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BCS TM3 Exam Syllabus Topics:| Topic | Details | | Topic 1 | - Managing the Team: This section addresses the role of Test Leads in analyzing team needs, identifying required skills, and coordinating efforts using a whole-team approach. Candidates are expected to understand how to align team capabilities with project goals and ensure effective collaboration. The syllabus highlights techniques for team management, resource allocation, and fostering continuous improvement through retrospectives and knowledge sharing to optimize testing performance.
| | Topic 2 | - Managing the Test Activities: This section focuses on the role of Test Managers and how testing is planned, monitored, controlled, and completed across different software development contexts. It covers the overall test process, including defining test plans, tracking progress, and ensuring proper closure. Candidates are expected to understand how testing fits within various lifecycle models, test levels, and types, while engaging stakeholders effectively. The syllabus emphasizes risk-based testing to identify quality risks, assess impacts, and select suitable mitigation activities. It also highlights formulating project-level test strategies, selecting appropriate test approaches, setting measurable objectives, and improving processes through models like IDEAL. Additionally, candidates should be able to evaluate and introduce test tools based on business needs, risks, and return on investment.
| | Topic 3 | - Managing the Product: This section emphasizes understanding and managing the product under test, focusing on controlling and assessing testing activities. It covers test metrics, reporting, and defect management across sequential, Agile, and hybrid environments. Candidates should be able to select and apply appropriate test estimation techniques and establish defect workflows suited to the project context. The syllabus also includes preparing business cases for testing activities that justify costs, benefits, and the value of testing within the overall project.
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BCS ISTQB Certified Tester Advanced Level - Test Management v3.0 Sample Questions (Q50-Q55):NEW QUESTION # 50
Assume that you have calculated the following costs of quality:
Average cost of detection: ?50
Average cost of internal failure: ?50
Average cost of external failure: ?,500
The average costs of detection and internal failure are calculated using the number of defects found prior to release, while the average cost of external failure is calculated using the number of defects found after release.
What is the saving in cost of quality for each defect found in testing?
- A. ?,400
- B. ?,100
- C. ?,600
- D. ?,900
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus explains thecost of quality (CoQ)perspective for testing and distinguishes betweenpre-release costs(e.g., detection/appraisal andinternal failurecosts) andpost-release costs(external failurecosts). When a defect is foundduring testing, you incur detection and internal failure costs; if it escapes to production, you incur the (typically much higher) external failure cost. Thesaving per defect found in testingis calculated as:
External failure # (Detection + Internal failure)=?,500 # (?50 + ?50) = ?,500 # ?00 = ?,900.
This aligns with the syllabus guidance to quantify testing's economic value by comparing avoided external failure costs with the costs of detecting and fixing defects before release (CoQ view).
NEW QUESTION # 51
When reading books and watching recorded videos are used as a way to acquire skills and knowledge, which approach to competence development is typically being used?
- A. Training and education
- B. Peer learning
- C. Training on-the-job
- D. Self-study
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus lists multiple competence development approaches (training/education, coaching/mentoring, on- the-job learning, peer learning, andself-study) and explicitly characterizesself-studyas learning through materials such as books and recorded content. This aligns directly with the scenario of "reading books and watching recorded videos," which isself-study(CTAL-TM v3.0, People Skills - competence development options).
NEW QUESTION # 52
Which of the following is not true regarding applying a model-based approach, e.g., TMMi, for improvements at project level?
- A. The assessment should include test management processes such as test planning and test monitoring and control
- B. The assessment should include test engineering processes such as test design, test implementation and test execution
- C. The assessment should include areas such as test policy and test organisation
- D. Practices at organisational level should be tailored appropriate to the project's context
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus distinguishesorganizational-levelprocess areas (e.g.,test policy, test organization) fromproject- levelprocess areas (e.g.,test planning, monitoring/control; test design, implementation, execution) when applyingmodel-based improvementssuch as TMMi at different scopes.
Atproject level, assessments focus onproject processes and practices;test policyandtest organizationareorganizationalconcerns, not a correct inclusion for a project-level assessment.
Therefore,C is not truefor a project-level model-based improvement focus.A and Bare correct inclusions at project scope, andDis consistent with the syllabus guidance totailor organizational practices to the project context.
(References: CTAL-TM v3.0 Syllabus - Chapter 2 "Test Management in the Organization" - improvement approaches and scopes; descriptions contrasting organizational vs. project-level process areas and the use of model-based frameworks such as TMMi.)
NEW QUESTION # 53
Analytical test improvement approaches identify problems based on data from the project or team.
Appropriate improvements can be derived from an analysis of the identified set of problems.
Which of the following is not an example of an analytical-based test process improvement approach?
- A. Root cause analysis
- B. Quantitative TPI NEXT assessment
- C. Analysis using measures, metrics and indicators
- D. The Goal Question Metric (GQM) approach
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
The syllabus classifies improvement approaches includinganalytical approaches(e.g.,root cause analysis, GQM, andanalysis of measures/metrics/indicators) that derive improvements byanalysing project/team data.
Model-basedapproaches (e.g.,TMMi,TPI NEXT) are a distinct category that evaluate practicesagainst a reference modelrather than primarily deriving improvements from project data analysis.
Hence,B (Quantitative TPI NEXT assessment)ismodel-based, not ananalyticalapproach;A, C, and Dare analytical.
(References: CTAL-TM v3.0 Syllabus - Chapter 2 "Test Management in the Organization" - improvement approaches: analytical vs. model-based vs. other; examples provided for each category.)
NEW QUESTION # 54
You are a test manager in charge of integration, system, and acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards. The system should allow cash advances from ?0 to ?00 (both inclusive) for all supported credit cards. The supported credit cards are American Express, VISA, Eurocard, and Mastercard. The system should be easy to use for all users, including new users.
In the master test plan, the following items are listed in the section named "items and/or features to be tested":
I. All supported credit cards
II. Language localisation
III. Valid and invalid advances
IV. Usability
Assume that the project has now been completed, and the ATM system has been in use for just over two months. You are planning a retrospective meeting for the testing work performed.
Which of the following areas is most likely to be considered in this retrospective?
- A. Documenting the final and open defect list
- B. The requirements engineering process
- C. Operational defects occurred during the first two months of production
- D. Comparing actual tests completed versus estimated number of tests
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract of ISTQB Certified Tester Advanced Level - Test Manager v3.0 syllabus:
In theTesting Process(Test Completion and improvement), the syllabus directs the test manager to useproduction and operational feedback(includingdefects found in live operation) as key inputs tolessons learnedandtest process improvement. A retrospective held after two months in production wouldspecifically examine operational defect datato evaluate test effectiveness, coverage, and the adequacy of acceptance criteria and non-functional aspects (e.g., usability, localization).
OptionB(final/open defect list) is part oftest completiondeliverables at project close, not the primary new focus of apost-deployment retrospective.
OptionC(requirements engineering process) may be discussed, but themost directly relevant and new evidencefor improvement after release isoperational defects.
OptionD(planned vs. executed tests) is amonitoring/controlactivity during the project; it can inform improvement, butlive defect trendsare the principal post-release focus.Relevant syllabus areas:Testing Process-Test Completion(lessons learned; inputs from production and operations to improve future test planning and approach).
NEW QUESTION # 55
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