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[General] Cisco 820-605 Passed & Valid 820-605 Exam Guide

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【General】 Cisco 820-605 Passed & Valid 820-605 Exam Guide

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To be eligible for the Cisco 820-605 Exam, candidates should have a strong understanding of sales and customer service methodologies, as well as experience in IT service delivery. 820-605 exam consists of multiple-choice and multiple-response questions, and it can be taken at any Pearson VUE testing center. Candidates will have 90 minutes to complete the exam, and they must score a minimum of 70% to pass. Upon passing the exam, candidates will receive a certification that acknowledges their expertise in customer success management and can help them stand out in a competitive job market.
Valid 820-605 Exam Guide | Study 820-605 PlanAfter seeing you struggle, Dumpleader has come up with an idea to provide you with the actual and updated Cisco 820-605 practice questions so you can pass the 820-605 certification test on the first try and your hard work doesn't go to waste. Updated 820-605 Exam Dumps are essential to pass the Cisco Customer Success Manager (820-605) certification exam so you can advance your career in the technology industry and get a job in a good company that pays you well.
Cisco Customer Success Manager Sample Questions (Q23-Q28):NEW QUESTION # 23
What is a key driver that is creating the need for customer success?
  • A. advanced specializations
  • B. financial resources
  • C. portfolio management
  • D. subscription economy
Answer: D

NEW QUESTION # 24
An external customer case study is being created. Drag and drop the contents which show value from the left onto the right. Not all content choices are used.

Answer:
Explanation:


NEW QUESTION # 25
What should be the primary source of information about a customer's current adoption barriers?
  • A. customer strategic goals
  • B. insight from the account team
  • C. bill of materials
  • D. current industry trends
Answer: A
Explanation:
The primary source of information about a customer's current adoption barriers should be the customer's strategic goals. Understanding these goals helps identify where the solution may not be meeting the customer's needs, which can lead to adoption barriers

NEW QUESTION # 26
The customer has a new leadership team that expresses concern over the lack of adoption of a purchased solution. Which two activities must the Customer Success Manager initiate to mitigate this risk? (Choose two.)
  • A. Review the original business case and reassess desired outcomes with the new leadership
  • B. Evaluate the customer's expertise in managing the purchased solution.
  • C. Address and resolve all technical issues.
  • D. Offer discounts on new products to gain the interest of the new leadership.
  • E. Review the original sales proposal with the sales team.
Answer: A,B

NEW QUESTION # 27
The customer wants to increase the utilization of their video conferencing system. Drag and drop the actions from the left into the correct sequence on the right.

Answer:
Explanation:


NEW QUESTION # 28
......
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