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[General] ATLASSIAN Valid ACP-120 Study Notes Exam Latest Release | Updated ACP-120: Jira

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【General】 ATLASSIAN Valid ACP-120 Study Notes Exam Latest Release | Updated ACP-120: Jira

Posted at 2/4/2026 15:55:02      View：78 | Replies：0        Print      Only Author   [Copy Link] 1#
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Achieving the ACP-120 certification demonstrates a candidate's expertise in Jira Cloud administration and can lead to career advancement opportunities. Certified administrators are recognized as experts in their field and are better equipped to optimize their organization's use of Jira Cloud. Additionally, certification provides a competitive edge in the job market, giving candidates an advantage over non-certified professionals. With the increasing adoption of Jira Cloud, achieving an ACP-120 Certification is becoming a valuable asset for IT professionals.
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ATLASSIAN ACP-120 (Jira Cloud Administrator) Certification Exam is a highly sought-after certification in the field of project management. ACP-120 exam is designed to test the knowledge and skills of professionals who work with Jira Cloud, a popular project management tool developed by ATLASSIAN. Jira Cloud Administrator certification validates that the candidate has the necessary skills to manage and administer Jira Cloud effectively.
The Jira Cloud Administrator certification exam covers a wide range of topics related to Jira Cloud administration, including creating and managing projects, customizing workflows, configuring permissions, managing users and groups, and configuring Jira add-ons. ACP-120 Exam also tests the individual’s knowledge of Jira administration best practices, including performance optimization, security, and backup and recovery techniques.
ATLASSIAN Jira Cloud Administrator Sample Questions (Q72-Q77):NEW QUESTION # 72
Gary complains that he is not getting any notifications when issues are updated.
According to the notification helper, he should receive notifications for all issues he is watching. His coworkers confirm they receive those notifications and they regularly update issues that he is watching.
Which update to Gary's personal settings must have occurred (Choose one)
  • A. The setting Email notifications format was changed
  • B. The setting You're watching the issue was disabled
  • C. The setting Watch your issues was disabled
  • D. The setting You make changes to the issue was disabled
Answer: B

NEW QUESTION # 73
Henry was recently assigned multiple issues in a classic software project. He has not received any email notifications about the assignment of these issues but he received notifications about other changes to issues from this and other projects.
Identify two possible reasons (Choose two)
  • A. Henry is missing the Browse Projects project permission in the Jira project
  • B. Henry adjusted his personal email notification preference to not notify him when he is the assignee of an issue
  • C. The Issue Updated event does not list the current assignee as a recipient in the project's notification scheme
  • D. The Issue Assigned event does not list the current assignee as a recipient in the projects notification scheme
  • E. Henry is missing the Assignable User project permission in the Jira project
Answer: C,D

NEW QUESTION # 74
A team requests updates to the behavior of some fields in the project. The project uses three issue types: Problem, Incident, and Change.
The desired configuration is shown below:

Which configuration update will meet the requirements?
  • A. Configure individual field contexts for each custom field and update the priority scheme.
  • B. Create unique field contexts for each issue type for the desired fields.
  • C. Configure individual screens for any combination of issue operation and issue type.
  • D. Configure individual screens for each issue type and update the priority scheme.
  • E. Configure individual field configurations for each issue type.
  • F. Configure individual field configuration for each custom field and update the priority scheme.
Answer: A

