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[General] Free PDF 2026 Updated L4M2: Defining Business Needs Practice Tests

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【General】 Free PDF 2026 Updated L4M2: Defining Business Needs Practice Tests

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2026 Latest PassReview L4M2 PDF Dumps and L4M2 Exam Engine Free Share: https://drive.google.com/open?id=1eUCadOF41JZZ5dqsgMdMi--gts178WW_
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To be eligible for the CIPS L4M2 certification exam, candidates must have completed the L4M1 module or have equivalent work experience. They must also meet the requirements set out by CIPS, which includes a minimum of two years of work experience in a relevant field. Once the candidate has met these requirements, they can register for the exam and start preparing for the test.
CIPS L4M2 (Defining Business Needs) exam is an essential certification for procurement professionals who want to develop their skills in identifying and defining the needs of their organization. L4M2 Exam is designed to help professionals understand the importance of defining business needs and how to effectively gather and analyze data to develop appropriate strategies that meet those needs.
L4M2 Actualtest - New L4M2 Exam TestkingOnly if you download our software and practice no more than 30 hours will you attend your test confidently. Because our CIPS L4M2 exam torrent can simulate limited-timed examination and online error correcting, it just takes less time and energy for you to prepare the L4M2 Exam than other study materials.
CIPS L4M2 Exam covers a wide range of topics, including the importance of stakeholder analysis, requirements gathering techniques, and how to use various tools and techniques to identify and prioritize business needs. Candidates will also be tested on their ability to create and manage project plans, as well as their knowledge of risk management and change management.
CIPS Defining Business Needs Sample Questions (Q211-Q216):NEW QUESTION # 211
Daytona Ltd is developing a new product which is more environmental friendly. Though the objectives are set, the project team has no idea on which functions will be customers' favourites. Which of the following will help them decide the 'should-have' functions of the new product?
  • A. Taguchi method
  • B. Six Sigma
  • C. Thomas-Kilmann model
  • D. Kano model
Answer: D
Explanation:
The Kano model is useful in gaining a thorough understanding of a customer's needs. You can translate and transform the resulting verbatims using the voice of the customer table that, subse-quently, becomes an excellent input as the whatsin a quality function deployment (QFD) House of Quality.
The model involves two dimensions:
Achievement (the horizontal axis), which goes from the supplier didn't do it at all to the supplier did it very well.
Satisfaction (the vertical axis), which goes from total dissatisfaction with the product or service to total satisfaction with the product or service.
Dr. Noriaki Kano isolated and identified three levels of customer expectations: that is, what it takes to positively impact customer satisfaction. The figure below portrays the three levels of need: expected, normal, and exciting.
The Thomas-Kilmann Conflict Mode Instrument (TKI) is a conflict style inventory, which is a tool developed to measure an individual's response to conflict situations.
Genichi Taguchi, a Japanese engineer, proposed several approaches to experimental designs that are sometimes called "Taguchi Methods." These methods utilize two-, three-, and mixed-level fractional factorial designs. Large screening designs seem to be particularly favored by Taguchi adherents.
Six Sigma is a method that provides organizations tools to improve the capability of their business processes.
This increase in performance and decrease in process variation helps lead to defect re-duction and improvement in profits, employee morale, and quality of products or services.
Source:
- CIPS study guide page 171-172
- WHAT IS THE KANO MODEL?
LO 3, AC 3.4

NEW QUESTION # 212
Which of the following are major factors when determining the bargaining power of buyers? Select THREE that apply.
  • A. Life cycle costs
  • B. Cash flow
  • C. Switching costs
  • D. Interest costs
  • E. Dependence of a buyer's purchase on a particular supplier
  • F. Number of buyers relative to suppliers
Answer: C,E,F

NEW QUESTION # 213
Interserve is a construction contractor in UK. When receiving a huge and complex project, Inter-serve's procurement manager assesses the risks by quantifying them and recommends other stake-holders to plan mitigating actions. Is the procurement manager's action justified?
  • A. No, because no risks can be quantified, therefore the procurement manager's action is impossible.
  • B. Yes, because all the risks should be quantified and eliminated completely before they happen
  • C. Yes, because procurement manager needs to assess the risks to prioritise and mitigate any potential risks
  • D. No, because embedding the risk into pricing will decrease the company's competitiveness
Answer: C
Explanation:
Assessing the risks by quantifying them should be done. Even with qualitative risk assessment, quantifying is still important since risks need to be prioritised.
Risk assessment can be qualitative or quantitative. Perform qualitative and perform quantitative risk analysis are two processes within the project risk management knowledge area, in the planning process group. While qualitative risk analysis should generally be performed on all risks, for all projects, quantitative risk analysis has a more limited use, based on the type of project, the project risks, and the availability of data to use to conduct the quantitative analysis.
Qualitative Risk Analysis
A qualitative risk analysis prioritises the identified project risks using a pre-defined rating scale. Risks will be scored based on their probability or likelihood of occurring and the impact on project objectives should they occur.
Probability/likelihood is commonly ranked on a zero to one scale (for example, .3 equating to a 30% probability of the risk event occurring).
The impact scale is organizationally defined (for example, a one to five scale, with five being the highest impact on project objectives - such as budget, schedule, or quality).
A qualitative risk analysis will also include the appropriate categorization of the risks, either source-based or effect-based.
Quantitative Risk Analysis
A quantitative risk analysis is a further analysis of the highest priority risks during a which a numerical or quantitative rating is assigned in order to develop a probabilistic analysis of the project.
A quantitative analysis:
- Quantifies the possible outcomes for the project and assesses the probability of achieving specific project objectives
- Provides a quantitative approach to making decisions when there is uncertainty
- Creates realistic and achievable cost, schedule or scope targets
In order to conduct a quantitative risk analysis, you will need high-quality data, a well-developed project model, and a prioritized lists of project risks (usually from performing a qualitative risk analysis).
Reference: CIPS study guide page 143-144
LO 3, AC 3.3

NEW QUESTION # 214
Which of the following activities are considered as primary activities of an organization according to Porter's value chain? Select TWO that apply:
  • A. Maintenance
  • B. Assembly design
  • C. Trainees recruitment
  • D. Picking and delivery components
  • E. Sourcing transportation services
Answer: A,D
Explanation:
Primary activities consist of inbound logistics, operations, outbound logistics, sales & marketing, service.
Second activities consist of firm infrastructure, human resource management, technology development and procurement The following graph illustrate the value chain (Source: Smartsheet) Graphical user interface, diagram Description automatically generated

Picking and delivery components is inbound logistics.
Maintenance is an example of operations activity.
Sourcing transportation services is an activity of procurement
Assembly design is an activity in research and development (Technology) Recruiting is an activity of human resource management Reference: CIPS study guide page 71 LO 2, AC 2.1

NEW QUESTION # 215
Which of the following activities would apply to a straight rebuy procurement?
* Reviewing existing specifications and arrangements
* Engaging in extensive purchasing research
* Engaging in proactive value engineering
* Optimising inventory replenishment methods
  • A. 1 and 3 only
  • B. 2 and 3 only
  • C. 1 and 4 only
  • D. 2 and 4 only
Answer: C

NEW QUESTION # 216
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