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[General] FS-Con-101 Latest Cram Materials, FS-Con-101 Exam Papers

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【General】 FS-Con-101 Latest Cram Materials, FS-Con-101 Exam Papers

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100% Pass 2026 FS-Con-101: Salesforce Certified Field Service Consultant –Efficient Latest Cram MaterialsNow we can say that Salesforce Certified Field Service Consultant (FS-Con-101) exam questions are real and top-notch Salesforce FS-Con-101 exam questions that you can expect in the upcoming Salesforce Certified Field Service Consultant (FS-Con-101) exam. In this way, you can easily pass the Salesforce FS-Con-101 exam with good scores. The countless Salesforce FS-Con-101 Exam candidates have passed their dream Salesforce FS-Con-101 certification exam and they all got help from real, valid, and updated FS-Con-101 practice questions, You can also trust on Dumpexams and start preparation with confidence.
Salesforce Certified Field Service Consultant Sample Questions (Q17-Q22):NEW QUESTION # 17
UniversalContainers (UC) wants to deploy Knowledge to its field team,
How should UC ensure its Technicians can access Knowledge Articles offline?
  • A. Create a custom mobile app that syncs articles based on Service Appointment assignments
  • B. Write a workflow that associates Articles to Work Orders based on a pickiist on the jork Order.
  • C. Use Work Types to assign associated Articles to Work Orders.
  • D. Use the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app.
Answer: B
Explanation:
Articles are records that contain information or instructions about products, services, or processes[168]. Work Orders are records that track customer requests for service such as repairs or maintenance[169]. Writing a workflow that associates Articles to Work Orders based on a picklist on the Work Order would allow Universal Containers to ensure its Technicians can access Knowledge Articles offline by creating a workflow rule that triggers when a picklist value on the work order is selected and adds the relevant articlesto the work order related list[170]. Using Work Types to assign associated Articles to Work Orders would not work because Work Types are records that define the standard tasks and duration for a specific type of work and do not have a direct relationshipwith articles[171]. Using the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app would not work because deep linking is a feature that allows launching one app from another app and does not affect offline access[172]. Creating a custom mobile app that syncs articles based on Service Appointment assignments would not work because it would require additional development and maintenance and would not leverage the existing Salesforce Field Service mobile app features[173]. References: https://help.salesforce.com/s/ar ... edge_article_types.
htm&type=5 https://help.salesforce.com/s/ar ... ders.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.fs_work_orders_knowledge_articles.htm&type=5https://help.salesforce.
com/s/articleView?id=sf.fs_work_types_overview.htm&type=5 https://help.salesforce.com/s/articleView?
id=sf.fs_mobile_deep_linking.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_mobile_overview.htm&type=5

NEW QUESTION # 18
Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only.
How can this be configured?
  • A. Ensure the Resource's Address is in the same Territory as the Service Appointments.
  • B. Include the Resource Availability Work Rule in the Scheduling Policy.
  • C. Include the Match Territory WorkRule in the Scheduling Policy.
  • D. Mark the Service Territory's Resources as Required on the Service Appointments.
Answer: C
Explanation:
A work rule is used to define scheduling constraints and preferences for service appointments. The Match Territory work rule is used to ensure that service appointments are dispatched to resources from the same serviceterritory only.
References: https://help.salesforce.com/s/ar ... ules.htm&type=5

NEW QUESTION # 19
The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration.
Which three options are available to the Dispatcher? Choose 3 answers
  • A. Select multiple Service Appointments from the list and bulk schedule them.
  • B. Select a Service Appointment from the list and use the "Schedule" action.
  • C. Select a Service Appointment from the list, use the "Change Status" action and "Dispatch."
  • D. Select a Service Appointment from the list, use the "Edit" action and allocate the Resource.
  • E. gy Select a ServiceAppointment from the list, use the "Candidates" action, and select the best time slot.
Answer: A,B,E
Explanation:
These three options are available to the dispatcher to schedule service appointments from the dispatch console while taking the scheduling policy into consideration. References:https://help.salesforce.com/s/articleView?
id=sf.fs_dispatch_console_schedule_appointments.htm&type=5

NEW QUESTION # 20
A service technician at Ursa Major Solar handles yearly maintenancechecks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules fortechnicians?
Choose 2 answers
  • A. In-day Optimization
  • B. Group Nearby
  • C. Reshuffle
  • D. Resource Schedule Optimization
Answer: A,C
Explanation:
Reshuffle allows the dispatcher to automatically reschedule service appointments for a specific date range based on the current schedule and optimization rules1. In-day Optimization allows the dispatcher to optimize the schedule for a specific resource or territory based on real-time events such as cancellations or delays2.
References: 1 https://help.salesforce.com/s/ar ... ffle.htm&type=5 2 https://help.
salesforce.com/s/articleView?id=sf.fs_in_day_optimization.htm&type=5

NEW QUESTION # 21
Universal Containers wants service managers to quickly Identify location and status changes in the lifecycle of a specific component in a customer's install base.
What should a Consultant utilize to track the lifecycle?
  • A. Field HistoryTracking on Assets
  • B. A Product related list on Assets
  • C. A Work Order related list on Assets
  • D. Custom fields for change tracking on Assets
Answer: A
Explanation:
Field History Tracking on Assets allows tracking location and status changes in the lifecycle of a specific component in a customer's install base by recording the date, time, nature, and user of each change. A Work Order related list on Assets would show the work orders associated with an asset, but not the location and status changes of the asset. A custom installation date field on Products Consumed would show when a product was installed,but not the subsequent changes in the asset lifecycle. A Product related list on Assets would show the products related to an asset, but not the location and status changes of the asset. References:
https://help.salesforce.com/s/ar ... tory.htm&type=5 https://help.salesforce.com
/s/articleView?id=sf.fs_work_orders.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_products_consumed.htm&type=5 https://help.salesforce.com/s/ar ... ucts.htm&type=5

NEW QUESTION # 22
......
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