NEW QUESTION # 75
You created a new "Create a new issue or add a comment to an existing issue" mail handler. What two fields have specific settings in the handler? (Choose two.)
  • A. Epic Link
  • B. Custom Field
  • C. Priority
  • D. Reporter
  • E. Watchers
Answer: C,D
Explanation:
The question pertains to configuring a"Create a new issue or add a comment to an existing issue" mail handlerin Jira Software Cloud. Mail handlers process incoming emails to create issues or add comments, and certain fields can be specifically configured to control how the handler behaves. According to Jira Cloud documentation, the two fields with specific settings in this type of mail handler areReporterandPriority.
* Explanation of the Correct Answers:
* Reporter (Option C):
* TheReporterfield specifies the user who is set as the reporter of the issue created by the mail handler. In the mail handler configuration, you can define whether the reporter is set to a default user, derived from the email's "From" address (if the email address matches a Jira user), or another specified user.
* Exact Extract from Documentation:
Configuring an email handler
When setting up a mail handler like "Create a new issue or add a comment to an existing issue," you can configure the following settings:
* Reporter: Specify the user who will be set as the reporter for new issues. Options include:
* The user associated with the email's "From" address (if they have a Jira account).
* A default user (e.g., a project lead or a specific user account).
* If no valid user is found, the handler can be configured to reject the email or use a fallback user.This setting ensures that the issue is attributed to the correct user as the reporter.(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Why This Fits: The Reporter field is a critical setting in the mail handler, as it determines who is recorded as creating the issue, which affects permissions, notifications, and reporting.
* Priority (Option D):
* ThePriorityfield allows you to set a default priority for issues created by the mail handler if the email does not explicitly specify a priority. This ensures that new issues have a consistent priority unless overridden by the email content.
* Exact Extract from Documentation:
Field settings for mail handlers
For the "Create a new issue or add a comment to an existing issue" handler, you can specify default values for certain fields, including:
* Priority: Set a default priority for new issues (e.g., Medium, High). If the email contains a specific priority value (e.g., via a keyword or mapping), it can override the default.These settings allow you to control the behavior of issue creation and ensure consistency in field values.(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Why This Fits: The Priority field is explicitly configurable in the mail handler to ensure that new issues are assigned an appropriate priority, making it one of the two fields with specific settings.
* Why Other Options Are Incorrect:
* Epic Link (Option A):
* TheEpic Linkfield is not specifically configurable in the mail handler settings. While you can map email content to fields like Epic Link using advanced configurations (e.g., regex or scripting in Automation), it is not a standard field with specific settings in the mail handler configuration interface.
* Extract from Documentation:
Mail handlers allow mapping of email content to standard fields like Summary, Description, or Priority.
Advanced field mappings, such as Epic Link, require custom automation rules or third-party apps.
(Source: Atlassian Support Documentation, "Automate email processing with Jira Automation")
* Custom Field (Option B):
* While custom fields can sometimes be populated via email content (e.g., through regex or automation), the mail handler's standard configuration does not provide specific settings for custom fields. The handler focuses on system fields like Reporter and Priority.
* Extract from Documentation:
Custom fields are not directly supported in the default mail handler settings. To populate custom fields, you may need to use Jira Automation or a third-party mail handler app.
(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Watchers (Option E):
* TheWatchersfield is not a configurable setting in the mail handler. You cannot specify default watchers or automatically add watchers based on email content in the standard mail handler configuration. Watchers are typically managed manually or via automation rules.
* Extract from Documentation:
Watchers are not a configurable field in mail handlers. To add watchers automatically, use JiraAutomation or a workflow post function.
(Source: Atlassian Support Documentation, "Configure notifications and watchers")
* Additional Notes:
* The"Create a new issue or add a comment to an existing issue" mail handleris one of several mail handler types in Jira Cloud. Its configuration focuses on ensuring that issues are created with the correct metadata (e.g., Reporter, Priority) and that comments are added to existing issues based on issue keys in the email subject.
* Configuring the Reporter and Priority fields ensures that issues created via email align with project workflows and notification schemes.
:
Atlassian Support Documentation:Configure email handlers in Jira Cloud
Atlassian Support Documentation:Automate email processing with Jira Automation Atlassian Support Documentation:Configure notifications and watchers

NEW QUESTION # 76
In project ENG, components are configured as shown:

