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P.S. Free & New ITIL-4-Foundation dumps are available on Google Drive shared by DumpsValid: https://drive.google.com/open?id=19FiliV3RABCdXOFEAggnjXbXrEobf8Am
This format is for candidates who do not have the time or energy to use a computer or laptop for preparation. The ITIL-4-Foundation PDF file includes real ITIL-4-Foundation questions, and they can be easily printed and studied at any time. DumpsValid regularly updates its PDF file to ensure that its readers have access to the updated questions.
ITIL 4 Foundation Exam is a multiple-choice exam consisting of 40 questions, and candidates have 60 minutes to complete the exam. The passing score for the exam is 65%, which means that candidates must correctly answer at least 26 out of the 40 questions to pass the exam. ITIL-4-Foundation Exam is available in multiple languages and can be taken online or in person at an accredited testing center.
ITIL-4-Foundation Certification Training Dumps Give You Latest Exam QuestionsThe result of your exam is directly related with the ITIL-4-Foundation learning materials you choose. So our company is of particular concern to your exam review. Getting the ITIL-4-Foundation certificate of the exam is just a start. Our ITIL-4-Foundation practice materials may bring far-reaching influence for you. Any demands about this kind of exam of you can be satisfied by our ITIL-4-Foundation training quiz. So our ITIL-4-Foundation practice materials are of positive interest to your future. Such a small investment but a huge success, why are you still hesitating?
ITIL 4 Foundation certification is ideal for IT professionals who want to enhance their knowledge of IT service management and improve their career prospects. ITIL 4 Foundation Exam certification is also suitable for individuals who are interested in pursuing a career in IT service management. ITIL 4 Foundation Exam certification is recognized globally and is highly valued by employers as it demonstrates a candidate's commitment to excellence in IT service management.
ITIL 4 Foundation Exam Sample Questions (Q67-Q72):NEW QUESTION # 67
What is the definition of "service management"?
- A. A set of specialized organizational capabilities for enabling value for customers in the form of services.
- B. Join activities performed by a service provider and a service consumer to ensure continual value co- creation
- C. A result for a stakeholder enabled by one or more outputs
- D. A formal description of one or more services, designed to address the needs of a target consumer group
Answer: A
Explanation:
Service management is a set of specialized organizational capabilities for enabling value for customers in the form of services. These capabilities include tangible things like capital, people, and equipment, and can also include intangible things like knowledge, management and skills. These capabilities can also include intangible things, like knowledge, management, and skills.
https://www.bmc.com/blogs/itil-k ... %20management%20is%
20a%20set,like%20knowledge%2C%20management%20and%20skills.
NEW QUESTION # 68
Which practice has a purpose that includes managing authentication and non-repudation?
- A. Information security management
- B. Service Configuration management
- C. IT Asset Management
- D. Change enablement
Answer: A
Explanation:
Explanation
Nonrepudiation provides an assurance that the sender of data is provided with proof of delivery and the recipient is provided with proof of the sender's identity, so neither can later deny having processed the data.
Further, this concept can apply to any activity, not just the sending and receiving of data; in a more general sense, it is a mechanism to prove that an activity was performed and by whom. Nonrepudiation is typically comprised of authentication, auditing/logging, and cryptography services.
https://www.sciencedirect.com/to ... ence/nonrepudiation
NEW QUESTION # 69
Which helps to streamline the fulfilment of service requests?
- A. Understanding which service requests can be accomplished with limited approvals
- B. Separating requests relating to service failures from the degradation of services
- C. Eliminating service requests which have complex workflows
- D. Creating new workflows for every service request
Answer: A
NEW QUESTION # 70
Which of the four dimensions include, the knowledge bases needed to deliver and manage services?
- A. Partners and suppliers
- B. Value streams and processes
- C. Organizations and people
- D. Information and technology
Answer: D
Explanation:
Explanation
This includes the information and technology needed to deliver services (servers, storage, networks, databases, etc.) as well as the information and technology needed to manage those services (ITSM tools, knowledge bases, configuration information, etc.).
https://www.sysaid.com/blog/entr ... o-know-about-itil-4
NEW QUESTION # 71
Which statement about managing incidents is CORRECT?
- A. Low impact incidents should be resolved efficiently so the resource required is reduced
- B. Incidents with the lowest impact should be resolved first
- C. Low impact incidents should be resolved efficiently, making logging unnecessary
- D. The 'incident management' practice should use a single process regardless of the impact of the incident
Answer: A
NEW QUESTION # 72
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