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[General] Latest Field-Service-Consultant Questions & Valid Field-Service-Consultant S

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【General】 Latest Field-Service-Consultant Questions & Valid Field-Service-Consultant S

Posted at yesterday 23:10      View：8 | Replies：0        Print      Only Author   [Copy Link] 1#
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Salesforce Field-Service-Consultant exam is a certification exam designed to test the knowledge and skills of professionals who work with Salesforce Field Service. Salesforce Certified Field Service Consultant certification is ideal for individuals who are looking to validate their expertise in managing and implementing Field Service solutions for their clients. The Field-Service-Consultant Certification is a great way to demonstrate that you have the skills and knowledge necessary to help companies manage their field service operations more efficiently and effectively.
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Salesforce Field-Service-Consultant Certification is suitable for individuals who have experience working in the field service industry and want to take their career to the next level. Salesforce Certified Field Service Consultant certification is also ideal for individuals who have experience working with Salesforce Field Service Lightning and want to validate their knowledge and skills. Salesforce Certified Field Service Consultant certification can open up many career opportunities for individuals and can help them stand out in a competitive job market.
Salesforce Certified Field Service Consultant Sample Questions (Q40-Q45):NEW QUESTION # 40
Universal container has enabled field service lightning and want to enable milestones for work order.
What should a consultant take into consideration?
  • A. Creating entitlement for class and work order must be separated
  • B. Creating milestones trackers requires a custom lightning component
  • C. Creating entitlements for work orders requires a custom lightning component
  • D. Creating milestones for word orders requires an entitlement for case
Answer: A

NEW QUESTION # 41
Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?
  • A. Field Service Lightning Scheduling License
  • B. Field Service Lightning Admin Permissions
  • C. Field Service Lightning Mobile License
  • D. Field Service Lightning Standard Permissions
Answer: B
Explanation:
Explanation
Field Service Lightning Admin Permissions are required to set up new territories, define new schedule policies, and control settings on the Gantt chart. These permissions allow users to access and modify field service settings and objects.
References: https://help.salesforce.com/s/ar ... ions.htm&type=5

NEW QUESTION # 42
Northern Trail Outfitters (NTO) wants to improve customer satisfaction by setting expectations around upcoming appointments.
When designing the Customer Service Representative's user interface, in most cases, which two fields should be shared with the customer about an upcoming appointment?
Choose 2 answers
  • A. Arrival Window Start
  • B. Scheduled End
  • C. Scheduled Start
  • D. Arrival Window End
Answer: A,D
Explanation:
Explanation
Arrival Window Start and Arrival Window End are fields on the Service Appointment that indicate when a technician is expected to arrive at a customer site based on travel time and service duration calculations. These fields can be shared with customers to set expectations around upcoming appointments. Scheduled End and Scheduled Start are fields on the Service Appointment that indicate when a technician is scheduled to start and end their service based on their availability and assigned time slots. These fields are not accurate indicators of when a technician will arrive at a customer site, as they do not account for travel time and service duration variations. References: https://help.salesforce.com/s/ar ... ents.htm&type=5

NEW QUESTION # 43
Northern Trail Outfitters (NTO) imports a file daily into Marketing Cloud of customers who have bought a tent from their website that day. They want to set up a month-long welcome Journey which sends emails specific to the purchase such as the type of tent, the available accessories for the tent, and care of the tent at different points throughout the Journey. NTO also recognizes that due to their competitive prices, they have had customers purchase more than one tent within a month.
What type of data should be used in the Decision Splits in their Journey to make sure the choices reflect the correct tent?
  • A. Contact Data
  • B. Journey Data
  • C. Salesforce Data
  • D. Entry Data
Answer: B

NEW QUESTION # 44
AW Computing technicians use the field service mobile application exclusively since they are always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.
How should the field service administrator ensure this requirement is met?
  • A. Instruct the dispatcher to only dispatch one work order to each technician at a time.
  • B. Set up auto dispatch to dispatch one work order for each technician at a time
  • C. Enable drip feed to dispatch one service appointment per technician at a time.
  • D. Set Send Appointment Notifications on Dispatch in the mobile settings to one.
Answer: C
Explanation:
Explanation
Drip feed is a feature that automatically dispatches service appointments to resources based on predefined criteria and time intervals. By enabling drip feed, the system can dispatch one service appointment per technician at a time, and adjust their schedule accordingly.
References: https://help.salesforce.com/s/ar ... feed.htm&type=5

NEW QUESTION # 45
......
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