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[General] Exam 1Z0-1161-1 Practice | Reliable 1Z0-1161-1 Exam Cram

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【General】 Exam 1Z0-1161-1 Practice | Reliable 1Z0-1161-1 Exam Cram

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Oracle 1Z0-1161-1 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.
Topic 2
  • Oracle Cloud Applications and Oracle Modern Best Practice (OMBP): This section of the exam measures the skills of OGL Administrators and covers the offerings and capabilities of Oracle Cloud Applications. It explains how Oracle Cloud solutions help businesses streamline operations, enhance customer experience, and improve decision-making. The key features of the Oracle CX suite are outlined, providing insight into its role in customer engagement. Additionally, it explains how data flows between various CX Modern Best Practices (OMBPs) to ensure seamless integration and operational efficiency.
Topic 3
  • OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.
Topic 4
  • OMBPs for CX Marketing: This section of the exam measures the skills of Training and Learning Managers and focuses on how OMBPs enhance CX Marketing processes. It explains the flow from audience generation to opportunity creation, ensuring targeted marketing efforts lead to successful conversions. Design considerations and important takeaways for implementing CX Marketing OMBPs are covered, helping organizations optimize marketing strategies. The section also describes key metrics that assess the success of CX Marketing OMBPs, ensuring effectiveness in execution and performance evaluation.

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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q21-Q26):NEW QUESTION # 21
What is the primary purpose of Oracle Cloud Success Navigator?
  • A. Provision Oracle Cloud Applications.
  • B. Provide a best practice framework with tools and guidance that support organizations in the Cloud journey.
  • C. Offer a platform for reporting bugs and issues with Oracle Cloud products.
  • D. Automate the migration of on-premises solutions to Oracle Cloud.
Answer: B
Explanation:
The primary purpose of Oracle Cloud Success Navigator is to provide a best practice framework with tools and guidance that support organizations in the Cloud journey.
Best Practice Framework: Offers resources, templates, and advice for planning, implementing, and optimizing Oracle Cloud solutions.
Tools and Guidance: Includes features like the Adoption Center and starter environments to ensure success from deployment to ongoing innovation.
This holistic support distinguishes it as a strategic enabler for cloud adoption.
Option A (Bug Reporting): Bug reporting occurs via other channels (e.g., My Oracle Support).
Option B (Provisioning): Provisioning is handled by Oracle Cloud Infrastructure, not Success Navigator.
Option D (Migration Automation): Migration support exists, but automation isn't its primary focus.
Oracle's "Get Started" and "Cloud Success Navigator Overview" documentation confirm its role as a guiding framework.

NEW QUESTION # 22
Which metric is used to measure the success of the Knowledge Gap to Solution OMBP?
  • A. Customer satisfaction ratings.
  • B. Average case resolution time.
  • C. All of the above.
  • D. Knowledge article accuracy.
Answer: C
Explanation:
The Knowledge Gap to Solution OMBP in Oracle Fusion Cloud CX Service aims to bridge agent knowledge gaps to resolve customer issues effectively. Its success is measured by a combination of metrics: customer satisfaction ratings, average case resolution time, and knowledge article accuracy, making "All of the above" the correct answer.
Customer Satisfaction Ratings: Reflects how well resolutions meet customer expectations, a direct outcome of effective knowledge use.
Average Case Resolution Time: Measures the efficiency of applying knowledge to close cases quickly, indicating process effectiveness.
Knowledge Article Accuracy: Ensures the solutions provided are correct, reducing rework and enhancing trust in the knowledge base.
Combined Impact: These metrics together provide a holistic view of the OMBP's success in improving service quality, speed, and accuracy.
Oracle Fusion Cloud CX Service documentation, such as "Service Center Guides" and "CX Analytics FAQs," emphasizes these metrics as critical for evaluating knowledge-driven processes.

NEW QUESTION # 23
What is the key benefit of embedding OMIPs in a Starter Configuration?
  • A. Provides a standard configuration that supports solution-led implementation of Oracle Fusion Applications.
  • B. Provides a fully customized setup of Oracle Fusion Applications implementations.
  • C. Provides a platform for customers to access third-party Oracle Fusion Applications configurations.
Answer: A
Explanation:
OMIPs (Operational Management Implementation Processes) are predefined processes embedded in Starter Configurations within Oracle Fusion Applications. The key benefit is that they provide a standard configuration that supports solution-led implementation of Oracle Fusion Applications.
Standard Configuration: OMIPs offer a prebuilt, best-practice framework that accelerates deployment by aligning with common business processes.
Solution-Led Implementation: This ensures organizations can quickly adopt Oracle Fusion solutions with minimal customization, reducing time-to-value and implementation complexity.
Option B (Fully Customized): Starter Configurations are not fully customized; they are standardized to provide a starting point, with customization optional.
Option C (Third-Party Access): OMIPs are Oracle-provided, not third-party configurations.
Per Oracle's "Oracle Cloud Applications Readiness" and "Implementation Guides," Starter Configurations with OMIPs are designed to streamline adoption using proven process templates.

NEW QUESTION # 24
How does AI/ML enhance productivity and performance for sales managers and representatives in the Coaching Plan to Performance OMBP in Oracle Fusion Cloud CX Sales Performance?
  • A. AI/ML automates the coaching process, delivering generic training modules to all sales representatives.
  • B. AI/ML focuses on sales forecasting and pipeline management, leaving the coaching aspect unchanged.
  • C. AI/ML analyzes sales representative performance data, identifies areas for improvement, and provides tailored recommendations.
Answer: C
Explanation:
The Coaching Plan to Performance OMBP in Oracle Fusion Cloud CX Sales Performance uses AI/ML to optimize coaching efforts, directly impacting productivity and performance. The most effective approach is analyzing sales representative performance data, identifying areas for improvement, and providing tailored recommendations.
AI/ML assesses individual rep performance (e.g., conversion rates, deal sizes) against benchmarks.
It identifies specific weaknesses (e.g., poor objection handling) and strengths to build upon.
Tailored recommendations (e.g., targeted training or strategy adjustments) ensure coaching is personalized, driving measurable improvements.
Option A (Forecasting Focus): Forecasting and pipeline management are separate functions; coaching requires performance-specific insights.
Option B (Generic Automation): Generic modules lack the personalization needed for effective coaching, reducing impact.
Oracle's "Oracle AI for Fusion Applications" and "CX Sales Performance" documentation emphasize AI/ML's role in delivering individualized coaching insights, aligning with this OMBP's objectives.

NEW QUESTION # 25
What is the primary function of Cost Rollup in Oracle Fusion Cloud SCM?
  • A. To calculate the total cost of a product by aggregating material, labor, and overhead expenses.
  • B. To eliminate the need for cost accounting.
  • C. To ensure material costs remain unchanged over time.
  • D. To track only direct labor expenses, excluding materials.
Answer: A
Explanation:
Cost Rollup in Oracle Fusion Cloud SCM is a critical costing process. Its primary function is to calculate the total cost of a product by aggregating material, labor, and overhead expenses.
Process: Combines direct costs (materials, labor) and indirect costs (overhead) from production data to determine a product's full cost.
Purpose: Provides a comprehensive cost view for pricing, profitability, and financial reporting.
Option A (No Accounting): Enhances, not eliminates, cost accounting.
Option B (Labor Only): Excludes key components like materials and overhead.
Option D (Static Costs): Costs vary; rollup reflects current data.
Oracle Fusion Cloud SCM documentation, such as "Cost Management Guides," confirms this function.

NEW QUESTION # 26
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