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Sales-101 Reliable Exam Questions - Sales-101 Actual Test

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Sales-101 Reliable Exam Questions - Sales-101 Actual Test

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If you are still unsure whether to pursue Salesforce Sales-101 exam questions for Salesforce Salesforce Certified Sales Foundations exam preparation, you are losing the game at the first stage in a fiercely competitive marketplace. Salesforce Sales-101 Questions are the best option for becoming Salesforce Salesforce Certified Sales Foundations.
Salesforce Sales-101 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Deal Management: This section of the exam measures skills of Account Executives and includes qualifying prospects, understanding customer strategies and challenges, and defining solution scope. It emphasizes presenting value propositions, addressing challenges to close deals, and securing customer commitment for formal contracts.
Topic 2
  • Pipeline Management: This section of the exam measures skills of Sales Representatives and involves generating new pipeline opportunities, analyzing pipeline health, and ensuring data integrity. It also covers monitoring progression across sales stages and improving customer relevance.
Topic 3
  • Planning: This section of the exam measures skills of Account Executives and covers territory planning, engaging key accounts, and calculating sales quota attainability. It also emphasizes developing strong business relationships and partnerships with key roles and personas to drive long-term success.
Topic 4
  • Customer Engagement:This section of the exam measures skills of Sales Representatives and focuses on building credibility through thought leadership, using multiple touchpoints to generate interest, and aligning solutions with customer needs. It also highlights the importance of nurturing relationships and driving product adoption for maximum value.

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Salesforce Certified Sales Foundations Sample Questions (Q97-Q102):NEW QUESTION # 97
A sales representative presents a solution and the customer isinterested in moving forward.
How can the sales rep gain the customer's commitment and close the deal?
  • A. Propose and schedule an additional demo.
  • B. Negotiate to finalize the contract.
  • C. Develop a roadmap with complementary products.
Answer: B
Explanation:
Negotiating is the final stage of the sales process, where the sales rep and the customer agree on the terms and conditions of the deal. Negotiating helps to overcome any remaining objections, address any concerns, and close the deal with mutual satisfaction.References: https://www.salesforce.com/resources/articles/sales-process
/#negotiate

NEW QUESTION # 98
Why is it important for a sales representative to follow their company's salesmethodology?
  • A. Develops a better pipeline for growth
  • B. Understands different approaches for achieving the same goal
  • C. Creates consistent vision across sellers
Answer: C
Explanation:
Following the company's sales methodology is important because it creates a consistent vision across sellers.
A unified sales approach ensures that all sales representatives understand and adhere to the same principles, strategies, and goals. This consistency helps in delivering a uniform customer experience, aligning sales efforts with the company's objectives, and facilitating collaboration among team members. Salesforce highlights the significance of a structured sales methodology to streamline sales processes, improve efficiency, and achieve better sales outcomes.
Reference:Salesforce Blog - Sales Methodology

NEW QUESTION # 99
A sales representative is negotiating with a customer to renew their agreement. Historically, the customer has been unwilling to purchase additional products due to cost concerns.
Which type of strategy should the sales rep use?
  • A. Price skimming
  • B. Competitor-based pricing
  • C. Bundle pricing
Answer: C
Explanation:
A type of strategy that the sales rep should use when negotiating with a customer who has been unwilling to purchase additional products due to cost concerns is bundle pricing. Bundle pricing isa pricing strategy that involves offering a set of products or services together at a lower price than if they were sold separately.
Bundle pricing can help the sales rep to increase the perceived value of the solution, cross-sell or upsell additional products or services, and differentiate from competitors. Bundle pricing can also help the customer to save money, simplify the purchase decision, and meet their needs more effectively. References: [Sales Rep Training: Negotiate and Close], [Cert Prep: Salesforce Certified Sales Representative: Negotiate and Close]

NEW QUESTION # 100
A sales representative has spent countless hours on due diligence to make the appropriate recommendation. At the last minute, the customer makes an unexpected objection. The sales rep is surprised and wants to better understand where this objection is coming from.
Which approach should the sales rep take?
  • A. Highlight customer success stories to build credibility.
  • B. Revisit the discovery phase of the sales process.
  • C. Acknowledge the objection and try to close with a different tactic.
Answer: B
Explanation:
The discovery phase of the sales process is where the sales representative uncovers the customer's pain points, needs, goals, and challenges. By revisiting the discovery phase, the sales rep can better understand where the objection is coming from, and whether it is a valid concern or a hidden motive. Revisiting the discovery phase can also help the sales rep restate the value proposition, reinforce the benefits of the solution, and address anygaps or misunderstandings that may have caused the objection. The other options are not effective approaches, as they may ignore the customer's perspective, damage the trust, or create more resistance. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Value Selling"
* [Sales Rep Training], unit "Sell with Value"
* Salesforce Certified Sales Representative Exam Guide, section "Value Selling"

NEW QUESTION # 101
How can the sales rep work with marketing to improve the health of their pipeline?
  • A. Focus on behaviors and attributes that define a quality lead.
  • B. Broaden the scope of the prospect profile.
  • C. Expand the number of channels to reach more prospects.
Answer: A
Explanation:
Focusing on behaviors and attributes that define a quality lead is a way that the sales rep can work with marketing to improve the health of their pipeline. A quality lead is a prospect who has shown interest in the product, has a need or problem that the product can solve, has the authority and budget to make a purchase decision, and is ready to buy within a reasonable time frame. Focusing on quality leads helps to increase conversion rates, reduce salescycles, and optimize resources.References:https://www.salesforce.com/resources
/articles/lead-generation/#lead-generation-strategies

NEW QUESTION # 102
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