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[General] CIPS L5M10 Valid Exam Book, Exam L5M10 Study Guide

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【General】 CIPS L5M10 Valid Exam Book, Exam L5M10 Study Guide

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CIPS L5M10 Exam Syllabus Topics:
TopicDetails
Topic 1
  • Analyse the Role and Activities of Logistics Management: This section of the exam measures the skills of Logistics Managers and covers the essential concepts, functions, and strategic importance of logistics within modern supply chains. It explains what logistics is, how its key elements work together—such as transportation, warehousing, inventory, packaging, information flow, and security—and how these components support procurement, production, distribution, after-sales processes, and product disposal. The section explores how logistics integrates with broader supply chain management and introduces the idea of total logistics and total cost thinking, showing how multimodal transport and pipeline inventory contribute to efficiency. Candidates must understand how logistics creates competitive advantage by aligning operations with business strategy, managing customer service levels, measuring service quality, and recognizing its financial impact. This heading also evaluates the increasing role of technology in logistics, including barcoding, RFID, e-fulfilment systems, warehouse management systems, automated data capture, and the integration of digital tools across the logistics network.
Topic 2
  • Understand Capacity Planning and Control in Logistics Management: This section of the exam measures the skills of Operations Planners and focuses on the techniques and systems used to manage capacity, demand, and resource planning across logistics activities. It explains how organizations balance planning with real-time control, adjust to fluctuating demand, and schedule workloads effectively. Candidates are expected to understand capacity concepts, constraints, demand forecasting, capacity measurement, and different planning approaches such as level planning, chase demand strategies, and demand management methods. The section also examines the use of technology in capacity planning, particularly Materials Requirements Planning (MRP), MRP II, ERP systems, master production scheduling, inventory data, and bills of materials, while recognizing the limitations of these tools. Finally, it covers the role of reverse logistics, emphasizing the handling of customer returns, the development of return policies, and how returned items are reintegrated into the supply chain.

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CIPS Logistics Management Sample Questions (Q61-Q66):NEW QUESTION # 61
Systems which prevent issues that are likely to occur in the future, and which include preventative maintenance for machinery, are commonly known as what type of control system? Select TWO
  • A. Preventative control
  • B. Concurrent control
  • C. Feedforward control
  • D. Feedback control
Answer: A,C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Feedforward (preventative) controlanticipates and prevents deviations before they occur (e.g., scheduled maintenance). This contrasts withconcurrent(controls during the activity) andfeedback(after-the-fact correction). (CIPS L5M10 Study Guide, pp. 101-102)

NEW QUESTION # 62
Customer service levels can be measured using Service Level Agreements (SLAs). Which of the following are "hard" measures typically found in an SLA? Select THREE
  • A. First-time fix rate
  • B. Seriousness of complaints
  • C. Level of customer satisfaction
  • D. On-time delivery
  • E. Stock availability
Answer: A,D,E
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
"Hard" measures are objective, quantifiable performance indicators-typical logistics/service measures include stock availability, first-time fix rate, and on-time delivery. Measures such as complaint seriousness and perceived satisfaction are "soft" (more subjective) but still useful. (Reference: CIPS L5M10 Study Guide, SLAs-hard vs soft measures, p. 60)

NEW QUESTION # 63
Simon, CEO of a toy manufacturer, imports components from China, paid for in advance, with 2-week delivery. He defines inventory as only what is in the warehouse and factory. Is this correct?
  • A. Yes - but only completed toys count as inventory
  • B. No - Simon must also consider the inventory held by retailers
  • C. Yes - inventory can be held at different levels
  • D. No - Simon must also consider inventory in transit from China
Answer: D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Pipeline inventory(goods in transit between suppliers and buyers) forms part of total inventory value once ownership transfers (e.g., after payment). Retailer stock is excluded unless under vendor-managed agreements.
(Reference: CIPS L5M10 Study Guide, Inventory types and pipeline inventory, p. 40)

NEW QUESTION # 64
There are several types of incentives to encourage household recycling. Of the below, which is an example of a 'buy back'?
  • A. A company offers money for used copper pipes during a renovation project in which they're replaced
  • B. A customer pays a deposit for an item which is returned when the product packaging is returned
  • C. A customer part-exchanges their vehicle for a new car
  • D. A customer is offered free collection of waste material after the delivery of construction items
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Abuy-back schemeinvolves a companypurchasing used materialsfrom consumers for reuse, recovery, or recycling - e.g., paying for returned copper pipes.
Other incentive types:
* Deposit schemes(option B) - refunds when packaging is returned.
* Free collection(option C) - logistical support incentive.
* Trade-in(option D) - part-exchange schemes.(Reference:CIPS L5M10 Study Guide, Incentives for household recycling, pp. 194-195)

NEW QUESTION # 65
Dasap Group Ltd has hired a third-party logistics organisation (3PL) to manage some aspects of their business. Which of the following business functions would you expect a 3PL company to manage on behalf of Dasap Group Ltd? Select THREE.
  • A. Management of customer complaints
  • B. Management of the receipt of customer orders
  • C. Operation of the distribution centre
  • D. Manage the delivery of items through a transport fleet
  • E. Production of sales reports
Answer: B,C,D
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A3PL (Third-Party Logistics)provider can manage operational logistics functions such asorder receipt and processing,distribution centre operations, andtransport management(fleet, routing, delivery). Customer complaints and sales reports remain the client's responsibility.
(Reference: CIPS L5M10 Study Guide, Outsourced logistics and 3PL services, p. 33)

NEW QUESTION # 66
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