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[General] Plat-Admn-201 Exam Demo - Reliable Plat-Admn-201 Test Review

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【General】 Plat-Admn-201 Exam Demo - Reliable Plat-Admn-201 Test Review

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Salesforce Certified Platform Administrator Sample Questions (Q19-Q24):NEW QUESTION # 19
In an approval process, which feature allows a user to temporarily assign their approval responsibilities to another user for a predefined time period?
  • A. Approval Rule
  • B. Queue
  • C. Manager
  • D. Delegated Approver
Answer: D
Explanation:
A Delegated Approver is a user designated by an individual or an administrator to act on their behalf when an approval request is received. This is particularly useful for planned absences, such as vacations. While the delegated approver has the power to approve or reject a record, they cannot reassign the request to someone else. This is a temporary manual assignment and is different from a Manager (Option D), who is part of the permanent role hierarchy, or a Queue (Option B), which allows a group of people to share approval tasks. There is no feature called an "Approval Rule" (Option A) that handles temporary user reassignment in this manner.

NEW QUESTION # 20
A salesperson complains that the Log a Call button is missing from the highlights panel of an Opportunity page. What is the reason for this?
  • A. The Log a Call action has not been added to the Salesforce Mobile and Lightning Experience Actions section of the page layout.
  • B. The Log a Call action will appear within the Activity Component as a standard behavior rather than the highlights panel.
  • C. The custom Log a Call permission is missing from the user's profile and assigned permission sets.
  • D. The custom Log a Call permission has been disabled at the org level in Setup.
Answer: A
Explanation:
In the Salesforce Lightning Experience, the buttons and actions that appear in the header (Highlights Panel) of a record are controlled by the Salesforce Mobile and Lightning Experience Actions section of the Page Layout. If a specific action like "Log a Call" is missing, it is usually because it has not been dragged into this specific section in the Page Layout editor. While standard actions sometimes appear in the Activity component (Option A), they are explicitly configured for the header via the Page Layout. There is no specific "Log a Call permission" (Options C and D) that would hide only that button; if a user has permission to create Tasks, they generally have the ability to use the Log a Call feature if it is present on the layout.

NEW QUESTION # 21
A sales manager at DreamHouse Realty wants sales users to have a quick way to view and update the opportunities in their pipeline expected to close in the next 90 days. What should a Platform Administrator do to accomplish this request?
  • A. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
  • B. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
  • C. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
  • D. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
Answer: A
Explanation:
To provide both a "quick view" and a way to "update" records efficiently, a List View combined with the Kanban view is the most effective solution. The Platform Administrator can create a public list view with the filter "Close Date equals NEXT 90 DAYS." By switching this list view to the Kanban display, sales reps can see their deals organized by stage. The Kanban view allows for rapid updates via drag-and-drop, which automatically changes the Stage field, and provides side-panel editing for other key fields. While reports (Option A) and dashboards (Option B) are good for visualization, they are not optimized for the rapid, bulk record updates the manager is requesting. The Kanban view is a native productivity feature designed specifically to streamline pipeline management for sales users.

NEW QUESTION # 22
A group of sales reps can view each other's orders on a report; however, they would like a report to view just their own orders. What should a Platform Administrator do to set up a report for the sales reps? 31
  • A. Filter by Opportunity Owner equals $USER.
  • B. Save the report in a private folder for the user.
  • C. Set Organization Wide Defaults of Order object to Private.
  • D. Set the Opportunity Filter for Primary as True.
Answer: A
Explanation:
In Salesforce reporting, administrators can use relative date and user filters to make a single report template dynamic for every person who views it. By setting the filter to Opportunity Owner (or Order Owner) equals $USER, the report will automatically filter the results to show only those records owned by the individual currently logged in and viewing the report. This is much more efficient than creating separate reports for every rep. While setting the Organization-Wide Defaults to Private (Option C) would restrict general visibility, it does not help if the reps need to be able to see each other's data for other business reasons but simply want a "clean" personal view for daily tasks36. Saving the report in a private folder (Option D) only restricts who can see the report itself, not the data contained within it. Using the $USER variable is the standard way to provide personalized, relevant data views in a shared reporting environment.

NEW QUESTION # 23
A Platform Administrator wants to customize the navigation menu for users in the Salesforce mobile app. The organization has not yet implemented any Lightning apps for mobile use. Which statement about the Mobile Only app navigation is correct?
  • A. Lightning pages and Visualforce pages automatically appear in the Mobile Only navigation menu without requiring tabs to be created first.
  • B. The Mobile Only app automatically includes all standard Salesforce objects in the navigation menu based on user permissions.
  • C. The first four items in the Mobile Only navigation menu appear both in the navigation menu and in the navigation bar at the bottom of the screen.
  • D. The Mobile Only app can be customized to show different navigation menus for different user profiles and permission sets.
Answer: C
Explanation:
The Mobile Only app is the default navigation experience in the Salesforce mobile app when no other Lightning apps have been assigned to a user for mobile use64. In this configuration, the navigation menu is controlled globally via the "Salesforce Navigation" setup page6565. A key behavior of this interface is that the first four items placed in the navigation list become the "persistent" icons that appear in the navigation bar at the bottom of the mobile screen for quick access66. These same items also appear at the top of the "Menu" tab67. Option A is incorrect because pages must have a corresponding Tab created before they can be added to the navigation menu68. Option B is incorrect because the "Mobile Only" navigation is a single global setting for the entire org; if you need different menus for different profiles, you must create and deploy specific Lightning Apps69. Option D is incorrect because standard objects do not appear automatically; the administrator must explicitly add them to the navigation list in Setup70. Understanding this behavior is essential for ensuring mobile users have a streamlined and intuitive interface

NEW QUESTION # 24
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