Open the auxiliary access

Firefly Open Source Community

   Login   |   Register   |
New_Topic
Firefly Open Source Community › Embedded Computer › iHC-3308GW› 100% Pass Efficient Genesys - Test GCP-GCX Practice
New Topic
Print Previous Topic Next Topic

[General] 100% Pass Efficient Genesys - Test GCP-GCX Practice

brianfo865

138

Credits

0

Prestige

0

Contribution

registered members

Rank: 2

Credits
138

【General】 100% Pass Efficient Genesys - Test GCP-GCX Practice

Posted at 2 hour before      View：18 | Replies：0        Print      Only Author   [Copy Link] 1#
2026 Latest Dumpkiller GCP-GCX PDF Dumps and GCP-GCX Exam Engine Free Share: https://drive.google.com/open?id=1m-oi2lrk-riLqbIfbxaL4-BdbiVJSuec
Our GCP-GCX test torrent keep a look out for new ways to help you approach challenges and succeed in passing the Genesys Cloud CX Certified Professional - Consolidated Exam exam. An ancient Chinese proverb states that “The journey of a thousand miles starts with a single step”. To be recognized as the leading international exam bank in the world through our excellent performance, our Genesys Cloud CX Certified Professional - Consolidated Exam qualification test are being concentrated on for a long time and have accumulated mass resources and experience in designing study materials. There is plenty of skilled and motivated staff to help you obtain the Genesys Cloud CX Certified Professional - Consolidated Exam exam certificate that you are looking forward. We have faith in our professional team and our GCP-GCX Study Tool, and we also wish you trust us wholeheartedly.
Modern people are busy with their work and life. You cannot always stay in one place. So our three versions of the GCP-GCX exam questions are suitable for different situations. For instance, you can begin your practice of the GCP-GCX guide materials when you are waiting for a bus or you are in subway with the PDF version. When you are at home, you can use the windows software and the online test engine of the GCP-GCX practice prep. And every version has its respect advantages.
Knowledge GCP-GCX Points & GCP-GCX Prep GuideGetting the related GCP-GCX certification in your field will be the most powerful way for you to show your professional knowledge and skills. However, it is not easy for the majority of candidates to prepare for the GCP-GCX exam in order to pass it, if you are one of the candidates who are worrying about the exam now, congratulations, you can have our GCP-GCX Study Tool. We can assure you that you can pass the exam as well as getting the related certification in a breeze with the guidance of our GCP-GCX test torrent.
Genesys Cloud CX Certified Professional - Consolidated Exam Sample Questions (Q21-Q26):NEW QUESTION # 21
Which functionalities are available in Genesys Cloud CX WFM? (Choose three.)
  • A. Schedules
  • B. Long-Term Forecasts
  • C. Forecast simulator
  • D. Short-Term Forecasts
Answer: A,B,D
Explanation:
Reference:
Short-Term Forecasts, Schedules, and Long-Term Forecasts are some of the functionalities available in Genesys Cloud CX WFM. Short-Term Forecasts allow administrators to forecast staffing needs for up to 8 weeks based on historical data and trends. Schedules allow administrators to create and assign schedules to agents based on their availability, preferences, skills, etc. Long-Term Forecasts allow administrators to forecast staffing needs for up to 2 years based on historical data and trends. Reference: https://help.mypurecloud.com/art ... hort-term-forecast/ https://help.mypurecloud.com/art ... d-manage-schedules/ https://help.mypurecloud.com/art ... long-term-forecast/

NEW QUESTION # 22
To assign extensions to users, you must first __________.
  • A. Add the extension to the dial plan.
  • B. Assign the extension to the user's phone.
  • C. Create a pool of extensions.
  • D. Buy the extension number from the carrier.
Answer: B

NEW QUESTION # 23
Which of the following statements are true regarding the Genesys Cloud CX Edge appliance? (Choose three.)
  • A. It provides core telephony services.
  • B. It manages connections between your phones, SIP trunks, telephony gateways, Genesys Cloud CX, and third-party systems.
  • C. It provides for the integration of Active Directory, SharePoint, and other third-party data.
  • D. It operates as a provisioning server, media server, SIP proxy, and SIP gateway.
  • E. It manages the Genesys Cloud CX platform services.
Answer: A,B,D
Explanation:
The following statements are true regarding the Genesys Cloud CX Edge appliance:
It manages connections between your phones, SIP trunks, telephony gateways, Genesys Cloud CX, and third-party systems.
It provides core telephony services such as call control, call recording, call quality monitoring, etc.
It operates as a provisioning server, media server, SIP proxy, and SIP gateway.
The following statements are false regarding the Genesys Cloud CX Edge appliance:
It provides for the integration of Active Directory, SharePoint, and other third-party data.
It manages the Genesys Cloud CX platform services.
The Genesys Cloud CX Edge appliance is a device that connects your on-premises telephony infrastructure with Genesys Cloud CX cloud services. It acts as an intermediary between your local network and Genesys Cloud CX data centers. Reference: https://help.mypurecloud.com/articles/about-edge-devices/ https://help.mypurecloud.com/articles/edge-device-overview/

