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[Hardware] Pass Guaranteed Quiz Plat-UX-102 - The Best Exam Salesforce Certified Platform S

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【Hardware】 Pass Guaranteed Quiz Plat-UX-102 - The Best Exam Salesforce Certified Platform S

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Salesforce Certified Platform Strategy Designer Sample Questions (Q88-Q93):NEW QUESTION # 88
A strategy designer is teaching a marketing team how to use the How Might We format for challenge framing.
What is the reason the statement should sav "How might we" instead of "How will we"?
  • A. Marketing teams do not have the responsibility to drive design challenges.
  • B. It allows the team to explore solutions without committing to one right away.
  • C. "Will" assumes the problem can be solved without due diligence.
Answer: B
Explanation:
The How Might We format for challenge framing uses the word "might" instead of "will" because it implies a sense of possibility and curiosity, rather than certainty or obligation. It allows the team to explore solutions without committing to one right away, which encourages creativity and experimentation. https://trailhead.salesforce.com ... might-we-statements

NEW QUESTION # 89
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7
  • A. Share customer needs and tie them to business goals.
  • B. Select the most senior stakeholder's goal as a path forward.
  • C. Complete a competitive analysis collaboratively in a workshop.
Answer: A
Explanation:
The strategy designer should share customer needs and tie them to business goals to build a shared understanding and agreement among business leaders to move forward with the new initiative of creating a new line of sustainable footwear. This helps demonstrate the value and relevance of the initiative, and how it aligns with the business vision and objectives. https://trailhead.salesforce.com ... m-to-business-goals

NEW QUESTION # 90
A strategy designer is facilitating a prioritization workshop, and there are strong differing opinions about the right solutions to the challenge.
What should the designer do?
  • A. Work through the conflict in the workshop to reach a shared perspective.
  • B. Take a vote among people in the room and pursue the winning opinion.
  • C. Pause the conversation and work through the conflict in a private setting.
Answer: A
Explanation:
The strategy designer should work through the conflict in the workshop to reach a shared perspective, rather than avoiding or suppressing it. This helps surface different opinions and perspectives, foster constructive dialogue, and align on common goals and criteria. https://trailhead.salesforce.com ... flict-in-a-workshop

NEW QUESTION # 91
Cloud Kicks customers have publicly challenged the company to use its market-leading position as an ethical force for good in social change What is one way the company can embed ethical use principles into its day to day work?
  • A. Consequence Scanning
  • B. Journey Mapping
  • C. Quantitative Research
Answer: A
Explanation:
One way the company can embed ethical use principles into its day to day work is by using Consequence Scanning, which is an agile practice that fits within an iterative development cycle and allows organizations to consider the potential consequences of their product or service on people, communities, and the planet. Consequence Scanning helps identify and mitigate potential harms or risks, and align the product or service with the organization's values and culture. Quantitative research or journey mapping may not be sufficient or effective for embedding ethical use principles.

NEW QUESTION # 92
A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement. which option reflects the format of the design challenge statement?
  • A. Unify platforms and centralize support operations to save customers time and reduce business
  • B. As a user, I want to see trending support resources upon the first login to customer support so I
  • C. How might we save our existing customers time by preemptively serving the info they need to
Answer: C
Explanation:
The format of the design challenge statement is how might we + verb + user + need + context, which is a solution-free way of framing a problem or opportunity space. Option B reflects this format by asking how might we save our existing customers time by preemptively serving them the info they need to deflect customer support calls. Option A is an example of a user story, which is a solution-oriented way of expressing a user requirement. Option C is an example of a goal statement, which is a high-level way of expressing a desired outcome.

NEW QUESTION # 93
......
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