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[General] Free PDF Salesforce - Valid Reliable Service-Cloud-Consultant Test Cost

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【General】 Free PDF Salesforce - Valid Reliable Service-Cloud-Consultant Test Cost

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P.S. Free 2026 Salesforce Service-Cloud-Consultant dumps are available on Google Drive shared by PDFVCE: https://drive.google.com/open?id=1GJQBGWQkZXAg9MpqPZB8IdVS1uCdXR79
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Salesforce Service-Cloud-Consultant exam is a challenging test that requires a deep understanding of the Service Cloud platform. It covers topics such as case management, automation, channel management, and service cloud analytics. Service-Cloud-Consultant Exam consists of 60 multiple-choice questions, and candidates have 105 minutes to complete it. To pass the exam, candidates must score at least 68%.
Salesforce Certified Service cloud consultant Sample Questions (Q246-Q251):NEW QUESTION # 246
UC has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment. What should be used for migration functionality?
  • A. Data loader, change sets, and Force.com Excel Connector
  • B. Force.com migration tool, Force.com IDE, and change sets
  • C. Visual Workflow, data loader, and Force.com IDE
  • D. Mass Transfer Records, change sets, and Force.com migration tool
Answer: B

NEW QUESTION # 247
Cloud Kicks pride support to customers across the workd and uses the Lightning experince. Service agents have a set of common responses. Managers would like to consilidate the responses as Quick Text, translate them to multiple languages and share them to the correct groups of service agents.
What should a consulant recommend to meet the requiements?
  • A. Use translation Workbech to localize each Quick Text.
  • B. Share each Quick Text individually to Public Groups.
  • C. Share the Folder with Quick text for each language.
  • D. Set the Organization-Wide default to Public Ready Only.
Answer: A

NEW QUESTION # 248
Service Console users work on dozen of cases at one time, and often need to update a case they worked on earlier in the day.
What configuration should a consultant recommend?
  • A. Add History to the Utility bar.
  • B. Define a custom List View.
  • C. Keep all open in tabs.
  • D. Use a second Console session.
Answer: C
Explanation:
Explanation
Keeping all open cases in tabs is the recommended configuration for Service Console users who work on dozens of cases at one time, and often need to update a case they worked on earlier in the day. Tabs are a way of organizing records or components in the Service Console so that users can easily access them without losing their place or context. Users can open multiple tabs for different cases, switch between them, pin them, or close them as needed. Users can also use keyboard shortcuts, tab menus, or tab notifications to navigate and manage their tabs more efficiently. Verified References: Service Cloud Consultant Certification Guide & Tips, Work with Tabs in Lightning Console Apps

NEW QUESTION # 249
Which support channel requires the smallest amount of agent work time?
  • A. Webself service
  • B. Email to case
  • C. Chat
  • D. Web to case
Answer: A

NEW QUESTION # 250
What statement is true about the Salesforce Knowledge article lifecycle?
  • A. Articles CANNOT be published until they are reviewed and validated by a qualified author
  • B. Article permission sets allow agents to participate in the article publishing process
  • C. Approval process CANNOT allow publishing of articles that have specific validation statuses
  • D. Knowledge uses public groups as a way to assign users to specific tasks related to articles
Answer: B

NEW QUESTION # 251
......
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