How to Fix the Import Export Option Greyed out in Outlook?

alora001

If Import Export Greyed Out in Outlook, there are a few reasons. If you're using the trial version, upgrading to the Pro version might help. If your Outlook data is damaged, you can try fixing it with the built-in tool or other tools like Advik PST File Converter. Sometimes, company rules set by administrators might be the cause, and updating Outlook is a good idea. Language settings can also be a factor, so adjusting non-Unicode language settings might solve the issue. Checking these things can help you fix the problem of import and export being greyed out in Outlook.


This tool will export your Outlook emails into different file formats including PST, PDF, CSV, EML and many other formats. The software will export your data directly from your Outlook profile into your system. Try out the demo version of this tool to analyse its working process.

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Thanks for sharing these insights! It’s true that the Import/Export option being greyed out in Outlook can happen for several reasons — using a trial version, corrupted Outlook data, company admin restrictions, outdated software, or non-Unicode language settings. Checking each of these can usually help resolve the issue.

For users looking for a simpler solution, tools like Cigati PST File Converter can be very useful. They allow you to export Outlook emails into multiple formats such as PST, PDF, CSV, EML, and more, directly from your Outlook profile. Trying the demo version first is a great way to understand how the tool works and ensure it meets your needs. This can save a lot of time compared to troubleshooting every possible Outlook setting.

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