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[General] 100-140 Free Dump Download | Detailed 100-140 Answers

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【General】 100-140 Free Dump Download | Detailed 100-140 Answers

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Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q315-Q320):NEW QUESTION # 315
After updating their system, a user notices that their PC setup no longer goes into sleep mode when expected.
Which Windows tool should they use to identify what is preventing the system from sleeping?
  • A. Power troubleshooter
  • B. Command Prompt using the powercfg -requests command
  • C. Device Manager
  • D. Event Viewer
Answer: B
Explanation:
Correct Answer. D. Command Prompt using the powercfg -requests command The powercfg - requests command displays which applications and drivers are preventing the system from going into sleep mode. This tool is useful for diagnosing power management issues following updates.
Option A is incorrect because Device Manager does not provide information on what prevents sleep mode Option B is incorrect although the Power troubleshooter can help resolve some power issues, it does not specifically list active power requests Option C is incorrect because while Event Viewer logs system events, it does not specifically list which processes prevent sleep mode

NEW QUESTION # 316
When documenting the successful upgrade of a company's email system, which type of documentation would best ensure that the results are clearly and comprehensively described?
  • A. An overview of the new email system's features
  • B. User testimonials on the improved functionality of the new system
  • C. Confirmation that all system checks were completed with no issues found
  • D. A comparative analysis of old and new system performance metrics
Answer: C
Explanation:
Documenting that all system checks post-upgrade were completed and no issues were found provides a clear and factual summary of the results obtained from the upgrade process. This confirmation is essential for verifying that the system is fully operational and meets the required standards.
Option A is incorrect because an overview of features does not provide specific results about the upgrade process.
Option B is incorrect as performance metrics, while useful, are more about ongoing evaluation rather than immediate post-upgrade results.
Option D is incorrect because user testimonials focus on subjective experiences rather than a factual summary of the upgrade results.

NEW QUESTION # 317
Following a support call about an intermittent hardware failure, how should the technician document the interaction to ensure it is useful for both immediate review and future reference?
  • A. Include a detailed technical description of the failure, tests conducted, and the outcome
  • B. Provide a chronological account of the support call, including time stamps
  • C. Focus on documenting the client's feedback and suggestions
  • D. Record the names and titles of all personnel involved in the call
Answer: A
Explanation:
Documenting the technical details of the hardware failure, the diagnostic tests performed, and the results of those tests ensures that the record is clear, factual, and comprehensive. This information is critical for reviewing the incident in the future and for any ongoing maintenance or follow-up required.
Option B is incorrect as while chronological details are useful, they do not emphasize the technical specifics necessary for comprehensive documentation.
Option C is incorrect because focusing primarily on client feedback does not provide a clear description of the technical issues and resolutions.
Option D is incorrect as listing the involved personnel does not summarize the technical details of the problem or its resolution.

NEW QUESTION # 318
What is a recommended practice when creating a strong password?
  • A. Use a common phrase or word to make it easy to remember
  • B. Keep it concise, no more than six characters
  • C. Use a mix of uppercase letters, lowercase letters, numbers, and symbols
  • D. Use personal information, such as birthdates or names, for memorability
Answer: C
Explanation:
Correct Answer. A. Use a mix of uppercase letters, lowercase letters, numbers, and symbols Using a combination of uppercase letters, lowercase letters, numbers, and symbols increases the complexity of a password, making it harder for attackers to crack.
Option B is incorrect as common phrases or words can be easily guessed or cracked with dictionary attacks Option C is incorrect because passwords should be lengthy to enhance security, typically recommended to be at least 12 characters long Option D is incorrect as personal information can often be easily found or guessed by attackers

NEW QUESTION # 319
A user's desktop has an older graphics card with a DVI output, and they wish to connect it to a newer monitor that only supports DisplayPort input.
Which converter should the technician suggest to ensure the best display performance?
  • A. DVI to USB-C converter
  • B. DVI to DisplayPort converter
  • C. DVI to HDMI converter
  • D. DVI to VGA converter
Answer: B
Explanation:
Correct Answer. C. DVI to DisplayPort converter Using a DVI to DisplayPort converter is the most direct and effective method to connect an older graphics card with DVI output to a newer monitor with DisplayPort input. This converter ensures that the digital video signal is maintained without degradation, providing optimal display quality.
Option A is incorrect because while an HDMI converter could work, it would not match the DisplayPort input directly, potentially leading to lower performance or the need for additional conversion.
Option B is incorrect because VGA is an analog format, leading to a potential drop in video quality compared to the digital formats like DVI and DisplayPort.
Option D is incorrect because USB-C generally handles data transfer or power delivery and is not typically used for converting video signals from DVI.

NEW QUESTION # 320
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