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Salesforce Arch-302認証試験 & Arch-302最新知識
Posted at 2/19/2026 02:09:03
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無料でクラウドストレージから最新のTopexam Arch-302 PDFダンプをダウンロードする:https://drive.google.com/open?id=1gcD5RGCPc6P7ttHvRBvZT8vLGuK9ga6h
TopexamはIT認定試験のArch-302問題集を提供して皆さんを助けるウエブサイトです。Topexamは先輩の経験を生かして暦年の試験の材料を編集することを通して、最高のArch-302問題集を作成しました。問題集に含まれているものは実際試験の問題を全部カバーすることができますから、あなたが一回で成功することを保証できます。
当社TopexamのArch-302学習教材は常に高い合格率を維持していることがわかっています。教材の質の高さによるものであることは間違いありません。合格率は、Arch-302トレーニングファイルを証明する最も重要な標準であるというのは常識の問題です。教材の高い合格率は、当社の製品がすべての人々がArch-302試験に合格し、関連する認定を取得するために非常に効果的かつ有用であることを意味します。そのため、当社からArch-302試験問題を購入すると、短時間で認定資格を取得できます。
Salesforce Arch-302最新知識 & Arch-302テキストそんなに多くの人はSalesforce Arch-302試験に合格できるのに興味がわきますか。人に引けをとりたくないあなたはSalesforce Arch-302資格認定を取得したいですか。ここで、彼らはArch-302試験にうまく合格できる秘訣は我々社の提供する質高いSalesforce Arch-302問題集を利用したことだと教えます。弊社のSalesforce Arch-302問題集を通して復習してから、真実的に自分の能力の向上を感じ、Arch-302資格認定を受け取ります。
Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題 (Q90-Q95):質問 # 90
A company is using Service Cloud, B2C Commerce, and Marketing Cloud to provide an end-to-end B2C solution. The company does not use MuleSoft or any other integration middleware and does not plan on using them in the near future. The company has about 10 million customers with a growth rate of 10% year over year, On average, each customer raises 10-50 support tickets each year, Each ticket may contain multiple comments, responses, and attachments. There is a need for the service agents to have visibility on customer tickets for up to 5 years.
What approach should a Solution Architect recommend in order to deliver the desired functionality given the company's expected growth over the next 5 years, while still adhering to the platform's governor limits?
- A. Capture and resolve tickets using the capabilities of 852C Commerce. Archive cases and related data older than a year in Big Objects and delete records that are more than 5 years old.
- B. Capture and resolve tickets using the capabilities of Service Cloud, Use the Service Cloud console to display cases and related data raised by a customer in the past 5 years.
- C. Capture and resolve tickets using the capabilities of Service Cloud. Archive cases and related data older than a year in Big Objects and delete records that are more than 5 years old.
- D. Capture and resolve tickets using the capabilities of Service Cloud. Archive resolved cases and related data into Heroku and display them back in Service Cloud using Salesforce Connect.
正解:D
解説:
This approach allows the company to use Service Cloud for capturing and resolving tickets, which provides a better customer service experience than B2C Commerce. It also allows the company to archive resolved cases and related data into Heroku, which is a cloud platform that can store large amounts of data without hitting the platform's governor limits. Using Salesforce Connect, the company can display the archived data back in Service Cloud without storing it in Salesforce, thus saving storage space and costs. References: https://help.
salesforce.com/s/articleView?id=sf.data_source_connect.htm&type=5 https://www.heroku.com/home
質問 # 91
An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers
- A. Auto Response Rules
- B. Assignment Rules
- C. Queues
- D. Support Processes
正解:B、C
解説:
A support case is a record that tracks a customer's question, problem, feedback, or request for service. A support case can be created manually by a user or automatically by an email, web form, chat, etc. A support case can be assigned to a user or a queue for further action or resolution. To automatically route incoming support cases to the correct team based on their tier level, a Solution Architect should configure the following:
* Assignment Rules: Assignment rules are rules that define how to assign cases to users or queues based on certain criteria or conditions. Assignment rules can help automate the case assignment process and ensure that cases are routed to the right people or teams based on their skills, availability, workload, etc.
* Queues: Queues are lists of records that need to be worked on by multiple users or teams. Queues can help organize and prioritize workloads and distribute cases among users or teams based on their capacity or expertise.
Option C is incorrect because support processes are processes that define the stages or statuses that a case goes through from creation to closure. Support processes do not affect how cases are assigned to users or queues based on tier level. Option D is incorrect because auto response rules are rules that define how to send automatic email responses to customers when cases are created or updated based on certain criteria or conditions. Auto response rules do not affect how cases are assigned to users or queues based on tier level.
References:
* https://help.salesforce.com/s/ar ... case.htm&type=5
* https://help.salesforce.com/s/ar ... home.htm&type=5
* https://help.salesforce.com/s/ar ... view.htm&type=5
質問 # 92
Universal Containers (UC) Is planning a campaign for its newly-launched product categories. They have already run similar campaigns in the past and want to cross-sell this new product to their existing customers.
