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[General] EXIN CITM Questions - Reduce your Chances of Failure in Exam

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【General】 EXIN CITM Questions - Reduce your Chances of Failure in Exam

Posted at yesterday 14:38      View：6 | Replies：1        Print      Only Author   [Copy Link] 1#
As practice makes perfect, we offer three different formats of CITM exam study material to practice and prepare for the CITM exam. Our EXIN CITM practice test simulates the real EXIN EPI Certified Information Technology Manager (CITM) exam and helps applicants kill exam anxiety. These CITM practice exams provide candidates with an accurate assessment of their readiness for the CITM test.
EXIN CITM Exam Syllabus Topics:
TopicDetails
Topic 1
  • Project Management: This domain is aimed at an IT Project Manager and encompasses planning, executing, and controlling IT projects. It includes managing scope, time, cost, quality, and risks, applying project methodologies, engaging stakeholders, and delivering projects that meet business requirements.
Topic 2
  • Risk Management: This domain evaluates the capabilities of an IT Risk Manager and involves identifying, assessing, and mitigating IT-related risks. It addresses developing risk frameworks, compliance management, and proactive measures to safeguard IT assets and operations.
Topic 3
  • Service Management: This domain targets a Service Delivery Manager and focuses on managing IT services to ensure consistent and efficient delivery. It includes establishing service level agreements (SLAs), incident and problem management, continuous service improvement, and aligning IT services with business demands.
Topic 4
  • IT Strategy: This section of the exam measures the skills of an IT Strategy Manager and covers the development and alignment of IT strategy with business objectives. It emphasizes creating strategic plans to support organizational goals, understanding emerging technologies, and ensuring that IT investments contribute to competitive advantage and operational efficiency.
Topic 5
  • Vendor Selection
  • Management: This section measures the expertise of a Vendor Manager and covers the process of selecting and managing third-party providers. It addresses evaluating vendor capabilities, negotiating contracts, monitoring performance, and maintaining productive relationships to ensure service quality and value.

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EXIN EPI Certified Information Technology Manager Sample Questions (Q14-Q19):NEW QUESTION # 14
The Service Level Agreement (SLA) mentions a section 'estimated system response times'. What is not a key factor for a successful delivery?
  • A. The technical specifications of the IT infrastructure
  • B. The skills and knowledge of staff working at the IT service provider organization
  • C. The technical specifications of the system
  • D. The price for the IT service
Answer: D
Explanation:
AnSLA's section onestimated system response timesfocuses on ensuring the system meets performance expectations. Key factors for successful delivery include:
* Technical specifications of the system (A)efines the system's capabilities (e.g., processing power, architecture) critical for response times.
* Skills and knowledge of staff (C):Ensures the IT team can manage and optimize the system for performance.
* Technical specifications of the IT infrastructure (D):Includes network, servers, and storage, which directly impact response times.
Price for the IT service (B)is not a direct factor in achieving system response times, as it relates to cost negotiation rather than technical performance. While budget may influence resource allocation, it's not a key factor in delivering the SLA's performance metrics.
Reference:EPI CITM study guide, under Service Management, likely covers ITIL's service level management, emphasizing factors affecting SLA performance metrics like response times. Refer to sections on SLA components or service delivery.

NEW QUESTION # 15
The IT service catalog is being reviewed. Which of the below is not considered a criterion for review?
  • A. Are there any changes in the IT service provider organization?
  • B. Are any of the existing services up for retiring within the foreseeable future?
  • C. Are there any new laws, codes, and/or regulations which might impact the current service offerings?
  • D. Are the service offerings still relevant and appropriate?
Answer: A
Explanation:
Reviewing anIT service catalog, as perITILservice asset and configuration management, focuses on ensuring services align with business needs and compliance requirements. Key criteria include:
* Retiring services (A):Assessing whether services are outdated or no longer needed is critical.
* New laws, codes, or regulations (B):Compliance with legal or regulatory changes is essential to avoid penalties.
* Service relevance and appropriateness (D):Ensures services meet current business objectives and user needs.
Changes in the IT service provider organization (C), such as internal restructuring or staffing changes, are not typically a direct criterion for service catalog review, as the catalog focuses on services offered, not the provider's internal operations.
Reference:EPI CITM study guide, under Service Management, likely references ITIL's service catalog management, detailing review criteria. Check sections on service portfolio or catalog management.

NEW QUESTION # 16
Senior management is concerned fraudulent activities may take place during large financial transactions. To reduce the risk of fraud, it expects the proper controls to be in place. Which security principle is in need of the highest attention?
  • A. Reliability
  • B. Integrity
  • C. Availability
  • D. Confidentiality
Answer: B
Explanation:
To reduce the risk of fraud in large financial transactions, the security principle ofintegrity(C) requires the highest attention.Integrity, as perISO/IEC 27001's CIA triad (Confidentiality, Integrity, Availability), ensures that data is accurate, complete, and unaltered. Fraud often involves manipulating transaction data, so controls like data validation, checksums, or audit trails are critical to maintain integrity and prevent unauthorized changes.
* Confidentiality (A)rotects data from unauthorized access, less directly related to fraud prevention.
* Availability (B):Ensures system access, not the primary concern for fraud.
* Reliability (D):Not a standard CIA triad principle; may relate to system performance but not fraud.
Reference:EPI CITM study guide, under Information Security Management, likely references the CIA triad, emphasizing integrity for fraud prevention. Check sections on security principles or fraud controls.

NEW QUESTION # 17
Little to no budget is available for hiring new staff for the IT service desk. What is the ideal method of sourcing knowing that little time is available?
  • A. Word of mouth
  • B. Internet job board
  • C. Recruitment agency
  • D. Internal IT staff based on a SWOT analysis
Answer: B
Explanation:
Given the constraints oflittle to no budgetandlimited time,internet job boardsare the ideal sourcing method. They are cost-effective (often free or low-cost), allow quick posting of job openings, and reach a wide pool of candidates, enabling rapid hiring.
Word of mouth (A) is informal and may not yield qualified candidates quickly. Internal IT staff based on SWOT analysis (B) is not a standard recruitment method and takes time to analyze. Recruitment agencies (D) are expensive and slower due to their processes, making them unsuitable for low-budget, urgent hiring.
Reference:EPI CITM study guide, under IT Organization, likely discusses recruitment strategies for IT staff, emphasizing cost-effective methods like job boards. Check sections on human resource management or staffing.

NEW QUESTION # 18
The project brief/project charter is created. Which of the following is not part of it?
  • A. High-level risk
  • B. Quality expectations
  • C. Detailed planning
  • D. Summary budget
Answer: C
Explanation:
Theproject charter(or project brief) is a high-level document created during theinitiation phaseof a project, as defined byPMBOK(Project Management Body of Knowledge). It outlines the project's purpose, objectives, scope, and key elements but does not includedetailed planning(A), which occurs during the planning phase after the charter is approved. The charter typically includes:
* High-level risks (B):Identifies major risks to provide early awareness.
* Summary budget (C)rovides an initial cost estimate for approval.
* Quality expectations (D)efines high-level quality requirements or standards.
Detailed planning, such as creating a detailed Work Breakdown Structure (WBS) or schedule, is part of the project management plan developed later, not the charter.
Reference:EPI CITM study guide, under Project Management, likely references PMBOK's project initiation processes, detailing the components of a project charter. Refer to sections on project initiation or project charter development.

NEW QUESTION # 19
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Posted at yesterday 16:49        Only Author  2#
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