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[General] Certified-Business-Analyst PDF Questions - Certified-Business-Analyst Study Mate

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【General】 Certified-Business-Analyst PDF Questions - Certified-Business-Analyst Study Mate

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The SCBA certification exam is a comprehensive test that covers various aspects of Salesforce, including business analysis, data modeling, process automation, and reporting. To pass Certified-Business-Analyst exam, candidates must demonstrate their understanding of Salesforce's features and functionality and their ability to apply them in real-world scenarios. Certified-Business-Analyst exam consists of 60 multiple-choice questions and lasts for 105 minutes.
Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is a globally recognized certification that validates an individual’s expertise in analyzing business requirements, designing solutions, and implementing them using Salesforce technology. Salesforce Certified Business Analyst Exam certification is designed for professionals who have experience in business analysis, project management, and Salesforce administration. Certified-Business-Analyst Exam measures the candidate’s knowledge and skills in various areas, including data modeling, user experience design, business process automation, and change management.
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Salesforce Certified Business Analyst Exam Sample Questions (Q188-Q193):NEW QUESTION # 188
A business analyst (BA) at Universal Containers is conducting discovery sessions for implementing Experience Cloud. The key stakeholders have been assembled. The user stories have been written.
What should the BA do next?
  • A. Define the acceptance criteria
  • B. Write the test scripts.
  • C. Plan the sprint schedule.
Answer: A
Explanation:
Explanation
The BA should define the acceptance criteria next. This is because the acceptance criteria are the specific requirements that must be met in order for the user story to be considered complete. The acceptance criteria should be defined in collaboration with the stakeholders, and they should be clear, concise, and measurable.
Once the acceptance criteria have been defined, the BA can then begin to write the test scripts. The test scripts should be based on the acceptance criteria, and they should test all of the functionality that is required for the user story to be considered complete.
After the test scripts have been written, the BA can then begin to plan the sprint schedule. The sprint schedule should be based on the user stories that have been written, and it should include a timeline for when each user story will be completed.
The BA should also keep in mind that the sprint schedule is not set in stone. It is important to be flexible and to be able to adjust the schedule as needed. This is because things can change during the course of a sprint, and the BA needs to be able to adapt to these changes.

NEW QUESTION # 189
The Salesforce team at Cloud Kicks (CK) is reviewing the sales team's business processes. During a review session, the business analyst notices that quantifiable benchmarks have yet to be established.
Why is it a best practice to establish benchmarks to evaluate existing processes?
  • A. Compares processes against CK's closest competitors
  • B. Shows tangible impact from changes to processes
  • C. Proves processes are out of date and require a new solution
Answer: B

NEW QUESTION # 190
Universal Container wants to build a Salesforce application to manage its recruitment lifecycle. The project lead wants to identify the key recruitment steps and stakeholders in a visual format.
What should the business analyst do to meet the requirement?
  • A. Create an entity relationship diagram.
  • B. Map the business process.
  • C. Review department procedures and consult the org chart.
Answer: B
Explanation:
The best tool for identifying the key recruitment steps and stakeholders in a visual format is to map the business process. Business process mapping is a technique that helps to create a visual representation of a business process. It shows the steps, inputs, outputs, roles, and decisions involved in the process. Business process mapping helps to understand the current state of the process, identify areas for improvement, and design the future state of the process. A BA should use business process mapping to identify the key recruitment steps and stakeholders for the Salesforce application. References:
https://trailhead.salesforce.com ... /understand-process

NEW QUESTION # 191
Universal Containers is planning to implement Commerce Cloud to sell more products. The business analyst working on this project has gathered requirements and is translating them into user stories.
What should the user story focus on?
  • A. Sales margins
  • B. Customer experience
  • C. Product functionality
Answer: B
Explanation:
The user story should focus on customer experience. Customer experience is the perception and feeling that a customer has when interacting with a product or service. Customer experience is a key factor that influences customer satisfaction, loyalty, retention, and advocacy. A user story should focus on customer experience because it helps to define the value or benefit that the customer expects from the product or service, and provides a basis for designing and developing the solution that meets or exceeds the customer's needs and expectations. The other options are either irrelevant or incomplete. Option A does not focus on customer experience, but rather on sales margins, which are an internal metric that may not reflect the customer's perception or feeling. Option C does not focus on customer experience, but rather on product functionality, which is only one aspect of customer experience and may not address the customer's emotional or psychological needs. References: https://trailhead.salesforce.com ... /business-analysis- user-stories/write-user-stories

NEW QUESTION # 192
The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud site. Management wants to identify key external stakeholders to assist with determining project priorities.
Which external stakeholders should the business analyst recommend?
  • A. Buyers and customers
  • B. Governing bodies
  • C. Third-party vendors
Answer: A
Explanation:
For a project like developing a new inventory forecasting application on an Experience Cloud site, identifying key external stakeholders is critical for ensuring that the solution meets the end-users' needs. Buyers and customers are the primary users of such a platform and are directly impacted by its functionality and performance. Involving them in determining project priorities helps to align the development efforts with the actual market demand and user expectations, leading to a more successful and user-centric solution.

NEW QUESTION # 193
......
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