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[General] New NP-Con-101 Test Experience | Exam NP-Con-101 Introduction

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【General】 New NP-Con-101 Test Experience | Exam NP-Con-101 Introduction

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q196-Q201):NEW QUESTION # 196
A nonprofit wants to manage a new program In Salesforce.
What should the consultant recommend as the first step before embarking on a new implementation project?
  • A. Audit existing standard and custom objects and fields.
  • B. Set up an implementation timeline and delivery plan.
  • C. Identify the challenges the nonprofit is currently experiencing.
  • D. Review data in a .csv file and begin mapping to existing fields.
Answer: C
Explanation:
Before embarking on a new implementation project, it is crucial to first identify the challenges the nonprofit is currently experiencing. This ensures that the new solution will address the specific needs and pain points of the organization. Understanding these challenges will guide the implementation strategy and help in configuring Salesforce to meet the nonprofit's goals effectively.
Steps:
Conduct stakeholder interviews to gather information on current processes and challenges.
Analyze the data collected to identify common themes and pain points.
Document the identified challenges and prioritize them based on their impact on the organization's mission and operations.
Use these insights to define the scope and objectives of the new implementation project.
NGO Ebook CRM For Good: Emphasizes the importance of understanding current challenges before starting new projects.
Nonprofit Cloud Implementation Guide: Provides best practices for identifying and documenting challenges to inform implementation strategy.

NEW QUESTION # 197
A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.
What are two considerations the nonprofit should take into account before making the switch?
Choose 2 answers
  • A. An ETL tool is required to revert to Legacy Recurring Donations.
  • B. All existing integrations should be reviewed for compatibility.
  • C. Reverting to Legacy Recurring Donations is unsupported.
  • D. Enhanced Recurring Donations introduces a new custom object.
Answer: B,C
Explanation:
Before converting from Legacy Recurring Donations to Enhanced Recurring Donations, nonprofits should consider several factors to ensure a smooth transition. Enhanced Recurring Donations offer improved functionality but may introduce compatibility issues with existing integrations. Additionally, once the switch is made, reverting to Legacy Recurring Donations is not supported, which means careful planning and testing are essential.
Steps:
Review all existing integrations to ensure compatibility with Enhanced Recurring Donations.
Conduct thorough testing in a sandbox environment to identify any potential issues.
Inform stakeholders that reverting to Legacy Recurring Donations is not supported once the switch is made.
Plan for a phased rollout and provide training to users on the new features and processes.
CertGod Nonprofit Cloud Consultant Guide: Discusses considerations and steps for transitioning to Enhanced Recurring Donations.
Salesforce Nonprofit Success Pack (NPSP) Documentation: Details the features and limitations of Enhanced Recurring Donations.

NEW QUESTION # 198
A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant an evaluation.
Which tool should the consultant use to provide this assessment?
  • A. Salesforce Optimizer
  • B. NPSP Health Check
  • C. Shield Platform Encryption
  • D. Salesforce Health Check
Answer: D
Explanation:
To ensure full compliance with Salesforce best practices for data security, the consultant should use Salesforce Health Check. Here's why:
Salesforce Health Check:
This tool provides a comprehensive security assessment of your Salesforce org by measuring its settings against the Salesforce recommended baseline.
It evaluates critical security settings such as password policies, session settings, and other security configurations.
Health Check provides a score and recommendations to improve the overall security posture of the org, making it a crucial tool for maintaining data security compliance.
Salesforce Health Check Documentation
Salesforce Security Best Practices Guide

NEW QUESTION # 199
A case manager wants to assign a group of services to a client.
What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
  • A. A Program with Goals
  • B. A Program with Goals and Action Item Templates
  • C. A Program with Action Item Templates
  • D. A new Case Plan
Answer: B
Explanation:
To ensure a case manager can assign a group of services to a client using the Case Plan Wizard, the following configuration is required:
Program with Goals and Action Item Templates:
A program in Salesforce should be configured with defined goals and action item templates.
Goals represent the objectives for the client, and action item templates provide the specific tasks or services that need to be delivered.
Steps to Configure:
Navigate to the Program Management Module in Salesforce.
Create or update the program to include the relevant goals that outline the objectives for the clients.
Define action item templates that detail the services or tasks that will help achieve these goals.
Using the Case Plan Wizard:
The Case Plan Wizard utilizes these predefined goals and action item templates to create a structured case plan for the client.
The case manager can select the appropriate goals and action items from the templates during the case plan creation process.
By having a program with goals and action item templates configured, the nonprofit ensures that case managers can efficiently assign and manage services for their clients.
Salesforce Help: Program Management Module
Nonprofit Success Pack (NPSP) Documentation: Configuring Goals and Action Items

NEW QUESTION # 200
A nonprofit is embarking on an organization implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users.
Which component is a key process of the Lean Governance Framework?
  • A. End user management
  • B. Executive buy-m
  • C. Software Development Lifecycle
  • D. Power user feedback
Answer: C
Explanation:
A key process of the Lean Governance Framework recommended for ensuring compliance, assessing risk, and rolling out a successful implementation is the Software Development Lifecycle (SDLC).
Software Development Lifecycle (SDLC):
SDLC is a framework that defines the processes and stages involved in software development from initial planning through to deployment and maintenance.
Implementing SDLC as part of Lean Governance ensures that all software changes are thoroughly planned, tested, and reviewed, reducing the risk of errors and ensuring compliance with organizational standards.
Components of SDLC in Lean Governance:
Planning: Defining project goals, scope, and requirements.
Design: Creating design specifications and architecture.
Development: Actual coding and development of software.
Testing: Rigorous testing to ensure software meets all requirements and is free of defects.
Deployment: Releasing the software to users.
Maintenance: Ongoing support and updates.

NEW QUESTION # 201
......
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