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[General] VCE 220-1102 Dumps | 220-1102 Exam Discount

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【General】 VCE 220-1102 Dumps | 220-1102 Exam Discount

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q526-Q531):NEW QUESTION # 526
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?
  • A. Avoid distractions
  • B. Deal appropriately with customer's confidential material .
  • C. Set and meet timelines
  • D. Adhere to user privacy policy
Answer: A
Explanation:
Explanation
The technician's action of setting the phone to silent while troubleshooting the customer's PC is an example of avoiding distractions. By setting the phone to silent, the technician is ensuring that they are able to focus on the task at hand without any distractions that could potentially disrupt their workflow. This is an important practice when handling customer's confidential material, as it ensures that the technician is able to focus on the task and not be distracted by any external sources. Furthermore, it also adheres to user privacy policies, as the technician is not exposing any confidential information to any external sources.

NEW QUESTION # 527
A systems administrator at a small company wants to discretely access user machines and verify patch levels without users noticing. Which of the following remote access technologies should the administrator use?
  • A. RDP
  • B. MSRA
  • C. SSH
  • D. VNC
Answer: C
Explanation:
Detailed Explanation with Core 2 References:SSH allows for remote access to systems securely and discretely, suitable for verifying patch levels and other administrative tasks. This meets Core 2 objectives on using secure remote access tools (Core 2 Objective 4.9).

NEW QUESTION # 528
A technician needs to access a Windows 10 desktop on the network in a SOHO using RDP. Although the connection is unsuccessful, the technician is able to ping the computer successfully. Which of the following is MOST likely preventing the connection?
  • A. The Windows 10 desktop does not have DHCP configured.
  • B. The Windows 10 desktop has Windows 10 Home installed.
  • C. The Windows 10 desktop is connected via Wi-Fi.
  • D. The Windows 10 desktop is hibernating.
Answer: B
Explanation:
Explanation
The Windows 10 desktop has Windows 10 Home installed, which does not support RDP (Remote Desktop Protocol) as a host. Only Windows 10 Pro, Enterprise, and Education editions can act as RDP hosts and allow remote access to their desktops1. The Windows 10 desktop does not have DHCP configured, is connected via Wi-Fi, or is hibernating are not likely to prevent the RDP connection if the technician is able to ping the computer successfully.

NEW QUESTION # 529
A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following should the technician do NEXT?
  • A. Delete the sensitive information before the computer leaves the building.
  • B. Check corporate polices for guidance.
  • C. Remove the HDD and then send the computer for repair.
  • D. Get authorization from the manager.
Answer: D
Explanation:
The next step that the technician should do before taking the computer off site for repair is to get authorization from the manager. Getting authorization from the manager is important because it ensures that the technician has permission and approval to remove the computer from the premises and perform the repair work off site. Getting authorization from the manager can also help document and communicate the reason and duration of the repair and avoid any misunderstanding or conflict with the user or the organization. Removing the HDD and then sending the computer for repair may not be feasible or necessary if the issue is not related to the HDD or if the HDD contains essential data or software for the repair. Checking corporate policies for guidance may be a good step but it does not replace getting authorization from the manager who is responsible for the computer and its data. Deleting the sensitive information before the computer leaves the building may not be possible or advisable if the issue prevents access to the data or if the data is needed for troubleshooting or recovery purposes. Reference: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 5.1

NEW QUESTION # 530
A technician receives a help desk ticket from a user who is unable to update a phone. The technician investigates the issue and notices the following error message: Insufficient storage space While analyzing the phone, the technician does not discover any third-party' applications or photos. Which of the following is the best way to resolve the issue?
  • A. Upgrade the onboard storage
  • B. Exchange the device for a newer one.
  • C. Allocate more space by removing factory applications
  • D. Move factory applications to external memory.
Answer: D
Explanation:
The best way to resolve the issue is to move factory applications to external memory. This will free up some space on the phone's internal storage, which is required for updating the phone. To do this, you can follow these steps1:
* Insert a microSD card into your phone if you don't have one already.
* Go to Settings > Apps and tap on the app you want to move.
* Tap on Storage and then on Change.
* Select the SD card option and tap on Move.
You may need to repeat this process for multiple apps until you have enough space to update your phone.
Alternatively, you can also clear the cache and data of some apps, or uninstall the apps that you don't use frequently. You can find more information on how to fix insufficient storage error on your phone in these articles234. I hope this helps.

NEW QUESTION # 531
......
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