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[Hardware] AP-212 Vce Torrent | Reliable AP-212 Exam Simulations

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【Hardware】 AP-212 Vce Torrent | Reliable AP-212 Exam Simulations

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Salesforce Loyalty Management Accredited Professional Sample Questions (Q58-Q63):NEW QUESTION # 58
A company has decided to use Loyalty Management for customer retention, which will lead to increased revenue. Based on market research, the company decided to make the points available for its Loyalty Program Members after the return period of 14 days is over.
What is the best solution to meet the company's business requirements?
  • A. Enable Escrow Points
  • B. Install App Exchange
  • C. Enable Pending Points
  • D. Enable Deferred Points
Answer: D
Explanation:
To meet the company's business requirements of making points available for Loyalty Program Members after a return period of 14 days, the best solution is to Enable Deferred Points (C). Deferred points are a feature in Salesforce Loyalty Management that allows points to be earned but not immediately available for redemption, typically used to account for return periods or other conditional delays. By enabling deferred points, the company can ensure that points are only made available after the specified return period has passed, aligning with their business strategy and reducing the risk of point redemption for returned products.

NEW QUESTION # 59
An IT Administrator has received a request from the Customer Service team to enable agents to view the Loyalty Program Member information on a Case record in Service Cloud.
What steps should the Administrator take to configure this?
  • A. On the Case Page Layout, the Related Record component should be added with the 'First Lookup' selected as the 'Loyalty Program 0 Member'
  • B. On the Case Page Layout, the View Related Membership' action should be added to the Highlights panel and the Loyalty information to be displayed should be selected
  • C. On the Case Page Layout, the View Member Profile' component should be added and the required Related Lists from Loyalty Program  Member should be selected
  • D. On the Case Page Layout, the Loyalty Program Member Related Lists are available and should be directly embedded to show the Loyalty information
Answer: C
Explanation:
To enable agents to view Loyalty Program Member information on a Case record in Service Cloud, the IT Administrator should On the Case Page Layout, add the 'View Member Profile' component and select the required Related Lists from Loyalty Program Member (B). This component allows for the display of relevant Loyalty Program Member information directly within the context of a Case record, enhancing the service agent's ability to access pertinent loyalty information while managing customer cases.

NEW QUESTION # 60
Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that there are transactions that contain the coat product.
Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?
  • A. That the member is a campaign member of the promotion campaign.
  • B. That the promotion has specified the Current Liability Amount.
  • C. That the flow is active and has been created to apply the promotion.
  • D. That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.
Answer: C,D
Explanation:
To address the issue of missing promotion vouchers for members who purchased coats, the Loyalty Administrator should review:
* A: Ensure the promotion has been accurately created with the right characteristics and dates, and that the Voucher Definition is correctly associated. This verifies that the promotion is set up to trigger the desired rewards (hat and gloves) for qualifying purchases (coat).
* C: Confirm that the flow intended to apply the promotion is active and properly configured. This flow is responsible for detecting qualifying transactions and applying the voucher to the member's account.

NEW QUESTION # 61
What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?
  • A. Automatically Add a New Individual Relationship
  • B. Enable Connector Settings on all the Loyalty Objects
  • C. Activating and Publishing the Segment
  • D. Send Loyalty Promotion Segments to marketing Cloud
  • E. Enable Service Connector for Promotion Escalations.
Answer: C,D,E
Explanation:
Setting up a loyalty promotion with Salesforce CDP (Customer Data Platform) and Marketing Cloud involves several critical steps to ensure seamless integration and functionality. The first step, 'Send Loyalty Promotion Segments to Marketing Cloud,' involves identifying and segmenting your loyalty members in Salesforce CDP and then transferring these segments to Marketing Cloud for targeted marketing efforts. 'Activating and Publishing the Segment' is crucial as it makes the segment available for use within Marketing Cloud, allowing for personalized engagement with the segmented audience. Lastly, 'Enable Service Connector for Promotion Escalations' is essential for ensuring that any promotional activities or escalations are properly managed and communicated between Salesforce CDP, Loyalty Management, and Marketing Cloud, providing a cohesive experience across platforms.

NEW QUESTION # 62
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes how to grant proper access on the user details page
  • A. Assign access by checking CRM Analytics plus user
  • B. Assign user access to permission sets for analytics for Loyalty.
  • C. Assign user access to the analytics for Loyalty role.
  • D. Assign the user the analytics profile for analytics for Loyalty.
Answer: B,C
Explanation:
To enable users to access a new analytics app, it's crucial to assign them the appropriate roles and permission sets. Assigning user access to the analytics for Loyalty role ensures that users are granted the necessary permissions to view and interact with the Loyalty analytics content. This role is designed to encompass the permissions required for accessing and analyzing Loyalty-specific data.
Additionally, assigning user access to permission sets for analytics for Loyalty is an effective way to provide access. Permission sets offer a flexible and granular approach to managing user permissions, allowing Administrators to specify the exact capabilities each user should have within the analytics app. This method ensures that users have access to the appropriate analytics tools and data relevant to their roles and responsibilities within the Loyalty program.

NEW QUESTION # 63
......
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All exam questions that contained in our Salesforce AP-212 study engine you should know are written by our professional specialists with three versions to choose from: the PDF, the Software and the APP online, We adhere to the principle of No help, Full refund, your money will full back to you if you don't pass the test with our AP-212 pdf braindumps, Fast2test has formulated the Loyalty Management Accredited Professional (AP-212) product in three versions.
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