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CTFL-UT Latest Test Format - CTFL-UT Interactive EBook
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The ISTQB Certified Tester-Foundation Level - Usability Testing (CTFL-UT) mock exams will allow you to prepare for the CTFL-UT exam in a smarter and faster way. You can improve your understanding of the CTFL-UT exam objectives and concepts with the easy-to-understand and actual CTFL-UT Exam Questions offered by VCE4Dumps. VCE4Dumps makes the CTFL-UT Practice Questions affordable for everyone and allows you to find all the information you need to polish your skills to be completely ready to clear the CTFL-UT exam on the first attempt.
CTFL-UT Interactive EBook & CTFL-UT Reliable Braindumps FreeOur ISQI CTFL-UT exam questions are designed to provide you with the most realistic CTFL-UT experience possible. Each question is accompanied by an accurate answer, prepared by our team of experts. We also offer free ISQI CTFL-UT Exam Questions updates for 1 year after purchase, as well as a free CTFL-UT practice exam questions demo before purchase.
The CTFL-UT exam covers a wide range of usability testing topics, including the basics of usability testing, usability testing process, usability testing techniques, usability metrics, and usability tools. CTFL-UT exam is designed to test the candidate's ability to apply usability testing principles and techniques in real-world scenarios. CTFL-UT Exam consists of 40 multiple-choice questions, and candidates have 60 minutes to complete the exam. The passing score for the CTFL-UT exam is 65%, and candidates who pass the exam are awarded the CTFL-UT certification.
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q22-Q27):NEW QUESTION # 22
Which of the following is the correct distinction between formative and summative usability evaluation?
- A. Summative evaluations focus on improvement, formative evaluations assess the outcome
- B. Summative evaluations assess the outcome, formative evaluations focus on improvement
- C. Summative evaluations mostly rely on experts, formative evaluations require users
- D. Summative evaluations mostly rely on user tests, formative evaluations require experts
Answer: B
Explanation:
Formative usability evaluation is conducted during the development process to identify usability problems and improve the product iteratively. It is diagnostic and improvement-focused. Summative evaluation, on the other hand, is done after development to assess the final product's usability, measuring how well it meets defined usability goals. Therefore, the correct distinction is that formative evaluation focuses on improvement, and summative evaluation assesses the outcome. This distinction aligns with widely accepted models such as those defined by ISO 9241-210 and usability.gov.
References:
ISO 9241-210:2019 - Human-Centered Design for Interactive Systems
Usability.gov: Usability Evaluation Basics
Nielsen Norman Group: Formative vs Summative Usability Testing
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NEW QUESTION # 23
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
- A. Functional problem
- B. Usability problem
- C. Positive finding
- D. Good idea
Answer: D
Explanation:
In usability evaluations, a distinction is made between actual usability problems (where a user struggles to complete a task or is confused by the interface) and suggestions or ideas that users provide based on their preferences or perceived improvements. When a participant offers a new feature idea (such as a quick search box), this is classified as a "good idea" or "feature suggestion," not necessarily a usability problem. It may inform future design enhancements but does not indicate a failure in usability for existing functionality.
References:
Usability.gov: Types of Usability Findings
Nielsen Norman Group: Reporting Usability Test Results
ISO 25062:2006 - Usability Test Reports
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NEW QUESTION # 24
A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?
- A. That depends on the context of use as users may have different expectations
- B. That depends on the accessibility of the website
- C. The usability of the website is bad - five minutes is way too long
- D. The usability of the website is good - five minutes is a fair amount of time
Answer: A
Explanation:
Usability is defined in ISO 9241-11 as the extent to which a system can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use. Without knowing the context-such as product complexity, user familiarity, device type, or purchasing habits-it is impossible to judge whether five minutes is good or bad. For complex items, five minutes may be reasonable, while for one-click purchases, it may be excessive. Thus, usability cannot be assessed solely based on one metric like time-it must be evaluated within its full usage context.
References:
ISO 9241-11:2018 - Usability Definitions and Concepts
Nielsen Norman Group: Context of Use in Usability Testing
Usability.gov: Usability and Context of Use
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NEW QUESTION # 25
What is the System Usability Scale (SUS)?
- A. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
- B. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
- C. A requirement on the usability of a component of system
- D. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
Answer: B
Explanation:
The System Usability Scale (SUS) is a standardized, reliable tool used to measure perceived usability. It consists of 10 items with five response options (from strongly agree to strongly disagree). It is widely used due to its simplicity and effectiveness in providing a single score to reflect a user's overall satisfaction with a system. Option A refers to ISO's definition of usability testing, B describes a task in usability testing, and D refers to a usability requirement, not SUS. Therefore, the correct description of SUS is option C.
References:
Brooke, J. (1996). SUS: A Quick and Dirty Usability Scale.
Usability.gov: System Usability Scale (SUS)
ISO/IEC 25062 - Common Industry Format for Usability Test Reports
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NEW QUESTION # 26
Which of the following statements about usability testing is true?
- A. A usability test consists of one usability test session
- B. The conditions under which a usability test is done are irrelevant
- C. The preparation of a usability test is optional
- D. Before the usability test sessions, a pilot usability test session can be conducted
Answer: D
Explanation:
A pilot usability test session is a critical step prior to conducting the actual usability test. Its purpose is to ensure that the test setup, task design, and moderator instructions are clear and function as expected.
According to ISO 9241-210 and the Nielsen Norman Group's best practices, pilot testing helps detect unforeseen issues and fine-tune the process. Options A and B are incorrect because testing conditions must reflect realistic scenarios, and thorough preparation is essential to gather meaningful usability data. Option D is also incorrect; a usability test typically consists of multiple sessions with different users to gather sufficient data for analysis. The pilot session ensures everything works smoothly before involving real participants.
References:
ISO 9241-210:2019, Ergonomics of human-system interaction - Human-centred design Nielsen Norman Group: Usability Testing 101 Usability.gov: Pilot Testing
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NEW QUESTION # 27
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