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[Hardware] Arch-302 Well Prep - Arch-302 New Dumps Pdf

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【Hardware】 Arch-302 Well Prep - Arch-302 New Dumps Pdf

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Salesforce Certified B2C Solution Architect Sample Questions (Q74-Q79):NEW QUESTION # 74
A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.
What is an example artifact that can be used to ensure the company understands the systems involved in the solution'
  • A. Reference architecture
  • B. Product backlog
  • C. Storefront wireframes
  • D. Journey map
Answer: A
Explanation:
This answer is correct because a reference architecture is an example artifact that can be used to ensure the company understands the systems involved in the solution. A reference architecture provides a high-level overview of the components, integrations, and interactions of the solution, which can help the company visualize how the solution will work and what systems are required. References: https://architect.salesforce.
com/diagrams/framework/reference-architecture

NEW QUESTION # 75
A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company?
Choose 2 answers
  • A. Third-party application or AppExchange tool
  • B. Customer 360 Data Manager
  • C. Duplicate Matching Rules
  • D. Lightning Data Services
Answer: B,C
Explanation:
* Option A is correct because Customer 360 Data Manager can be used to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Customer 360 Data Manager is a tool that enables data integration and identity resolution across multiple Salesforce clouds and external systems. It can match and merge duplicate contacts based on various criteria and create a single source of truth for customer data.
* Option C is correct because Duplicate Matching Rules can be used to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Duplicate Matching Rules are rules that define how Salesforce identifies duplicate records based on standard or custom fields. They can prevent users from creating or updating duplicate contacts based on various criteria and actions.
* Option B is incorrect because Third-party application or AppExchange tool is not an option that the Solution Architect can use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Third-party application or AppExchange tool is not a specific or native solution for this problem, but rather a general or external solution that may or may not work depending on the features and compatibility of the application or tool.
* Option D is incorrect because Lightning Data Services is not an option that the Solution Architect can use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company. Lightning Data Services is a tool that enables developers to access, cache, and modify data in Lightning web components without using Apex code. It does not have any functionality to prevent or resolve duplicate contacts.
References:
* [Get Started with B2C Solution Architect Cert Prep - Trailhead]
* [Certification - B2C Solution Architect - Trailhead]
* B2C Solution Architect Certification Guide | Salesforce Ben

NEW QUESTION # 76
A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?
  • A. Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.
  • B. Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.
  • C. Implement Aloha template for students to access email with Salesforce Authenticator app.
  • D. Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.
Answer: D
Explanation:
* A is correct because implementing Social Sign On with OpenID Connect and Google Workspace as Auth Provider is a simple and secure way to allow existing students to log in to Experience Cloud using their Google Workspace credentials1. This also eliminates the need for creating and managing separate user accounts in Experience Cloud.
* B is incorrect because implementing Active Directory and Salesforce Identity for SAML delegated Single Sign On would require the university to set up and maintain a SAML identity provider and configure it with Salesforce Identity. This would be more complex and costly than using Social Sign On with Google Workspace2.
* C is incorrect because implementing Aloha template for students to access email with Salesforce Authenticator app would not meet the requirement of using the existing Google Workspace email addresses. Aloha template is a pre-built template for Experience Cloud that provides email functionality, but it does not integrate with Google Workspace3. Salesforce Authenticator app is a mobile app that provides two-factor authentication, but it does not integrate with Google Workspace either.
* D is incorrect because implementing OAuth 2.0 authentication protocol with Google Workspace as Service Provider would not meet the requirement of using the easiest path for existing students to log in. OAuth 2.0 is a protocol that allows users to authorize third-party applications to access their data, but it does not provide authentication or single sign on functionality.
References:
* 1: https://help.salesforce.com/s/ar ... der_openid_connect.
htm&type=5
* 2: https://help.salesforce.com/s/ar ... saml.htm&type=5
* 3: https://help.salesforce.com/s/ar ... loha.htm&type=5
* : https://help.salesforce.com/s/ar ... _app.htm&type=5
* : https://help.salesforce.com/s/ar ... flow.htm&type=5

NEW QUESTION # 77
A financial services firm with many high net-worth individuals Is about to implement Service Cloud, Marketing Cloud, and Salesforce Platform. Given the nature of the individuals, they are often required to adhere to financial regulations and civil procedures in regards to their data. This often requires restricting their data processing.
Given that requirement, what are three considerations the financial services firm should be aware of when limiting data processing across these clouds?
Choose 3 answers
  • A. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact
  • B. Consider deleting all of the customer data in order to adhere to the requirements.
  • C. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative.
  • D. Export relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data.
  • E. Restricting data within Service Cloud requires contacting a Service Cloud account representative.
Answer: A,C,D
Explanation:
These are three considerations that the financial services firm should be aware of when limiting data processing across these clouds. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact, as deleting a restricted contact will result in an error message. Exporting relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data is a best practice for complying with data requests or regulations. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative, as this feature is not available in the user interface.

NEW QUESTION # 78
Which two considerations should the Solution Architect keep in mind while designing the solution for OOBO?
Choose 2 answers
  • A. The Service Agent cannot order on behalf of the customer if the customer is offline.
  • B. Middleware, like Mulesoft, must be used to ensure the security and uptime of the integration between B2C Commerce and Service Cloud.
  • C. The OOBO shopping experience requires that Salesforce service agent users authenticate against the B2C Commerce environment before creating the shopping session.
  • D. Every REST call between B2C Commerce and Service Cloud counts towards API governor limits.
Answer: C,D
Explanation:
The REST calls between B2C Commerce and Service Cloud are subject to API governor limits, which can affect the performance and availability of the integration. The service agent users need to have B2C Commerce permissions and access keys to log in and place orders on behalf of registered storefront shoppers.

NEW QUESTION # 79
......
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