To achieve this, they are creating customer group segments using its e-commerce strategies while adhering to the current customer's compliance preferences for previous campaigns.
Which two products should a Solution Architect include in the architecture to meet UC's needs?
- A. Marketing Cloud and Sales Cloud
- B. Marketing Cloud and B2C Commerce
- C. Marketing Cloud and Service Cloud
- D. Service Cloud and B2C Commerce
正解:B
解説:
Marketing Cloud and B2C Commerce are the two products that a Solution Architect should include in the architecture to meet UC's needs. Marketing Cloud allows UC to create customer group segments using its e- commerce data and send personalized messages across channels, while adhering to the current customer's compliance preferences for previous campaigns. B2C Commerce enables UC to cross-sell its new product categories on its online storefront and provide a seamless shopping experience for its customers.
質問 # 93
Universal Containers (UC) is sending Invoice data from an external ERP system into their Salesforce org.
Management is worried about data storage in their org, and after some analyses, they have identified the ERP Invoice records responsible for over 40% of the data storage. Their current business process does not require a Salesforce user to edit these records, so they can be read-only.
What recommendation should a Solution Architect make in order to reduce the storage size in Salesforce and still be able to access the ERP Invoice records in Salesforce?
- A. Use Change Data Capture to sync Invoice records
- B. Build a custom solution to view the ERP Invoice records in Salesforce
- C. Use Platform Events to sync Invoice record changes
- D. Use Salesforce Connect/External Objects (with custom Apex adapters)
正解:D
解説:
This answer is correct because it is a way to reduce the storage size in Salesforce and still be able to access the ERP Invoice records in Salesforce. Salesforce Connect/External Objects can be used to display external data in Salesforce without copying or storing it. Custom Apex adapters can be used to connect to any external system that has a web service API, such as an ERP system. References: https://help.salesforce.com/s
/articleView?id=sf.datacloud_connect.htm&type=5 https://developer.salesforce.com/docs/atlas.en-us.
apexcode.meta/apexcode/apex_connector_intro.htm
質問 # 94
A marketing team is using Sales Cloud web-to-lead forms to capture leads. The company recently acquired Marketing Cloud and wants to ensure that the data is synchronized to Marketing Cloud without losing data and without creating duplicate contacts.
Which consideration should a Solution Architect voice to the marketing team when designing this solution?
- A. Leads and contacts are unique records in Marketing Cloud.
- B. The contact delete framework in Marketing Cloud can be used to resolve duplicate contacts and associated billing challenges.
- C. Leads can be merged and converted in Marketing Cloud.
- D. Web-to-lead forms trigger Marketing Cloud journeys without creating leads in Salesforce.
正解:A
解説:
Marketing Cloud treats leads and contacts as separate records, even if they have the same email address. This means that syncing leads from Sales Cloud to Marketing Cloud can create duplicate contacts and increase the contact count and billing. To avoid this, the marketing team should consider using contacts only or converting leads to contacts before syncing them to Marketing Cloud. References: https://help.salesforce.com/s
/articleView?id=sf.mc_co_sync_leads_and_contacts.htm&type=5
質問 # 95
......
現在、多くの外資系会社はSalesforceのArch-302試験認定を持つ職員に奨励を与えます。それに、Arch-302試験に合格しない人々は大変なことであるでしょうか?我々のSalesforceのArch-302問題集は試験に準備する受験生にヘルプを与えます。もしあなたはSalesforceのArch-302試験に準備しているなら、弊社TopexamのArch-302問題集を使ってください。
Arch-302最新知識: https://www.topexam.jp/Arch-302_shiken.html
現在、SalesforceのArch-302認定試験に受かりたいIT専門人員がたくさんいます、あなたはきっとSalesforceのArch-302試験に合格できますから、Salesforce Arch-302認証試験 あなたは上司によって高く評価されます、Salesforce Arch-302認証試験 お金を返済したい候補者は、全額払い戻しを行い、別の試験を受ける候補者は無料で換えることができます、Salesforce Arch-302認証試験 私たちは長い間市場に滞在し、成長してきました、しかし、Arch-302試験に合格し、証明書を取得することは容易ではありません、私たちのArch-302試験のサンプルの質問は、全体の知識構造を構築するのに役立ちます。
すっかり冷めた料理つつき、酒を酌み交わして、もちろん、マネージャーがこれらすべてを大規模に行うには組織化物事は不可能であり、マケルヘランはどの部分が最も重要であるかを確実に言うことはできません、現在、SalesforceのArch-302認定試験に受かりたいIT専門人員がたくさんいます。
一生懸命にArch-302認証試験 & 合格スムーズArch-302最新知識 | 効果的なArch-302テキストあなたはきっとSalesforceのArch-302試験に合格できますから、あなたは上司によって高く評価されます、お金を返済したい候補者は、全額払い戻しを行い、別の試験を受ける候補者は無料で換えることができます、私たちは長い間市場に滞在し、成長してきました。
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P.S. TopexamがGoogle Driveで共有している無料かつ新しいArch-302ダンプ:https://drive.google.com/open?id=1gcD5RGCPc6P7ttHvRBvZT8vLGuK9ga6h
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