What Makes You Trust an E-commerce App Before Buying?

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When you download a new ecommerce app, what convinces you it’s safe and reliable enough to make your first purchase?

Some people look for things like verified payment gateways, clear return policies, or strong customer support. Others might care more about user reviews, ratings, or the overall design and performance of the app. Trust plays a huge role in online shopping, and without it, even the best discounts won’t convince users to buy.

For those of you interested in ecommerce app development, what features do you think should be prioritized to build customer trust from the very first interaction? (e.g., transparent product details, real-time order tracking, seller verification, etc.)

Share your thoughts: What makes you trust an e-commerce app before buying?

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