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FS-Con-101 Real Testing Environment & FS-Con-101 Testdump

Posted at 1/27/2026 07:36:29      View:40 | Replies:0        Print      Only Author   [Copy Link] 1#
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Salesforce Certified Field Service Consultant Sample Questions (Q142-Q147):NEW QUESTION # 142
Universal Containers has implemented a Flow that allows Technicians to replace faulty or damaged Assets directly fromwithin the Salesforce Field Service mobile app.
Once a replacement has been made, where can the Asset Relationships be viewed?
  • A. Only the Primary Assets related list on the Work Order object
  • B. Both the Primary Assets and Related Assets related lists on the Asset object
  • C. Only the Primary Assets related list on the Asset object
  • D. Both the Primary Assets and Related Assets related lists on the Work Order object
Answer: B
Explanation:
This option allows viewing the asset relationships on the Asset object, where the primary asset is the parent asset and the related assets are the child assets. References:https://help.salesforce.com/s/articleView?id=sf.
fs_asset_relationships.htm&type=5

NEW QUESTION # 143
A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?
  • A. service report
  • B. work order
  • C. work types
  • D. service appointment
Answer: B
Explanation:
A Product Request record can be added to a Work Order to request a product from inventory for a service appointment. A Work Type is a template that defines the duration, skills, and products required fora work order or work order line item. A Service Appointment is a record that represents a scheduled visit by a service resource to a customer location. A Service Report is a document that summarizes the details and outcomes of a service appointment. References: https://help.salesforce.com/s/ar ... s_product_requests.
htm&type=5 https://help.salesforce.com/s/ar ... ypes.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.fs_service_appointments.htm&type=5https://help.salesforce.com/s
/articleView?id=sf.fs_service_reports.htm&type=5

NEW QUESTION # 144
Technicians earn certifications that must be renewed periodically to ensure their skills remain up to date.
How can these certifications be managed on the Resource?
  • A. Add the Resource Skill and track certification using reminder.
  • B. Add the Resource Skill and set the End Date.
  • C. Add the Resource Skill and create Absence onceexpired.
  • D. Add the Resource Skill and remove from the Service Territory once expired.
Answer: B
Explanation:
This option allows the Resource Skill to expire when the certification expires, and prevents the resource from being scheduled for jobs that require that skill. References:https://help.salesforce.com/s/articleView?id=sf.
fs_resource_skills.htm&type=5

NEW QUESTION # 145
Service resources at universal container UC frequently work in more than one serviceterritory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers
  • A. Deselect workinglocation primary on the working territories work rule
  • B. Select working location enable primary on the working territories work rule
  • C. Remove the match territory work rule
  • D. Includes the match territory work rule
Answer: A,D
Explanation:
The match territorywork rule is used to match service appointments to service resources based on their assigned territories. Deselecting working location primary on the working territories work rule allows considering secondary territories as well as primary territories when matching service appointments to service resources. Removing the match territory work rule would ignore territories when scheduling service appointments. Selecting working location enable primary on the working territories work rule would only consider primary territories when matching service appointments to service resources. References:https://help.
salesforce.com/s/articleView?id=sf.fs_work_rules_overview.htm&type=5

NEW QUESTION # 146
Universal Containers wants to implement Service LevelAgreements (SLA) for Work Orders.
Which three considerations should the Consultant take into account?
Choose 3 answers
  • A. An Entitlement Process must be applied to both Cases and Work Orders.
  • B. A single Milestone can be added to both Case and Work Order Entitlement Processes.
  • C. Milestones for Work Orders can be configured in Setup.
  • D. A new Entitlement Process requires selecting a single Entitlement Process Type.
  • E. Milestones for Work Orders can be set up from the metadata API.
Answer: C,D,E
Explanation:
These three considerations should be taken into account when implementing service level agreements for work orders, as they affect how milestones are created and applied to work orders. References:https://help.
salesforce.com/s/articleView?id=sf.fs_milestones_for_work_orders_overview.htm&type=5

NEW QUESTION # 147
......
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