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[General] ITIL-4-DITS test braindumps: ITIL 4 Leader: Digital & IT Strategy Exam &

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【General】 ITIL-4-DITS test braindumps: ITIL 4 Leader: Digital & IT Strategy Exam &

Posted at before yesterday 13:06      View：26 | Replies：0        Print      Only Author   [Copy Link] 1#
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The ITIL 4 Leader: Digital & IT Strategy certification is the highest level of the ITIL 4 certification scheme, and it provides a comprehensive understanding of digital and IT strategy development and implementation. ITIL 4 Leader: Digital & IT Strategy Exam certification covers key elements such as the impact of digital transformation on IT strategy, the role of IT in business strategy, and the tools and techniques used to develop and implement effective digital and IT strategies.
Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is a globally recognized certification that is designed to help IT professionals develop the skills and knowledge needed to lead digital and IT strategies. ITIL 4 Leader: Digital & IT Strategy Exam certification exam is one of the most comprehensive and advanced certification exams available in the IT industry today.
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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q34-Q39):NEW QUESTION # 34
An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?
  • A. Market relevance
  • B. Customer analytics
  • C. Customer feedback
  • D. Omnichannel delivery
Answer: B

NEW QUESTION # 35
An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.
What combination of risk capacity and risk appetite this situation?
  • A. Low risk capacity, high risk appetite
  • B. High risk capacity, low risk appetite
  • C. High risk capacity, high risk appetite
  • D. Low risk capacity, low risk appetite
Answer: A

NEW QUESTION # 36
A commercial service provider is using PESTLE analysis to help them develop a new strategy. Their customers work in a regulated environment and expect the IT services to be delivered through multiple channels.
Which factor is the MOST relevant to consider in this situation?
  • A. Government policies for using secure IT systems change regularly and will affect the IT services
  • B. Service provider staff have many skills and can support a range of different technologies
  • C. Service provider value streams for creating new IT services are too complex and outdated
  • D. Service provider policies for reusing and removing IT equipment are maintained and audited
Answer: A

NEW QUESTION # 37
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?
  • A. Establishing a mantel intelligence culture
  • B. Encouraging digital technology opportunities
  • C. Giving employees time for training and development
  • D. Working with workflow and talent management
Answer: B
Explanation:
Encouraging digital technology opportunities is the approach that the CIO is using to support the programme of creating a culture of innovation. This means that the CIO is promoting and facilitating the exploration and adoption of new digital technologies that can create value for the organization and its customers. By delivering a presentation on how chatbots can improve the customer registration experience, the CIO is demonstrating how digital technology can enable innovation and enhance customer value. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26

NEW QUESTION # 38
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?
  • A. Utilize metrics to ensure stall comply with the strategy
  • B. Deliver compulsory strategic awareness sessions regularly
  • C. Ensure there is one common communication channel for the strategy
  • D. Tallor strategic communications to the stakeholders preferences
Answer: D

NEW QUESTION # 39
......
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