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[General] Plat-UX-101 Study Materials & Plat-UX-101 Premium VCE File & Plat-UX-101

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【General】 Plat-UX-101 Study Materials & Plat-UX-101 Premium VCE File & Plat-UX-101

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The goal of Plat-UX-101 preparation material is to help applicants prepare for the Salesforce Certified Platform User Experience Designer certification exam by providing them with the Actual Plat-UX-101 Exam Questions they need to pass the exam. This Salesforce Certified Platform User Experience Designer (Plat-UX-101) study material is in the form of practice tests and Plat-UX-101 PDF that thoroughly covers the content of the test.
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Salesforce Certified Platform User Experience Designer Sample Questions (Q103-Q108):NEW QUESTION # 103
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?
  • A. DesignPrinciples
  • B. Pattern Library
  • C. Style Guide
  • D. Salesforce Lightning Design System
Answer: C
Explanation:
A style guide is a document that defines the visual identity and branding of a company, such as the logo, color palette, typography, iconography, imagery, and tone of voice. It helps ensure consistency and coherence across different platforms and channels, and communicates the company's values and personality. When implementing a company's brand on Salesforce, the style guide should be the source of truth for consistency, as it provides the guidelines and rules for applying the brand elements to the user interface. A style guide can also include a pattern library, which is a collection of reusable UI components and design patterns that follow the style guide. A design principle is a statement that expresses the core values and goals of a design process, and guides the decision making and evaluation of a design solution. The Salesforce Lightning Design System (SLDS) is a set of design guidelines and resources for creating consistent and beautiful user experiences on the Salesforce platform. It can be used as a reference and a foundation for customizing the UI according to the company's style guide.Reference:
User Experience Designer Certification Prep: Module 5: Design User Interfaces User Experience Designer Certification Prep: Module 7: Implement User Interfaces What is a Style Guide and Why Every UX Designer Needs One What is a Pattern Library and Why Should You Use One?
The Salesforce Lightning Design System (SLDS) is a comprehensive library of design patterns, components, and guidelines that enable developers and designers to create consistentuser interfaces on the Salesforce platform. It includes a comprehensive library of user interface components, guidelines for design consistency and accessibility, and detailed usage instructions. Using the Salesforce Lightning Design System ensures that all design elements and interactions on Salesforce use the same set of standards and patterns, resulting in a consistent and unified user experience. For more information, see the Salesforce Lightning Design System page (https://www.lightningdesignsystem.com/).

NEW QUESTION # 104
Cloud Kicks (CK) is going to launch a new Salesforce process for itsCustomer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
  • A. User Engagement Dashboard and Report
  • B. Visualforce App
  • C. Salesforce Surveys for user Satisfaction
  • D. Custom Permission Sets
  • E. Chatter polls
Answer: A,C,E
Explanation:
To track and measure the adoption of the new process, CK should use the following Salesforce tools:
User Engagement Dashboard and Report: This tool provides insights into how users are interacting with Salesforce, such as the number of logins, page views, actions, and time spent. It can help CK identify which users are adopting the new process and which ones need more training or support.
Salesforce Surveys for user Satisfaction: This tool allows CK to create and send surveys to its customer service representatives to collect feedback on the new process, such as their satisfaction, challenges, and suggestions. It can help CK measure the impact of the new process on the user experience and satisfaction.
Chatter polls: This tool enables CK to create and post simple polls on Chatter to gather quick opinions or preferences from its customer service representatives. It can help CK engage with its users and get their input on the new process.
1: User Engagement Dashboard and Report
2: Salesforce Surveys for user Satisfaction
3: Chatter polls

NEW QUESTION # 105
When designing a custom component that includes this clickable icon in a Lookup field:
What should be used as the alternative (alt) text?
  • A. Search button
  • B. Image of a search button
  • C. Search
  • D. Image of a magnifying glass
Answer: A
Explanation:
The alternative (alt) text is a short block of text that describes the content and function of an image or other non-text element on a web page. The alt text is read aloud by screen readers and other assistive technologies to provide access to people who cannot see the image.The alt text also helps with search engine optimization and displays on the page if the image fails to load1.
When designing a custom component that includes a clickable icon in a Lookup field, the alt text should be concise, descriptive, and meaningful. The alt text should convey the purpose and action of the icon, rather than its appearance or format. Therefore, the best option for the alt text of the icon is "Search button", as it describes what the icon does and how the user can interact with it. The other options are not suitable for the alt text, as they either include unnecessary words, such as "image of" or "photo of", or omit important information, such as "button". For example, the option "Image of a search button" is redundant, as the screen reader will already announce that the element is an image. The option "Search" is incomplete, as it does not indicate that the element is a button that can be clicked. The option "Image of a magnifying glass" is irrelevant, as it describes the appearance of the icon, rather than its function.

NEW QUESTION # 106
How should a UX designer differentiate between a voice and a tone?
  • A. Voice reflects the frequency and tone is one's pitch
  • B. Voice reflects the character and tone is one's strength
  • C. Voice reflects the personality and tone is the way ones speaks
  • D. Voice reflects the expression and the tone is the way one designs
Answer: C
Explanation:
Voice is the overall personality of the design, while tone is the way that personality is expressed. Voice represents the core characteristics of a design, such as the values, attitude, and emotions it conveys. Tone is how those characteristics are expressed in the design, suchas the language, visuals, and other elements. For example, a design with a friendly voice might be expressed through warm colors, friendly imagery, and casual language. Salesforce has some great resources on voice and tone such as [1] and [2].
[1]https://www.salesforce.com/blog/2017/11/voice-tone-brand-personality.html[2]https://www.salesforce.com/blog/2018/10/voice-tone-brand-personality-ux.html

NEW QUESTION # 107
Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?
  • A. Heuristic Review
  • B. A/BTesting
  • C. Empathy Map
  • D. Full Recorded Interviews
Answer: C
Explanation:
An empathy map is a tool that helps to synthesize what CK knows about the users and share this insight with the rest of the organization. An empathy map is a visual representation of the user's perspective, based on their thoughts, feelings, actions, and needs. It helps to create a shared understanding of the user's goals, pain points, motivations, and emotions. An empathy map can also help to identify gaps in the user research and generate new ideas for design solutions.Reference:
:Creating a Customer Empathy Map Using The 5 Senses
:Why Empathy Is Crucial to Business Success
:Use Empathy Maps to build better software

NEW QUESTION # 108
......
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