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[General] C-TS470-2412 New Practice Materials - Exam C-TS470-2412 Dumps

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【General】 C-TS470-2412 New Practice Materials - Exam C-TS470-2412 Dumps

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SAP C-TS470-2412 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.
Topic 2
  • Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.
Topic 3
  • Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.
Topic 4
  • Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q70-Q75):NEW QUESTION # 70
How do you create billing document requests (BDRs) for service contracts?
  • A. Generate BDRs via Manage Billing Document Requests
  • B. Generate BDRs via report
  • C. Create BDRs as follow-up documents
  • D. Create BDRs in the Create Billing Document Requests app
Answer: C
Explanation:
In SAP S/4HANA Cloud Private Edition, Service, billing document requests (BDRs) are intermediate documents used to prepare billing data from service transactions (e.g., service contracts, service orders) before generating final billing documents like invoices. For service contracts (scope item 3MO - Service Contract Management), BDRs are created as part of the billing process to handle periodic or value-based billing. Let's evaluate each option based on the standard process:
* A. Generate BDRs via report: While reports (e.g., custom ABAP reports or transaction VF04 for billing due list in on-premise systems) can be used to trigger billing in some scenarios, this is not the standard method for service contracts in SAP S/4HANA Cloud Private Edition. The service contract billing process relies on automated or app-based mechanisms rather than standalone reports. No specific standard report is documented for generating BDRs directly from service contracts.
* B. Create BDRs in the Create Billing Document Requests app: There is no standard SAP Fiori app named "Create Billing Document Requests" in SAP S/4HANA Cloud Private Edition. The closest related app is"Create Billing Documents"(Fiori App ID F0796), but this app is used to generate final billing documents (e.g., invoices) from existing BDRs, not to create BDRs themselves. BDR creation happens upstream in the process, not via a dedicated creation app.
* C. Create BDRs as follow-up documents: This is the correct method. In the standard service contract process, BDRs are created automatically asfollow-up documentsfrom the service contract based on the billing plan assigned to the contract items. The billing plan (e.g., periodic or milestone-based) defines when billing events occur, and the system generates BDRs (transaction type typically F2 or a custom type) when the billing date is reached. This process is triggered via the"Release for Billing"action in the"Manage Service Contracts"app (Fiori App ID Fiori App F2178) or through background jobs (e.
g., job template "Service Contract Billing"). Once released, the BDRs are available for further processing into invoices, making this the standard and documented approach.
* D. Generate BDRs via Manage Billing Document Requests: The"Manage Billing Document Requests"app (Fiori App ID F2179) is used to monitor, edit, and release existing BDRs for billing, not to generate them initially. This app allows users to review and correct BDRs before they are converted into final billing documents, but the creation of BDRs happens earlier in the process as follow-ups from the service contract, not within this app.
The creation of BDRs as follow-up documents aligns with SAP's service contract billing workflow, where the billing plan drives the generation of BDRs automatically or semi-automatically upon release. This process is tightly integrated with the service contract's configuration (e.g., billing plan type, item category settings) and ensures accurate billing for recurring or value/quantity-based services.
Extract from SAP Documentation: "Billing document requests (BDRs) for service contracts are created as follow-up documents based on the billing plan, triggered by the release action in theManage Service Contracts app or via scheduled billing jobs." (SAP Help Portal,Service Contract Management - Billing Process, SAP S
/4HANA Cloud Private Edition).

NEW QUESTION # 71
Which of the following is the correct sequence when creating a hierarchical structure in organizational management?
  • A. Organizational unit # Position # Holder # User
  • B. Position # Holder # User # Organizational unit
  • C. Position # User # Organizational unit # Holder
  • D. Organizational unit # Holder # User # Position
Answer: A
Explanation:
In SAP S/4HANA Organizational Management (integrated with HCM or service structures):
* Organizational unit # Position # Holder # User: The sequence starts with defining an organizational unit (e.g., department), then positions within it (e.g., service technician), followed by assigning holders (employees) to positions, and finally linking users (system logins) to holders. This hierarchy is built using transaction PPOME or similar tools.
* Other sequences disrupt the logical top-down structure required for organizational management.This aligns with SAP's standard organizational setup process."Create organizational units, then positions, assign holders, and link users in that order for a hierarchical structure." (SAP Help Portal, Organizational Management).

NEW QUESTION # 72
Which types of service contract items are supported? Note: There are 3 correct answers to this question.
  • A. Price adaptation
  • B. Price agreement
  • C. Ad hoc billing
  • D. Value / quantity
  • E. Target / quantity
Answer: B,D,E
Explanation:
SAP S/4HANA Cloud Private Edition, Service supports various service contract item types in scope item
3MO (Service Contract Management):
* Target / quantity: Items based on a target quantity (e.g., number of service events), commonly used in recurring services.
* Value / quantity: Items defined by a monetary value or quantity, allowing flexible billing based on usage or fixed amounts.
* Price agreement: Items with predefined pricing conditions, ensuring consistent billing terms over the contract duration.
* Price adaptation: Not a standard contract item type; price changes are managed via conditions, not as a distinct item type.
* Ad hoc billing: Refers to a billing method, not a contract item type.These types support flexible contract management in SAP S/4HANA Service."Service contracts support target/quantity, value
/quantity, and price agreement items for flexible service offerings." (SAP Help Portal, Service Contract Management).

NEW QUESTION # 73
Which type of objects can you maintain in the object list assigned to a contract item? Note: There are 3 correct answers to this question.
  • A. Document
  • B. Equipment bill of material
  • C. Functional location
  • D. Equipment
  • E. Product
Answer: C,D,E

NEW QUESTION # 74
In a maintenance plan, what is used to determine the items in a call object?
  • A. A bill of material
  • B. A service order template
  • C. A product proposal
  • D. A product bundle
Answer: A
Explanation:
In a maintenance plan, acall object(e.g., a service order) is generated based on scheduling. Theitemsin this call object-such as spare parts or services-are determined by abill of material (BOM)(Option D).
A BOM with usage type "4" (Plant Maintenance) or "S" (S4 Service) defines the components (materials or services) required for the maintenance task. When the maintenance plan triggers a call, the system references the BOM assigned to the technical object (e.g., equipment or functional location) or task list to populate the call object's items.
* Product bundle (A):Used for grouping products, not for maintenance plan items.
* Service order template (B)efines a structure for service orders but is not linked to maintenance plan scheduling.
* Product proposal (C):Suggests items based on rules, not a source for call object items.
"The items in a call object generated by a maintenance plan are determined by the bill of material assigned to the technical object or task list, specifying required components."

NEW QUESTION # 75
......
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