The Default Assignee for ENG is the Project Lead. You select all four components on a new issue and leave Assignee as Automatic. To whom will the issue be assigned?
  • A. User 2
  • B. Unassigned
  • C. User 1
  • D. Project Lead
  • E. User 3
  • F. User 4
Answer: D
Explanation:
In Jira Software Cloud, theAssigneefield for a new issue can be set toAutomatic, in which case Jira determines the assignee based on the project'sDefault Assigneesetting and any component-specificDefault Assigneesettings. The issue in the ENG project has all four components selected (Activation, Bin, Cart, Database), and the Assignee is left asAutomatic. The issue will be assigned to theProject Lead(Option E) due to the rules for handling multiple components with conflicting default assignees.
* Explanation of the Correct Answer (Option E):
* Project Default Assignee: The project ENG has itsDefault Assigneeset to theProject Lead, meaning that if no component-specific assignee is determined, the issue will be assigned to the Project Lead.
* Component Default Assignees:
* Activation: Default Assignee isComponent lead(User 1).
* Bin: Default Assignee isProject default(Project Lead).
* Cart: Default Assignee isComponent lead(User 3).
* Database: Default Assignee isUnassigned.
* Automatic Assignment Logic with Multiple Components: When an issue has multiple components selected, Jira evaluates theDefault Assigneefor each component:
* If all components have the same default assignee, that user is assigned.
* If components have different default assignees (or some are unassigned), Jira falls back to the project'sDefault Assignee(Project Lead in this case).
* In this scenario:
* Activationassigns to User 1.
* Binassigns to the Project Lead (via project default).
* Cartassigns to User 3.
* Databaseassigns to Unassigned.
* Since the components have conflicting default assignees (User 1, Project Lead, User 3, Unassigned), Jira cannot resolve to a single assignee and uses the project'sDefault Assignee, which is theProject Lead.
* Exact Extract from Documentation:
Configure default assignees
TheDefault Assigneefor a project or component determines who is assigned to new issues when theAssignee field is set toAutomatic.
Multiple components:
* If an issue has multiple components with different default assignees, Jira assigns the issue to the project'sDefault Assignee.To configure:
* Go toProject settings > Componentsto set component default assignees.
* Go toProject settings > Detailsto set the project'sDefault Assignee.Note: The project's Default Assigneeis used when component assignees conflict.(Source: Atlassian Support Documentation, "Manage project settings in Jira Cloud")
* Why This Fits: With conflicting default assignees across the four components, Jira assigns the issue to the project'sDefault Assignee, which is theProject Lead, making Option E the correct answer.
* Why Other Options Are Incorrect:
* User 1 (Option A):
* User 1 is the default assignee for theActivationcomponent (as the Component lead).
However, with multiple components selected and different assignees (User 1, Project Lead, User 3, Unassigned), Jira falls back to the project'sDefault Assignee(Project Lead), not User 1.
* Extract from Documentation:
If multiple components have different default assignees, the project'sDefault Assigneeis used, not a component-specific assignee.
(Source: Atlassian Support Documentation, "Manage project settings in Jira Cloud")
* User 2 (Option B):
* User 2 is the Component lead forBin, but the default assignee forBinis set toProject default(Project Lead), not the Component lead. Even if it were User 2, the conflicting assignees across components would result in the Project Lead being assigned.
* Extract from Documentation:
TheProject defaultsetting for a component assigns issues to the project'sDefault Assignee, not the Component lead.
(Source: Atlassian Support Documentation, "Manage components in Jira Cloud")
* User 3 (Option C):
* User 3 is the default assignee for theCartcomponent (as the Component lead). However, the conflicting assignees across components (User 1, Project Lead, User 3, Unassigned) result in the Project Lead being assigned, not User 3.
* Extract from Documentation:
Conflicting component assignees result in the project'sDefault Assigneebeing used.
(Source: Atlassian Support Documentation, "Manage project settings in Jira Cloud")
* User 4 (Option D):
* User 4 is the Component lead forDatabase, but the default assignee forDatabaseis Unassigned, not User 4. Even if it were User 4, the conflicting assignees would result in the Project Lead being assigned.
* Extract from Documentation:
TheUnassigneddefault assignee for a component does not override the project'sDefault Assigneein conflicts.
(Source: Atlassian Support Documentation, "Manage components in Jira Cloud")
* Unassigned (Option F):
* While theDatabasecomponent has a default assignee ofUnassigned, the presence of other components with different assignees (User 1, Project Lead, User 3) creates a conflict, and Jira assigns the issue to the Project Lead, notUnassigned.
* Extract from Documentation:
Unassignedas a default assignee is overridden by the project'sDefault Assigneein cases of conflict.
(Source: Atlassian Support Documentation, "Manage project settings in Jira Cloud")
* Additional Notes:
* TheDefault Assigneefor the project is set inProject settings > Details, and component-specific default assignees are set inProject settings > Components.
* The user creating the issue must have theAssign Issuespermission, and the Project Lead must have theAssignable Userpermission to be assigned.
* If only one component were selected (e.g., Activation), the issue would be assigned to User 1, but selecting all four components triggers the conflict resolution to the Project Lead.
:
Atlassian Support Documentation:Manage project settings in Jira Cloud
Atlassian Support Documentation:Manage components in Jira Cloud
Atlassian Support Documentation:Manage permissions in Jira Cloud

NEW QUESTION # 77
......
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