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The ISQI CTFL-UT certification exam is without a doubt a terrific and quick way to develop your profession in your field. These advantages include the opportunity to develop new, in-demand skills, advantages in the marketplace, professional credibility, and the opening up of new job opportunities. ISTQB Certified Tester-Foundation Level - Usability Testing CTFL-UT real reliable test cram and test book help you pass the ISTQB Certified Tester-Foundation Level - Usability Testing exam successfully.
The CTFL-UT exam covers a wide range of usability testing topics, including the basics of usability testing, usability testing process, usability testing techniques, usability metrics, and usability tools. CTFL-UT exam is designed to test the candidate's ability to apply usability testing principles and techniques in real-world scenarios. CTFL-UT exam consists of 40 multiple-choice questions, and candidates have 60 minutes to complete the exam. The passing score for the CTFL-UT exam is 65%, and candidates who pass the exam are awarded the CTFL-UT Certification.
ISQI CTFL-UT exam is an online exam that is conducted in the English language. CTFL-UT exam consists of 40 multiple-choice questions that must be completed within 60 minutes. The passing score for the exam is 65%, and the exam fee varies depending on the country where the exam is taken. CTFL-UT exam can be taken at any time and from anywhere, making it convenient for professionals who have busy schedules.
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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q11-Q16):NEW QUESTION # 11
What does the Equality Act address?
- A. It obligates organizations to make sites accessible at all costs
- B. It states that websites have to adhere to the WCAG conformity level AA
- C. It states that websites have to adhere to the WCAG conformity level A
- D. It protects people from discrimination in the workplace and in wider society
Answer: D
Explanation:
The Equality Act 2010 (UK) is legislation designed to protect individuals from discrimination in various areas, including employment and access to goods and services-this includes digital products like websites.
While it does not directly mandate WCAG compliance levels (A or AA), it implies that digital services must be accessible to users with disabilities. Organizations are required to make "reasonable adjustments" to avoid discrimination. Therefore, the most accurate and comprehensive answer is B.
References:
UK Equality Act 2010 - Legislation.gov.uk
GOV.UK: Accessibility Requirements for Public Sector Bodies
NEW QUESTION # 12
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
- A. i, ii & v are true, iii & iv are false
- B. iii, iv & v are true, i & ii are false
- C. ii, iv & v are true, i & iii are false
- D. ii & iv are true, i, iii & v are false
Answer: C
Explanation:
Usability labs provide a controlled environment that offers several advantages for observing and recording usability test sessions. Specifically, they allow for easy observation of participants (ii), standardized conditions for each session (iv), and facilitate audio and video recording for detailed analysis (v). However, the context is not natural (i), because the lab is an artificial setting rather than the user's actual environment.
Also, setting up a professional usability lab is not inexpensive (iii); it typically involves significant costs for equipment, space, and staffing. Therefore, options ii, iv, and v are true, while i and iii are false.
References:
Nielsen Norman Group: Usability Labs - Pros and Cons
ISO 25062:2006 - Usability Test Reporting
Usability.gov: Setting Up a Usability Lab
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NEW QUESTION # 13
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
- A. Usability problem
- B. Good idea
- C. Positive finding
- D. Functional problem
Answer: B
Explanation:
In usability evaluations, a distinction is made between actual usability problems (where a user struggles to complete a task or is confused by the interface) and suggestions or ideas that users provide based on their preferences or perceived improvements. When a participant offers a new feature idea (such as a quick search box), this is classified as a "good idea" or "feature suggestion," not necessarily a usability problem. It may inform future design enhancements but does not indicate a failure in usability for existing functionality.
References:
Usability.gov: Types of Usability Findings
Nielsen Norman Group: Reporting Usability Test Results
ISO 25062:2006 - Usability Test Reports
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NEW QUESTION # 14
Why are positive usability findings of high importance? Which of the following statements is wrong?
- A. Positive findings are of high importance because they can be used in the report to justify the costs of the test.
- B. Positive usability findings allow a better view of the usability of the product.
- C. Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
- D. Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
Answer: A
Explanation:
Positive usability findings play a key role in reinforcing what is working well in the user interface. They help:
A: Build developer confidence and soften criticism when pointing out issues.
C: Provide a complete picture of usability strengths and weaknesses.
D: Inform developers what should remain unchanged during redesign.
However, B is incorrect because justifying usability test costs should not rely solely on positive findings. Cost justification should come from the overall impact of usability on user satisfaction, performance, and business outcomes-not just good results.
References:
Nielsen Norman Group: Communicating Usability Findings
Usability.gov: Best Practices for Usability Reporting
ISO 25062 - Usability Test Report Content
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NEW QUESTION # 15
How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
- B. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
- C. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
- D. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
Answer: B
Explanation:
Conducting user surveys involves a structured approach that ensures data collection is effective, reliable, and meaningful. The process typically starts with writing a survey plan, which defines the objectives, scope, target population, and methodology. Next, interviewing users and stakeholders is important to gather qualitative insights, refine survey questions, and align the survey with business goals and user needs.
Selecting or designing the questionnaire follows, which includes crafting clear, unbiased questions to capture the desired data. After that, deploying the questionnaire to the recruited participants is essential; this can be done via email, online tools, or in-person, depending on the context. Once the data is collected, it must be analyzed to extract meaningful patterns, trends, and insights. Finally, communicating the findings to stakeholders completes the process by informing decision-making.
Other options miss critical steps such as deploying the questionnaire (Option C), or combine steps incorrectly (Options A and D). Importantly, the step of interviewing users and stakeholders prior to deployment ensures the survey is well-informed and targeted, enhancing the quality and relevance of data collected.
References:
Usability.gov, Surveys in User Research
Nielsen Norman Group, How to Conduct User Surveys
ISO 9241-210:2019 Ergonomics of human-system interaction - User research methodologies
NEW QUESTION # 16
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