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[General] 100% Pass Quiz Peoplecert - Professional Exam ITIL-4-DITS Book

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【General】 100% Pass Quiz Peoplecert - Professional Exam ITIL-4-DITS Book

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The ITIL 4 Leader: Digital & IT Strategy certification exam is an excellent way for IT professionals to demonstrate their proficiency in digital and IT strategy. ITIL 4 Leader: Digital & IT Strategy Exam certification is highly respected in the IT industry and can help professionals advance their career prospects. By passing this certification exam, IT professionals can gain the necessary skills and knowledge to develop and implement a digital and IT strategy that aligns with the business objectives and goals.
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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q61-Q66):NEW QUESTION # 61
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization's strategy focus on?
  • A. Ecosystem disruption supported by operational excellence
  • B. Market relevance supported by ecosystem disruption
  • C. Customer and market relevance supported by operational excellence
  • D. Operational excellence supported by customer and market relevance
Answer: C
Explanation:
Customer and market relevance is about understanding and meeting the needs and expectations of customers and markets, especially in a dynamic and competitive environment. Operational excellence is about delivering services efficiently and effectively, with high quality and reliability. An innovative social media platform can help improve engagement with young consumers by enhancing customer and market relevance, while operational excellence can support the delivery of the platform and its services. Reference: ITIL 4 Leader: Digital and IT Strategy, page 15-16

NEW QUESTION # 62
Which describes business strategy?
  • A. A means of defining and communicating how an organization intends to achieve its goals
  • B. A model to define how the organization will be run
  • C. A description of how the organization should be configured to provide value to customers
  • D. A way to stay relevant to customer needs or market dynamics as they change
Answer: A

NEW QUESTION # 63
Which describes digital technology?
  • A. An organization that is enabled to do business significantly differently
  • B. A combination of information technology and operational technology
  • C. The application of technology for detecting changes in physical devices
  • D. The internal IT team of a service provider organization
Answer: B

NEW QUESTION # 64
Which statement about metrics is CORRECT?
  • A. Leading metrics ate difficult to measure, but easy to Influence
  • B. Legging metrics report what has been achieved
  • C. Lagging metrics predict what a is likely to happen in the future
  • D. Lagging metrics are easy to measure and to influence
Answer: B
Explanation:
Lagging metrics report what has been achieved by measuring the outcomes or results of past actions or activities. They are easy to measure but difficult to influence. They are useful for evaluating performance and validating hypotheses. Leading metrics predict what is likely to happen in the future by measuring the inputs or drivers of future outcomes or results. They are difficult to measure but easy to influence. They are useful for forecasting and influencing performance. Reference: ITIL 4 Leader: Digital and IT Strategy, page 83-84

NEW QUESTION # 65
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?
  • A. Giving employees time for training and development
  • B. Establishing a mantel intelligence culture
  • C. Encouraging digital technology opportunities
  • D. Working with workflow and talent management
Answer: C

NEW QUESTION # 66
......
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