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[General] PEGACPDC25V1 exam guide & PEGACPDC25V1 Real dumps & PEGACPDC25V1 free fi

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【General】 PEGACPDC25V1 exam guide & PEGACPDC25V1 Real dumps & PEGACPDC25V1 free fi

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q75-Q80):NEW QUESTION # 75
Which of the following reasons explains why a customer might receive an action that they already accepted?
  • A. The actions are filtered based on eligibility.
  • B. The action suitability conditions are not defined.
  • C. The volume constraint is not set to exclude previously accepted offers.
  • D. The suppression rules are not defined to exclude previously accepted actions.
Answer: C
Explanation:
A customer might receive an action that they already accepted if the volume constraint for that action is not configured to exclude previously accepted offers. This option can be enabled by selecting the Exclude previously accepted actions checkbox in the volume constraint configuration. The action suitability conditions are used to determine whether an action is suitable for a customer based on their propensity, priority, or other criteria, not based on their previous responses. The suppression rules are used to exclude customers from receiving an action based on certain conditions, such as opt-out preferences or recent purchases, not based on their previous responses. The actions are filtered based on eligibility before applying the volume constraints, so this option does not explain why a customer might receive an action that they already accepted. Verified References: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

NEW QUESTION # 76
U+ Bank is designing a customer journey to increase credit card usage among new customers. The journey includes several stages with specific actions triggered by customer behavior. The bank wants to ensure that customers receive the most relevant actions based on their engagement.
Which stage arbitration option should the NBA Specialist select to ensure that customers always progress in the journey without reverting to previous stages?
  • A. Forward progress (no backwards).
  • B. All Issues and All Groups.
  • C. Eligible stage with the highest priority action.
  • D. Rightmost eligible stage.
Answer: A

NEW QUESTION # 77
Regional Bank has a fully implemented 1:1 customer engagement solution that is in the business-as-usual phase. A business user from this bank identifies the need for a new promotional offer for customers who regularly use mobile banking services. The user has detailed requirements including eligibility criteria, treatment messaging, and implementation timeline.
Which process should the business user follow to implement the new action?
  • A. Contact the IT department to develop the action artifacts outside the standard workflow
  • B. Create a change request specifying action details, which will then be processed by NBA specialists
  • C. Access the Customer Decision Hub portal directly and create the action on the Action landing page
  • D. Use the bulk import functionality to upload the action configuration from a spreadsheet
Answer: B

NEW QUESTION # 78
U+ Bank, a retail bank, is currently presenting a cashback offer on its website.
Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer:
While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt- to-income ratio from 48 to 45.
As a business user, what are the two tasks that you define to update the cashback offer? (Choose Two)
  • A. Edit the action details.
  • B. Remove existing treatment.
  • C. Edit an existing treatment.
  • D. Add a new treatment.
  • E. Edit the engagement policy.
Answer: A,E
Explanation:
To update the cashback offer, you need to edit the engagement policy and the action details. Editing the engagement policy allows you to add a new channel (SMS) and update the suitability condition (lowering the debt-to-income ratio). Editing the action details allows you to specify the treatment for each channel (web and SMS). Verified References: [Pega Decisioning Consultant | Pega Academy]

NEW QUESTION # 79
MegaRetail Solutions has successfully created and approved their brand voice in Pega 1:1 Operations Manager. They have also established global directives for style, grammar, language, and compliance. Now they want to ensure that their Pega GenAI system uses this brand voice to generate marketing treatments that also maintain consistency with their established guidelines.
How will MegaRetail Solutions' approved brand voice be applied in their content generation process?
  • A. Brand voice replaces global directives for streamlined content creation
  • B. Brand voice applies only to manually created content, not automated generation
  • C. Global directives override brand voice settings for compliance requirements
  • D. The system uses brand voice with global directives for consistent content generation
Answer: D

NEW QUESTION # 80
......
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