D) fits the scenario of urgent action to avoid business delays.
Reference:EPI CITM study guide, under Service Management, likely references ITIL's change management processes, specifically emergency changes. Refer to the section on ITIL change management or service operation.

NEW QUESTION # 15
The IT department is requested to select and implement technology and support which will deliver knowledge capable of supporting cross-functional business units. What do you require?
  • A. Data management
  • B. Information management
  • C. Both
Answer: C
Explanation:
To deliverknowledgesupportingcross-functional business units, bothinformation management(A) anddata management(B) are required (C).Data managementensures raw data is collected, stored, and organized (e.
g., databases, data quality), whileinformation managementtransforms data into meaningful knowledge (e.g., through analytics, reporting, or knowledge bases) accessible to business units. According toCOBITorIT strategy frameworks, integrating data and information management enables cross-functional collaboration by providing actionable insights and knowledge sharing.
* Information management alone (A):Focuses on knowledge delivery but relies on well-managed data.
* Data management alone (B)rovides raw data but lacks the processes to turn it into usable knowledge.
Reference:EPI CITM study guide, under IT Strategy, likely discusses data and information management for enabling business processes. Refer to sections on knowledge management or data governance.

NEW QUESTION # 16
The introduction of a security awareness program has resulted in a quick decrease in security incidents. Eight months later, security incidents are showing a sudden increase, and the blame is put on a non-functioning security awareness program. What is most likely the cause?
  • A. Message materials are few and static, and renewal is not taking place
  • B. Insufficient budget
  • C. Lack of resources for instructor-led sessions
  • D. Scope of the program is too narrow, not covering all areas of interest
Answer: A
Explanation:
Security awareness programs require ongoing engagement to remain effective. If security incidents decrease initially but increase after eight months, the most likely cause is thatmessage materials are few and static, and renewal is not taking place(C). Static content becomes outdated or ignored over time, reducing its impact. Regular updates, new campaigns, and varied delivery methods (e.g., videos, quizzes) are essential to maintain employee awareness and adapt to evolving threats, as perISO/IEC 27001orNISTsecurity awareness guidelines.
* Insufficient budget (A):While budget constraints could limit program scope, there's no evidence in the scenario to suggest this is the primary issue.
* Scope too narrow (B):A narrow scope might limit effectiveness initially, but the initial success suggests the scope was adequate; the issue is sustaining engagement.
* Lack of resources for instructor-led sessions (D):Instructor-led sessions are one delivery method, but the core issue is likely outdated content rather than delivery format.
Reference:EPI CITM study guide, under Information Security Management, likely discusses security awareness program maintenance, emphasizing the need for regular content updates. Refer to sections on security awareness or human factors in security.

NEW QUESTION # 17
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