NEW QUESTION # 24
Which of the following statements are true? (Choose three.)
  • A. Reports once created cannot be configured.
  • B. An agent-based report counts any interactions an agent worked with.
  • C. A queue report only counts interactions handled by an agent.
  • D. An Abandon is an interaction that disconnects before an agent handles it.
  • E. Each report contains a predefined set of metrics.
Answer: C,D,E
Explanation:
A queue report only counts interactions that spent time in the queue, but an agent-based report counts any interactions an agent worked with, an Abandon is an interaction that disconnects before an agent handles it, and each report contains a predefined set of metrics are three true statements about reports in Genesys Cloud CX Performance menu. A report is a tool that allows you to view various metrics and details related to your contact center performance and activities in Genesys Cloud CX. A report can help you measure and improve various aspects of your contact center, such as:
Agent performance
Queue performance
Interaction quality
Customer satisfaction
Workforce management
Some true statements about reports are:
A queue report only counts interactions that spent time in the queue, but an agent-based report counts any interactions an agent worked with. This means that the totals in a queue report and an agent-based report may not match exactly, even if they include the same agents or queues. This is because a queue is a stand-alone entity from the perspective of Genesys Cloud CX reports, and queue metrics and agent metrics can differ for various reasons, such as:
An interaction spends time in multiple queues
An interaction abandons before an agent handles it
An agent is a member of more than one queue
An Abandon is an interaction that disconnects before an agent handles it. This means that the interaction was offered to a queue or an agent, but the customer or caller disconnected before reaching an agent. An Abandon can affect various metrics, such as:
Abandon Count
Abandon Rate
Service Level
Average Speed of Answer
Each report contains a predefined set of metrics. This means that each report has a specific purpose and scope, and shows only the relevant metrics for that purpose and scope. You cannot add or remove metrics from a report, but you can set various parameters for reports, such as:
Which users or queues to include
Which media types to include
What date range to report on
When to run the report
Some false statements about reports are:
Offered always equals Answered plus Abandoned plus Transfer. This is not always true, because some interactions may not be counted as Answered, Abandoned, or Transfer for various reasons, such as:
The interaction was transferred to voicemail after a timeout
The interaction was transferred to another queue or resource group
The interaction was handled by an IVR or a bot
Reports once created cannot be configured. This is not true, because you can configure reports by editing or deleting them in Genesys Cloud CX Performance menu . You can also configure reports by changing various options , such as :
Report name
Report format
Report frequency
Report recipients

NEW QUESTION # 25
Where can you view agent evaluation scores, evaluation activity, and calibration activity in real-time?
  • A. Performance > Workspace > Dashboards
  • B. Admin > Quality
  • C. Admin > Contact Center
  • D. Performance > Overview (Evaluations)
Answer: D

NEW QUESTION # 26
......
Are you a fresh man in IT industry, or on the way to become an IT career? The GCP-GCX certification will help you learn professional skills to enhance your personal ability. With our GCP-GCX test engine, you set the test time as you like. Besides, you can make notes and do marks with GCP-GCX test engine. With the notes, you will have a clear idea about your GCP-GCX Exam Preparation. More practice make more perfect, so please take the GCP-GCX exam preparation seriously. Your dreams will come true if you pass the GCP-GCX exam certification.Trust Genesys GCP-GCX exam dumps, you will never fail.
Knowledge GCP-GCX Points: https://www.dumpkiller.com/GCP-GCX_braindumps.html
We provide one year studying assist service and one year free updates downloading of Knowledge GCP-GCX Points - Genesys Cloud CX Certified Professional - Consolidated Exam exam questions, Genesys Test GCP-GCX Practice Using our products will prove a unique learning experience for you, Take the best decision of your career and just enroll in the Genesys GCP-GCX certification exam and start preparation with Genesys GCP-GCX practice questions without wasting further time, The Dumpkiller GCP-GCX exam questions are real, valid, and updated as per the latest Genesys GCP-GCX exam syllabus and you can trust it and start Genesys GCP-GCX exam preparation right now.
Tell us about the types of recipes" that will be included in the book, You Test GCP-GCX Practice probably never need to open this, We provide one year studying assist service and one year free updates downloading of Genesys Cloud CX Certified Professional - Consolidated Exam exam questions.
2026 Test GCP-GCX Practice: Genesys Cloud CX Certified Professional - Consolidated Exam – Unparalleled GCP-GCX 100% Pass QuizUsing our products will prove a unique learning GCP-GCX experience for you, Take the best decision of your career and just enroll in the Genesys GCP-GCX certification exam and start preparation with Genesys GCP-GCX practice questions without wasting further time.
The Dumpkiller GCP-GCX exam questions are real, valid, and updated as per the latest Genesys GCP-GCX exam syllabus and you can trust it and start Genesys GCP-GCX exam preparation right now.
Besides the price of tGCP-GCX exam braindumps are reasonable, no matter you are students or employees, you can afford it.
P.S. Free & New GCP-GCX dumps are available on Google Drive shared by Dumpkiller: https://drive.google.com/open?id=1m-oi2lrk-riLqbIfbxaL4-BdbiVJSuec
https://www.exams4collection.com
Reply

Use props Report

Return to List
High mode
B Color Image Link Quote Code Smilies
You need to log in before you can reply Login | Register

This forum Credits Rules

  •  

Service Hotline : (+86)18688117175
Contact us
E-mail : global@t-firefly.com
Copyright © 2014-2022, FIREFLY TECHNOLOGY CO.,LTD. All Rightts Reserved. 粤ICP备14022046号-2
Quick Reply Back to top Back to list