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[General] Pass Guaranteed Salesforce - Sales-101 - Salesforce Certified Sales Foundations–

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【General】 Pass Guaranteed Salesforce - Sales-101 - Salesforce Certified Sales Foundations–

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Salesforce Sales-101 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Customer Success: This section of the exam measures skills of Sales Representatives and explains post-sales actions, order booking, and fulfillment. It also reviews the customer journey after the sale and evaluates the realized versus expected value to ensure satisfaction and retention.
Topic 2
  • Customer Engagement:This section of the exam measures skills of Sales Representatives and focuses on building credibility through thought leadership, using multiple touchpoints to generate interest, and aligning solutions with customer needs. It also highlights the importance of nurturing relationships and driving product adoption for maximum value.
Topic 3
  • Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.

Salesforce Certified Sales Foundations Sample Questions (Q39-Q44):NEW QUESTION # 39
A sales representative wants to foster team selling, increase customer satisfaction, and decrease customer attrition at a critical account.
Which business capability can help implement these goals?
  • A. Account and Contact Management
  • B. Account Planning
  • C. Territory Management
Answer: B
Explanation:
Account planning is the business capability that can help a sales representative foster team selling, increase customer satisfaction, and decrease customer attrition at a critical account. Account planning is the process of creating and executing a strategic plan for each key account, based on the account's goals, challenges, needs, and opportunities. Account planning helps the sales representative to align with the account team, understand the customer's business and industry, identify and prioritize the most valuable opportunities, and deliver personalized solutions that drive customer success and loyalty. References: [Sales Rep Training: Plan for Success], [Cert Prep: Salesforce Certified Sales Representativelan for Success]

NEW QUESTION # 40
A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?
  • A. Identify potential trigger events as the reason to reach out to prospects.
  • B. Connect with customers associated with the prospect on social media.
  • C. Focus on personal details when communicating with the prospect.
Answer: A
Explanation:
Identifying potential trigger events as the reason to reach out to prospects is what the sales rep can do to gain their interest when assigned to high-value prospects. A trigger event is an occurrence or change that creates an opportunity or need for a product or service, such as a merger, expansion, launch, etc. Identifying trigger events helps to show relevance, timeliness, and value to the prospects, as well as to capture their attention and curiosity.References:https://www.salesforce.com/resou ... neration-strategies

NEW QUESTION # 41
A sales representative is working with a new customer who has provided an abundance of information about their company's goals and objectives.
Which challenge could the sales rep encounter when developing the scope of a sales solution?
  • A. The customer's lack of product knowledge
  • B. Available discounts and payment terms to offer to the customer
  • C. Difficulty understanding the customer's pain points
Answer: B
Explanation:
A challenge that the sales rep could encounter when developing the scope of a sales solution for a new customer who has provided an abundance of information about their company's goals and objectives is the available discounts and payment terms to offer to the customer. The sales rep needs to balance the customer's budget and expectations with the company's profitability and policies. The sales rep also needs to consider the competitive landscape, the value proposition, and the customer's decision criteria.The sales rep should consult with their manager or team to determine the bestpricing strategy and negotiation tactics for the deal. References: [Sales Rep Training: Negotiate and Close], [Cert Prep: Salesforce Certified Sales Representative: Negotiate and Close]

NEW QUESTION # 42
What is stage velocity in a sales pipeline?
  • A. The number of stages an opportunity must go through
  • B. The pace a deal moves from one stage to another
  • C. The average length of a customer's contract
Answer: B
Explanation:
Stage velocity is the pace a deal moves from one stage to another in a sales pipeline. It is a measure of how quickly and efficiently a sales representative can move an opportunity from the initial contact to the final close. Stage velocity can help the sales representative to forecast more accurately, identify and remove any bottlenecks or obstacles, and optimize their sales process. The number of stages an opportunity must go through or the average length of a customer's contract are not the correct definitions of stage velocity, although they may affect it. The number of stages may vary depending on the complexity and size of the deal, and the average length of a customer's contract may depend on the type and value of the solution. References: Certification - Sales Representative - Trailhead, [Sales Rep Training:Create Effective Selling Habits - Trailhead]

NEW QUESTION # 43
A sales representative is in the closing stages of a deal and wants to summarize the benefits their solution provides to the customer.
What should the sales rep use to build their business case?
  • A. Feature list
  • B. Value map
  • C. Contract review
Answer: B
Explanation:
A value map is a tool that can be used to build a business case by summarizing the benefits that the solution provides to thecustomer. A value map shows how the solution aligns with the customer's strategic objectives, key performance indicators (KPIs), pain points, and needs. A value map also quantifies the expected outcomes and return on investment (ROI) for the customer.References:https://www.salesforce.com/resources
/articles/value-selling/#value-selling-tools

NEW QUESTION # 44
......
The Salesforce Sales-101 desktop practice exam software is customizable and suits the learning needs of candidates. A free demo of the Salesforce Certified Sales Foundations (Sales-101) desktop software is available for sampling purposes. You can change Salesforce Sales-101 Practice Exam's conditions such as duration and the number of questions. This simulator creates a Salesforce Certified Sales Foundations (Sales-101) real exam environment that helps you to get familiar with the original test.
Valid Sales-101 Exam Dumps: https://www.real4test.com/Sales-101_real-exam.html
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