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[General] 100% BA-201 Correct Answers | Latest BA-201 Mock Exam

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【General】 100% BA-201 Correct Answers | Latest BA-201 Mock Exam

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Salesforce Certified Business Analyst Sample Questions (Q63-Q68):NEW QUESTION # 63
The business analyst (0A) at Universal Containers has met with stakeholders and is using the waterfall methodology to capture requirements for Sales Cloud enhancements for a future product release.
What is the next step for the BA to take before build can begin?
  • A. Schedule sprint planning meetings.
  • B. Define the minimal viable product.
  • C. Get approval and signoff on the requirements.
Answer: C
Explanation:
This answer states that getting approval and signoff on the requirements is the next step for the BA to take before build can begin. Approval and signoff on the requirements means that the stakeholders agree that the requirements are accurate, complete, and feasible, and that they authorize the development team to start building the solution. Approval and signoff on the requirements helps to avoid scope creep, rework, and miscommunication. References: https://trailhead.salesforce.com ... alesforce-business- analyst-certification-prep/prepare-for-the-salesforce-business-analyst-certification-exam

NEW QUESTION # 64
The data science team at Universal Containers (UC) has been asked to analyze the sales team's data within Salesforce. Early in their research, the data science team discovered concerns about data quality. UC has brought in a business analyst (BA) to help address the concern.
What should the BA focus on doing first during the initial discovery phase?
  • A. Meet with the executive leadership team to accurately understand the business need.
  • B. Understand and document the data quality issues reported by the data science team.
  • C. Shadow the sales team to observe process for entering data into Accounts and Opportunities.
Answer: B
Explanation:
The first step that the business analyst should take during the initial discovery phase is to understand and document the data quality issues reported by the data science team. Data quality issues are problems or errors that affect the accuracy, completeness, consistency, timeliness, or validity of data in a system or database.
Data quality issues can negatively affect the analysis, reporting, decision making, or performance of a system or solution. The business analyst should understand and document the data quality issues reported by the data science team by asking questions, reviewing data samples, identifying root causes, and measuring impacts.
Understanding and documenting the data quality issues helps to define and prioritize the business problem or need, as well as propose and evaluate potential solutions. References: https://trailhead.salesforce.com/content
/learn/modules/salesforce-business-analyst-certification-prep/customer-discovery

NEW QUESTION # 65
Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site.
What did the business analyst overlook before recommending that the release go live?
  • A. The UAT should have been performed with both peak load and average load simulation.
  • B. The UAT should have been performed by customers who are familiar with the products.
  • C. The AT should have been performed with enough time to resolve bugs in the new feature,
Answer: A

NEW QUESTION # 66
Universal Containers is beginning a Commerce Cloud project with a new client. The business analyst (BA) wants to leverage customercentric discovery to ensure a successful project outcome.
How can the BA put this into action before the first requirements workshop?
  • A. Navigate the client's online purchasing process.
  • B. Research the background of the client's Salesforce team.
  • C. Develop preliminary technical specifications.
Answer: A
Explanation:
Customer-centric discovery aims to understand the client's current processes and pain points from the customer's perspective:
Experience Perspective: By navigating the online purchasing process, the BA gains firsthand insight into the client's existing customer journey, a fundamental step in Salesforce Commerce Cloud projects to identify gaps and improvement areas.
Preparation for Workshops: Salesforce Business Analysts are encouraged to come to workshops with contextual understanding of the business processes, aligning directly with project goals.
Focus on Outcomes: Engaging with the client's purchasing process ensures the BA aligns the Commerce Cloud solution with the customer's needs and expectations, critical for a successful implementation.

NEW QUESTION # 67
The sales team at Universal Containers has concerns that the process for distributing new leads is too slow.
The VP of sales has engaged a business analyst (BA) to help map out a process to distribute new leads quickly. The BA sets up a meeting with stakeholders and learns a stakeholder already has a solution in mind.
What should the BA do next?
  • A. Implement the solution now to save time in the planning phase.
  • B. Gather requirements and then note the proposal solution.
  • C. Ask the stakeholder to demo their solution to the project team.
Answer: B

NEW QUESTION # 68
......
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